Le Charcoa Hotel

Good location, helpful staff, cute boutiquey vibe.

Hardest bed I have slept on in YEARS and I travel allll the time. Very small room.

I loved the location, it was really clean, and the staff was amazing.

For it to have 4 stars it would need more amenities. Just having a pool doesn't make it 4 stars. Also, the breakfast was not very good, most of the food was pretty bland.

The location was excellent - a very short walk out to the main street where there are restaurants, 7-11 store, etc. It was very easy to get a Grab in minutes and a pretty quick commute to the different areas. The hotel has a quaint Lord of the Rings charm to it, character rooms that are decently spacious. Staff were courteous always available for help.

Bugs - there were black insects crawling up the wall around the window area. Also, used dishes weren't cleared by housekeeping causing A LOT of bugs to congregate on the dirty plate. Also found (the same?) the black insect crawling across the bed as well. The bathroom needs better ventilation - it had a weird smell to it (like garlic). The towels had a damp/wet/musty smell to them as if they were stored before being completely dried.

Very picturesque. Room was spacious enough

For breakfast one day we only had toast & yogurt and they charged us the full breakfast price

It was very cute, the design was lovely and we loved that it was tucked away in a neighborhood. The pool was great and the staff were very understanding.

We didn’t like the quality of the air conditioning, so it felt like we could never fully cool down the room. The beds were a little hard . The light switch mapping didn’t make a lot of sense and was inconvenient. We didn’t love the breakfast either.

The staff and location.

Breakfast was overpriced and low quality. Up charges for everything (requested an extra blanket and was told it would be an extra charge).

The style is unique, cottage-like, warm and cozy. The staff is very friendly and kind. The location of hotel is in the old city which is nearby shops, restaurants and attractions, very convenient.

Maybe the parking availability is not an ideal for traveler with car rental as the street was narrow and the hotel has limited parking area however you can call the hotel to ask about the parking availability. But if you travel with local transportation, taxi or Grab, it is not a problem at all.

Friendliness and helpfulness of the staff, especially Dao. Location was great for us - close to Khao San Road and temples. Beautiful property.

We were looking forward to having most of our meals at the hotel but after having our fiesta meal there we decided to eat there again. The rooms also had a very moldy smell that did not go away during our stay, even with the air purifying machine.

Location, extremely helpful front desk staff, clean and comfortable rooms

I really like how friendly all the staffs were and very accommodating as well. They took very good care of me. Also loved the location as it is in walking distance to almost anywhere. I've made frequent visits to the malls and that too was in very short commute. Grab was my mode of transport and was very accessible.

I didn't really like the room sizes and the fact that my room particularly had a very bad smell but I told the staffs they took immediate action to resolved the issue. The room smelled a lot better than when I first walked in.

Location is excellent for visiting the Sunday night markets and the temples. 7-11 nearby is useful for daily needs. Staff is extremely helpful.

We love this place, would stay here again, really convenience (7 11 around the corner) Central to everything, being in the old city, however very quite, off the main roads. The villa was spacious, ideal for family, had a pool, great to chill anytime of the day. The whole family liked this place.

There is nothing that I can think of

The Vacation Villa was a great place for our family of 4. It was clean and spacious and well supplied

We would have appreciated more kleenex and rags/paper towels in the kitchen

Everything! Loved the pool, loved the location, the room, the bed! It was just around the corner from temples, restaurants, markets. We enjoyed walking to our destinations, we may have gotten a tuktuk just for the fun of it one time.

I can’t think of anything I didn’t like.

Very cute just as pictured. Great location. Rooms could be bigger and breakfast more variety and not a chosen menu. Buffet is easier with kids. But overall a lovely stay

Lovely hotel, very well located in Chiang Mai downtown town in a quite area

No access to the terrasse of the villa

Beautiful hotel and good location.

Bed and pillows were very hard.

This was the best hotel we had in Thailand. Not for size or facilities, it just felt like home. The staff were amazing and couldn’t do enough for us. The pool are was lovely and because it is a small hotel we never struggled to get a bed to sunbathe. Delicious breakfast with loads of options

Would stay here again however for those wanting a really lively area near the night markets it’s a little far out. Didn’t bother us as we walked it. Only 100 baht grab away if you have mobility issues.

Small, quiet, clean, comfortable and beautiful hotel in the old city. Close enough to walk to attractions within the city walls or walk a short distance and take a tuk tuk. This hotel was a real find tucked away in the old city

Nothing it was perfect

the staff is very professional and super nice; the high ceilings of our bedroom; the early morning sounds of birds; the hobbit Swiss style architecture; the pool with its cute bridge