3.5 Star Hotel
Kampaeng Ngam Hotel
18 Kampaengdin Rd., T.Changklan, A.Muang, Night Bazaar, Chiang Mai, Thailand View Map
About
Kampaeng Ngam Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Chiang Mai.Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal luggage is achievable at Kampaeng Ngam Hotel due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Kampaeng Ngam Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Kampaeng Ngam Hotel, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Kampaeng Ngam Hotel provides a superb assortment of leisure amenities for guests to enjoy.Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after your day by exploring the salon and find warmth and relaxation.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge.
327 Reviews
What Guests Say
- “Cleanliness, very helpful staff, and close to attractions since we visited during Loi Krathong festival. Would definitely return!”
- “It’s in a good location, quite near to the ancient city.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Airport Shuttle
- Kitchen/Kitchenette
- Non-Smoking Rooms
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What Guests Loved
Based on 327 reviews
Pros +
- Cleanliness, very helpful staff, and close to attractions since we visited during Loi Krathong festival. Would definitely return!
- It’s in a good location, quite near to the ancient city.
- The staff went above and beyond! My room was beautiful and comfortable ! And the water was hot! Pool was relaxing and cool :)
Cons -
- It’s really really old. Everything is like from the last century. There is mold on the bed sheet and quilt, and the staff promise us to change but they didn’t. The actual situation about the hotel is VERY DIFFERENT from the pictures. Everyone should check the google reviews recently before you order.
- Wifi 7/10
- Bed was a little hard and loud pigeons outside the window.
Cleanliness, very helpful staff, and close to attractions since we visited during Loi Krathong festival. Would definitely return!
It’s in a good location, quite near to the ancient city.
It’s really really old. Everything is like from the last century. There is mold on the bed sheet and quilt, and the staff promise us to change but they didn’t. The actual situation about the hotel is VERY DIFFERENT from the pictures. Everyone should check the google reviews recently before you order.
The staff went above and beyond! My room was beautiful and comfortable ! And the water was hot! Pool was relaxing and cool :)
Wifi 7/10
Great location! Nice staff but could use some updating. Everything you need is within walking distance. 7/11 around the corner, laundry and good food next door.
Bed was a little hard and loud pigeons outside the window.
absolutely nothing.
payed for 2 nights stayed 1 asked for refund they said to get in touch with booking .com room filthy floor curtains wardrobe was a cupboard on the wall nothing at all like pictures as advertised kettle did not work no hot water at all no plug in sink absolutely waste of money.
Friendly staff. Nice pool. The breakfast was a small buffet and could have done with a few more options but was ok. There are plenty of food and laundry options nearby. With a bit of effort this could be a nice hotel.
Hotel is getting tired and needs refurbishing, it is also a 10-15 minute walk to the night bazaar.
Great location, there were lots of nice restaurants nearby. The night market is very close so there is plenty of shopping. It's close to 2 Thai boxing stadiums and several entertainment venues.
The breakfast was okay, but the food on the buffet was cold when I went through.
Do not recommend even with the low price.
I did a late check in at 10:00 pm and ended up leaving at midnight to walk and search for another hotel. It smelled like pee in the room. The shower curtain was so moldy. I told staff about the conditions and they apologized saying it was a “very old” hotel. However it could have at least been clean. Please listen to all the reviews coming from a 30 year old solo traveler. It’s not worth it!!!
Nice pool outside and chill downstairs area. Nice little bar out the front. Free breakfast included in our stay (though we only ate the yoghurt & you do have to pay for the “good coffees”) it’s definitely a “value for money stay” so be aware of that when booking as you are getting what you pay for. The older Male member of staff that’s on the front desk was always so kind and helpful and wanted to do what he could to help. Laundry literally right next door to the stay.
Furniture in rooms is old and outdated. Bathroom floods when you shower into toilet area. We where sure our bed or room either had bed bugs or mosquitoes. Despite using multiple sprays multiple times a day I would wake up covered in tonnes of bites - The internet on floor 2 did not work the whole time we where there. So had to use the lower floor wifi which meant it was awful. We had to sit downstairs to work from our laptops when we needed the Internet. It’s on a street of about 12 massage parlors in which you are constantly heckled by the people that work there on a daily basis if you walk down the street. Often at times when working in the common area, or sitting out of the front certain members of staff came across as completely obnoxious as they would Stomp around shouting at their phones or each other.
Location, staff and good service ?
Good location, nice bar.
The breakfast is okay, nothing crazy.
