ISTY Design Hotel

Great boutique/ community vibe, location, value, rooftop.

Getting woken up by housekeeping. I didn¿t hear any noises at all the entire rest of my stay but could hear the housekeeping staff each morning moving around and chatting pretty loudly

Great location just outside city. The staff was super nice & helpful. The rooftop was fun to hangout on and the pool was cool too

Location beds okay

Moisture in bathroom

Loved the location and the staff! The coffee shop connected to it was delicious and had the BEST croissants. I had one everyday while I stayed there

I didn’t like the shower situation but it was still not bad.

Free juice, water, coffee, tea 24 hours.Wonderful staff at front desk being so helpful and kind.Massage school ITM is right there too! And ONG’s Massage school within easy walking distance. Tops grocery store 5 min walk.

It’s not right in old town Chiang Mai so you have to walk 25 minutes to it but it’s not hard. Or you can grab a Tuk-Tuk at the Temple Wat Lok Mollee which is a short walk.

The best receptionists ever! Free water hot or cold, apple juice, orange juice 24 hours-serve yourself. Breakfast/lunch available.Tours. Nice pool. Secure feeling.

Wish it was a little closer to more food choices like being in Old Town is but you can walk to Old Town in 15 min or grab a Tuk-Tuk at Wat Lok Molee Temple which is amazing.

nice location. Rooftop is empty - space to sit, think and contemplate, plus extra bathroom. Nice pool.

Family room that we had features beds looking at each other. Forget intimacy if you travel with kids. Someone kept trying to hack my FB and Insta for about 4 days after I tried to log in to hotel Wi-Fi (do not do it, buy a SIM card). Breakfast options very limited, no kettle in the room - go down for tea/coffee.

The hotel was nice, small but sufficient rooms. Located in a quiet street, close to the city center. Really nice and helpful staff.

The pool, very small, dirty, sunbeds placed in the water and located right next to the lobby, which is not the best as there were so many people around. We didn't even try the pool, it was almost always empty.

Good location, nice pool, comfy beds. Nice rooms.

Staff weren’t that helpful made us pay to upgrade to a non damp room as we weren’t happy/comfortable with a damp room (which all ground floor rooms we saw were). Managed to negotiate one night in upgraded room for free but next day, reception locked us out of our room and wanted to put us back into a damp room. Also went back on what they said night before if we weren’t happy with the damp room (which they had cleaned but issue still present as just plastering over the problem) we could upgrade for free. Seems they have the wrong priorities, not sure I’d return.

It’s a decent hotel. Nice swimming pool and some staff are friendly (except the lazy night shift guy). Location is very good. Room is clean and decent.

The property is slightly older than the pics but it’s fine.

The staff is very friendly and helpful. The location was great as well. Definitely recommended for someone attending school at ITM.

Small modern hotel with a good pool. Comfortable and modern room. Good breakfast with a lot of options available at the property.

It is a bit outside of the main city, where all touristic places and restaurants are. But it’s quite alright, as there are still many options with more locals. 10-15 min walk to the center.

Enjoyed our stay. Very Neat and clean rooms and common areas. Convenient location to the city main attractions (not too far nor right in the middle of it) like the street food market or the notable temples and stupas. Would recommend you to watch some Thai boxing which is just round the corner to the hotel.

Comfy bed and clean room. Far enough from the noisy street and crowds but close enough to everything. I enjoy my stay here

Very good hotel, clean and modern rooms. Can be good for nomads too thanks to big shared space

The one small issue was the electronic device that beeped few times during the night, which disturb our sleep

It's obe of the best hotels I ever stay in Chiangmai. The staff is very nice and friendly. Joy is the best of her services and also very much knowledge and giving her advice to the best restaurants for both breakfast and dinner. Thanks ?

Clean, spacious, and stylish room. There was a minor issue on the bathroom sink, but it was fixed right away. Room cleaning was upon a request. I had it every other day during my stay and a charming cleaning lady took care of it perfectly. Airport shuttle bus stop (nearby Chiang Mai Bus Terminal 1) was not too far from this place. Restaurants and Cafes around this place seem to be slightly cheaper than old town.

roughly 2 km walk to the old town center (for instance, Wat Chedi Luang).

Easy to find. Good location. Hotel with parking (not many spaces). Clean and comfy room. Nice staffs.

We have been staying at ISTY for the last three winters. This year was our third year. The hotel was under renovation when we stayed. However, the people doing the renovation did their best not to disturb us. The staff was very friendly and understanding as always. In fact, they are too understanding and do not warn the Chinese children who make noise in the common area late at night. We were pleased with the hotel again and will come again.

Families who make noise in the common area late at night may be warned

The staff were the most helpful and kind people we have met our entire trip - genuinely happy to help. The pool was great, the room was comfy and clean, area is good (a little out the way but this has its perks too). Overall we liked everything about the stay.

Nothing actually, it was really great.