Sibsan Resort & Spa Maetaeng Chiang Mai

The grounds were stunning, the staff and customer service were 5 star and overall it is a beautiful, relaxing place to stay and feel pampered. They go above and beyond to make you feel like royalty!

The bathtub still had grime on it from the previous traveler but once I called the desk, they sent someone to take care of it right away, even though housekeeping had closed for the night. It’s the only resort around, so the prices seem to be high.

The Staff! they were amazing, friendly and so so helpful. Very professional in all ways. The tower, and the views. Peaceful, Clean, Quiet rooms.

Hotel is beautiful but very old. Everything is a bit dirty. Staff was rude. Even I like the hotel. There will not be second time for me.

Very quiet. This is the place to take a time-out from all the hustle and bustle of your busy Thailand vacation. If you are planning on visiting the Elephant Nature Park note that this qualifies as one of the Chaing Mai hotels that they pick up from.

It’s about an hour from Chiang Mai international airport. The hotel is located very close to all the outdoor activities. We visited several elephant sanctuaries, ATVs, zip line, white water rafting etc. We stayed for 5 nights and the staff did all the way to help us, such as remembering what we like for food and drinks making our stay so welcoming and comfortable. Thank you for your warm hospitality.

Unfortunately the swimming pool needs more maintenance - cleaning the wall of pool. Hopefully they will have more guests so they can perform more regular maintenance of the facility. Having so many villas and fantastic outdoor activities nearby, I think this place is perfect for the school trip. They may want to promote themselves to the international schools in neighbouring countries like Singapore.

Amazing!!!! OMG. Luxurious individual cabins in the midst of a highly cultivated tropical garden and pool. Amazing staff. Great food. I want to live there.

Nothing. It’s perfect. If you find something to complain about at this place you have a contentment problem! lol :-)

The grounds and the room are wonderful. There is a lot to see and the staff and local residents were very friendly and helpful. The surrounding area and hotel grounds looked like a lush jungle. The hotel, including the entrance and dining area was amazing. The hotel is located a short 5 minute ride from the elephant Sanctuary and the hotel provided transportation to and from the sanctuary.

The hotel was located over an hour away from the city.

A fantastic retreat by the river, about an hour from Chiang Mai. Various bungalows with garden or river views—we chose one by the river with a shared pool, offering a peaceful stay. The large main pool by the restaurant has never been crowded either. Breakfast is well-arranged with local, Asian, and Western options, and the restaurant is great for all meals. Best of all, it’s close to elephant camps for walking, bathing, and riding—highly recommended

All good

Lovely room with nice outside space. Nice walk to the swimming pool and dining area and the restaurant building was really elegant with a beautifully lit view and the reception area was very attractive too. Breakfast was good and the two dinners we had were high quality. I hope the resort will be able to encourage more people - I know the flooding in the area in October meant they had to cancel bookings. The staff were extremely courteous, friendly and helpful.

When we arrived there was a bad smell perhaps due to plumbing issues, but this disappeared quite quickly. No issues otherwise, everything was immaculate

Resorts like this have a place in the market but this is not the place. I don’t think it’s great value for money at the moment, perhaps when it’s flood damage is repaired and it’s operating back at full strength. Staff are great and the pool is lovely.

Proximity to elephant camps. Included breakfast very good.

Lunch and dinner menus the same and mediocre.

This place is absolutely gorgeous. It went through a rough time during the floods of oct2024. It was hit pretty badly, so they are still working on cleaning and repairing, but they are doing such a great job and it doesn’t impede the enjoyment of the place at all. It even made our stay even more special because we were only a few guests. Take full advantage before it’s bursting with guests again.Chai, the MaitréD, is exceptional and really made our stay! Thank you ?

The staff at the Resort, were so welcoming and helpful. They helped us get to our volunteer work at the Elephant Nature Park on our first day, and nothing was too much trouble. A most special mention goes to the wonderful Chai who was a smiling face, efficient, friendly, so helpful staff member. Chai is excellent at his job and made our stay fantastic. The Resort is so lucky to have such a wonderful employee.

The resort is undergoing some renovations due to the recent flood . They are trying their best to get it back to normal ( ie second cafe open)

Gorgeous. Great staff. Delicious free breakfast. Pool is massive. Very clean. Bath tubs & showers with hot water.Great location for all the elephant places.They set up transportation. The food was so good!

All beds in Thailand are very firm. Grab doesn't work out there. Hotel food is 2-3x more expensive than everywhere else and not many local places. Mini bar expensive.

The hotel is located in the best place to go visit the elephants. Very quiet and stunning view. The room is beautiful and the resort very scenographic. Good WiFi. Good help from the staff. Restaurant food was good.

For the price I expect hot water in the room, which wasn't working. The room was having a weird smell and the toilet too. The prices of the restaurant are over the roof for what the area is. Overall the structure is not kept at it's best so for the price is too much.

The place is very beautiful! The staff was really great and very helpful!

What was very disappointing for us was the restaurant in the evening that was expensive anf wasn't that good. Moreover the breakfast was very bad with moskito all over the food. We were alone in the hotel so maybe because of that they didn't have verity of things to eat as well.

The location of the resort, the whole place is very nice and so is the layout with the big pool being centrally located. The room was spacious (I woudln't call it a villa, though). It felt as if we were the only people there. Quick room service.

It's significantly overpriced given the somewhat rundown condition of the rooms and facilities - the pool is not that clear, the pool deck is a bit broken, the furniture has seen much better days. I understand it's tough to maintain all that but then adjust the pricing accordingly. The same goes for the food - it's nice but the prices are not justified. The breakfast has very limited options and the breakfast bar is really a salad bar.

The staff were friendly and ready to accomodate you. The breakfast was good, not the selections you would have at a five star, but still good. The location is about an hour and half drive from Chiang Mai. The spa grounds have plenty of space for walking, great coffee lounge near a river for relaxing, and beautiful pool area. Next to an elephant camp so you can see the elephants. We saw a parade of oxen carts with tourist which was a nice photo opportunity. I highly recommend this place.

The large pools were great. The accommodation was spacious and really comfortable. Spotting elephants crossing the river.

Nothing- is about an hour drive from Chiang Mai.

Room was very good.Pool was lovely. Food was good. Staff were wonderful.

Service in the restaurant was a bit slow once there were more people in the hotel. Jaquizi didn't work.Pool needs more cleaning as there lots of leaves and bugs in it.