The hotel is just below average. The staff are okay they do their job but don't feel like they care if you are there or not. I was at check-in and stood there before asking the lady that we were to check-in instead pointed to a sign that said "check in at 2:00pm" and this is at 1:00pm. Usually most places allow you to check in early but that was no problem. They had a place to place our stuff while we waited in the lobby. Once we checked in the room was spacious and a decent view of the neighborhood. Breakfast was okay, when an item was out (example watermelon) we had to ask the ladies if they can restock more and seemed bothered doing it also note this is about an hour before breakfast ended. Also coffee is 20 baht a cup but not sure if that was a suggestion or more of a tip bases. They do have other services like scooter rentals and a bar by the reception, cannot say how good those services were. There is a few bars and markets near by. Overall the location and room is decent but can improve on staff services from our experience.
Our recent stay at your hotel was unfortunately a very unpleasant experience due to consistently poor service and lack of basic hospitality standards.From the moment we arrived, the reception staff were unprepared and unfriendly. Our arrival was not pre-checked, and the staff attitude was grumpy and unwelcoming.Food & Beverage service was extremely disappointing. Breakfast was of poor quality and the buffet area was dirty throughout our stay.The lady ( supervisor) with spectacles on the morning shift was especially rude, showing no interest in guests. She continued using her mobile phone while we stood in front of her, and we had to wait until she finally decided to give us attention.Yoghurts were not chilled properly and were often left out at unsafe temperatures, which is unacceptable.Staff kept asking for our room number every morning, even though we stayed for two weeks. This shows a lack of attention and care.Buffet items were rarely refilled unless requested, and ants were regularly spotted on the plates at the buffet counter.One male staff member was seen using the same broom to sweep the floor and then wiping the table surface with it , this is extremely unhygienic.Overall, the staff appeared lazy, unfriendly, and careless, creating a very unpleasant environment for guests.This was one of the worst service experiences we've encountered, and it definitely fell far below even the most basic expectations for hospitality.
Our recent stay at your hotel was unfortunately a very unpleasant experience due to consistently poor service and lack of basic hospitality standards.From the moment we arrived, the reception staff were unprepared and unfriendly. Our arrival was not pre-checked, and the staff attitude was grumpy and unwelcoming.Food & Beverage service was extremely disappointing. Breakfast was of poor quality and the buffet area was dirty throughout our stay.The lady ( supervisor) with spectacles on the morning shift was especially rude, showing no interest in guests. She continued using her mobile phone while we stood in front of her, and we had to wait until she finally decided to give us attention.Yoghurts were not chilled properly and were often left out at unsafe temperatures, which is unacceptable.Staff kept asking for our room number every morning, even though we stayed for two weeks. This shows a lack of attention and care.Buffet items were rarely refilled unless requested, and ants were regularly spotted on the plates at the buffet counter.One male staff member was seen using the same broom to sweep the floor and then wiping the table surface with it , this is extremely unhygienic.Overall, the staff appeared lazy, unfriendly, and careless, creating a very unpleasant environment for guests.This was one of the worst service experiences we've encountered, and it definitely fell far below even the most basic expectations for hospitality.
Co operate with 2 locals that call the police for no reason for taking money from us
The pool is greatThe room is big and comfyLocation is amazing
The staff are not so helpful and niceThe breakfast was a bit poor
Location.
Cleanliness… bugs were everywhere, ants especially… old furniture, they should really consider renovating a little bit… Our first room was terrible (room 208), right above lobby and stairs are right next to room, so we couldn’t sleep all night because of the noise. The next day friendly receptionist offered us new room. Was better but even with more bugs so we really couldn’t enjoy our stay in that hotel, couldn’t wait to get out of it.
Location, quiet room, friendly staff
The shower in my room didn’t drain good
Location was good near to night bazar, staff were helpful and friendly
Wifi sucks and always disconnects Ac wasn’t working in my kids roomToilet was not clean Mosquito in roomFood smell in room in morning
Great porch with wifi and smoking area.
Room above kitchen. Noise and garlic smell since 5 am.
The location is conveniently situated near popular attractions and offers easy access via Grabcar, The staff members were friendly and provided valuable assistance.Overall, I would rate this hotel at 8 out of 10.
Although there are a few facilities that could be improved, the small hotel’s charming staff makes up for it.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Indoor pool
- Outdoor pool
Food & Drinks
- Kitchen/Kitchenette
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Kid Friendly
- Family Friendly
- Kid Friendly
General
- No Smoking Rooms/Facilities
- Refrigerator
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host
Location
18 Kampaengdin Rd., T.Changklan, A.Muang, Night Bazaar, Chiang Mai
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