Azalea Village

The grounds were lovely. The pool was large and well maintained and the kids all had a great time. It’s close enough to everything, and the staff is exceedingly kind. They even let me charge my EV (with my own extension cable)

I would suggest to the management to add another staff member at breakfast time.

The garden and the view of the mountain

Booking.com advertised the property as having a restaurant, bar, spa/ wellness massage centre, bikes for hire. However, when we arrived it was a ghost town. The hotel had none of these amenities available. We didn’t even have hot water and had shower out of a bucket. For $250 AUD a night it was a complete waste and total gaps adertising

The resort has beautiful ambience. Guests can see Doi Luang Chiang Dao from behind the lobby. The surroundings were natural and peaceful.The staff was really amazing and helpful. They were generous with breakfast options. I mean there were not a lot of variety for buffet but we could order a breakfast set , plus the buffet which was nice.The hot shower worked well.

For winter, a heater in a room, a hot water system for a sink too. The blanket can be thicker.

Electricity was unreliable. Bathroom smelled of sewage. Restaurant was not open. Breakfast was instant coffee only.

as above

This is a family-run resort on a very quiet island. It's small and friendly with an easy-going atmosphere.

- We had read a lot of negative comments about the staff and the breakfast prior to booking, but to be honest, we found the staff to be extremely kind and attentive, and the breakfast proposed many options (typical breakfast options in Thailand). - The style of the bungalows was really beautiful and the whole environment was very calming. - The swimming pool is absolutely wonderful. We were lucky that there wasn't any other people or kid when we went swimming. It was very quiet and beautiful. The water was fresh and there was some areas of the pool with shade from the plants and trees around. - Very good location, in the centre of town. We were able to start a running loop from there.

- Like you would expect with natural environments, there were quite a few mosquitos, but not more than anywhere else.

With everything, but nothing is very good.

1. The room is very dark and has small bugs.2. There is a strong musty smell in the room, which is unbearable for people with sensitive respiratory tract.3. There are "superior cottages" and "garden view cottages" on the platform, but the hotel staff told us that there are no such two types, only "cottages" and "family cottages", and we booked "garden view" actually has no any view.4. The bedding is very old.5. The swimming pool is full of leaves and no one maintains it. There are no sun umbrellas on the chairs by the pool, so it is impossible to sit. The toilet by the pool is also unusable.6, the breakfast is different from the breakfast menu. From the menu you can see eggs, sausage, salad. But actually they only served eggs and told you that there aren’t salad and sausage, only eggs.

Location, gardens and pool.

Lack of maintenance in terms of repair and upkeep of cottages. No real coffee.

The location was lovely and quiet. Great view of the mountain and we really enjoyed the pool.

Breakfast was very minimal offerings. Booking.com advertises that the hotel does laundry service, but they do not. There just aren't really any services available here, so expect to be leaving quite a lot for meals, etc.

I liked that it was really quiet.

It was really hard for me since I was traveling alone because the staff did not speak any English and they did not have info for the tourists. They did not have a map or explained what to see around or how to move around. I asked for a scooter and that even was a problem. They are not very helpful. I thought it was going to be more in nature but it is a hotel in the middle of the city center and they just build it more natural.

clam and clean

too strict breakfast

I love this hotel as I have stayed there many times. It is a lovely little heaven in the middle of Chiang Dao, nicely decorated with a beautiful garden and a swimming pool with an incredible view of the mountains. It is very romantic and also suitable for families.

Unfortunately, this place is not well maintained and falling apart (see pictures). Add to that the fact that the staff does not speak English, the restaurant was closed, and breakfast was a joke (see photo). Hopefully, this feedback will contribute to improving the service and hotel itself, as I would love to return for a romantic weekend. Until then, I will not go back.

The dinner was delicious. The pool was a pretty setting. The cabins are very cute and comfortable. Check-in staff was pleasant.

Breakfast was limited, no printed menu and no staff was willing to try to work through the language challenges. There was a chalk board with some items including nice drinks, but none were available - just teasing me :-(Nowhere else in 10 days did I feel so little interest from staff in trying to make us welcome.

The atmosphere is relaxing. The resort is located in the heart of Chiang Dao. Easy to access to many remarkable places. Staffs treats you like a member of family, very welcoming .I stayed here twice in the last 3 years and many more to come . It will be rude not to mention about the stunning Mountain View by the swimming pool . I watched sunset while swimming, what a paradise on earth. Thank you for the local fruit basket you gave me too :)

The breakfast is nice but the portion is quite small, i mean I’m still hungry after all.

Lovely property built into nature. Pool very relaxing.

The cottages made from wood look great but are not in any way sealed. Big gaps around doorways and windows allows the mosquitoes and geckos in. Furniture inside old and not fit for purpose anymore. Wooden sofa utterly impractical never mind uncomfortable. Beds too are old. Needs new furniture and work on the wood.Breakfast very basic.

Really gorgeous grounds and rooms. Staff are friendly although it’s difficult to communicate in English.

Difficult to communicate with staff and the food wasn’t very good. The location is a little awkward and so help with excursions/trips or taxis would have been useful. There also isn’t a spa at the moment which we were hoping for after viewing their website.

Swimming pool is lovely, surroundings are pretty, good location

Breakfast options are limited and not to a standard I would expect for the cost of the room. Whilst staff were friendly there was limited interaction or conversation from them. The place is very pretty but didn’t have a relaxing atmosphere or warmth to it

Lovely pool, no umbrellas for shade though. Limited meal options in the evening. Breakfast was average, coffee was poor. Room was nice. Shame the onsen was not running

Food options, lack of shade at pool

good location, nice pool

snacks and drinks have to wait till four. there are some rotten wood on a path way that need to be fixed. dangerous for a customer, if they step into the hole.

Our stay was great. Very friendly staff. A small green grass area to chill and watch the stars at night. During the day nice mountain view. Quite area

Very basic breakfast a la card. Taste was very very good though, but very little food.