Mayfair Heritage Hotel

Beach access. Their private beach is clean. Staff was helpful.

Old property, requires renovation / upgrade. Access Deluxe rooms - It doesnot have lift / elevator. Cigratte smell in the corridor. Ventilation is not good. We paid and upgraded to cottage room. It took 2 hours after all the discussions and room cleaning.

The staff were helpful and nice.

The rooms were shabby. I stayed at this property years ago and it was first rate. But Mayfair has not maintained the hotel. The AC stopped working on the second night in one of our rooms. The hot water ran out in both rooms. The hotel is not as advertised and doesn’t merit the high prices being charged. Air conditioning and running hot water are non negotiable at this Star level. The staff were courteous and helpful but the management needs to do better.

Location, exterior is appealing.

Hygiene and cleanliness is bad. Two properties across the road acting as one is logistically inconvenient

Harsh went over and beyond, Very accommodating and kind. The restaurant staff (Chinese restaurant) was extremely polite and courteous..Food was excellent. I would highly recommend the Mayfair!.

Everything was great

Cleanliness, calm and quiet, beach, super friendly staff, breakfast and food were superb!

We enjoyed our stay. Actually it was our second stay there. We stayed at this property in 2008 too. Was surprised to find it better than last time. We really had fun.

Location.Very pretty property

-18 k per night and no breakfast!!- room had very bad odour.- reception can be more polite.

Beautiful location, clean well maintained private beach, very courteous and helpful staff, food variety at the buffet, the way the cottages are arranged with garden access. Everything was excellent

Nothing. Everything was great!

It’s a beautiful property and the private beach is very clean. Good access to auto rickshaws right outside.

The room had a mouldy smell.

The property was well maintained with a good cottage size. There was lot greenery and a good cozy swimming pool. The beach was close by. The staff were helpful and accommodative especially the fooding staff at Waves restaurant. The food quality was excellent.

For kids activities we're not there, the games room does not have quality equipments and all were broken and damaged. The food options should have been more.The beach should have better seating options with hotel arranged snacks in the evening.

Property is good, courteous staff and nice ambience

Beach is closeFriendly staff

I liked the location and the view.

Room Hygiene: Unfortunately, the room I was assigned, room no. 204, was infested with cockroaches. They even found their way into my luggage, which was quite unsettling. Upon reaching home and unpacking, I discovered one in my suitcase.Room Locking System: Additionally, the locking system in the room seemed to be malfunctioning. Each time I entered, I had to seek assistance from the receptionist. While the staff member was polite and helpful, this process proved to be cumbersome.

Its location on the beach.

Not maintained properly, Need to Renovate. Reception staff is not at all good. Lapses in services.They need new and strong management.

Location was ok...surroundings neat & tidy....beautifully maintained gardens. Room was nice and spacious....

We had to pay for breakfast when we were told otherwise by the staff. Laundry was expensive.

The room was clean & tidy. Good outdoor features....plants and lights, etc.

We requested room service breakfast and we were told to have breakfast in the dining area. After we had had breakfast we were told to pay for it....we thought that was quite rude. The breakfast was not cheap. It seemed the hotel was out to make money from their guests, considering we had to pay for the accomodation way in advance.

Very good staff, good breakfast menu - lots of options

View from room was okeyish, even though they say it has beach view — it is partly from sideways, it has obstructions

Location , view and property close to Beach

Rooms could have been more clean.

Location was perfect & hotel too with nice breakfast spread having varieties of options

Front desk manager response was very arrogant, we have booked for half board & wanted to shift for lunch instead of dinner but he refused saying 8:20 pm is late for this communication as we have never faced such issue in any other 5star properties it was very unusual for me.

Quiet location near the clean part of Puri beach. Big room. Comfortable bed. Good breakfast. Nice swimming pool area. Friendly staff.

Bathroom does not match the 5-star status of the hotel, it is rather 2-star (it is small, not very clean and corrosion is visible at internal window screen and shower). Overall, cleanliness, or the lack thereof, is not what you would expect in a so-called premium standard hotel; windows for example are never cleaned it seems.Other premium hotel brands I have stayed in India are much better.Value is not what you pay for.

Breakfast was awesome and the location was very beautiful but the rooms were not value for money and the facilities could have been more better

The price which was charged according to that The rooms were very small without balcony and the washrooms were also very small. Disappointed with the room.