Manuelsons Malabar Palace

Breakfast was okay Could have been better

More linen should be provided. Towels were clean but old.

Hotel that is past due for mainteance

Maintenance and overall cleanliness was poor. there was some function going on and the racket created by them were destroying peace of mind of others. Hotel should make the function halls noise proof.

location is close to railway station. Restaurant was serving delicious food.

Cleanliness of washrooms can be improved (though its an old looking hotel).

Hotel is nice and the location is good as it is in the city centre.

Breakfast is served cold and for dinner I ordered chicken with Naan, chicken was excellent but the naan was stale and they just heated it up. People know the quality of fresh food be stale so pls don’t ruin your reputation

The location is inside the city and easy to go around. The staff is friendly and the room size is fine. The building is an old one but they have kept it well.

I saw a couple of cockroaches enjoying their time in my room. The dinner was superb but the "Naan" (bread) was stale and they just heated it and served it for us which is ridiculous. People know the difference between fresh Naan and one left from lunch and was just heated. Breakfast is very limited but all cold. Whether it is sambar, sausages or idly, all are ice cold. Breakfast is supposed to be hot.

The view from the room

everything in the room was c grade, including beds & everythingcan't find any lineage or good vibes or respect or ease of booking which one would expect from booking. com

BFST LOCATION

OLD ROOM

Location is great, easy to get transport, staff was friendly and accommodating

No complaints

Clean property with best available room cleanliness. Within City range and at few minutes away by auto from Calicut Beach.

Unprofessional staff (the manager, Sujeeth Radhakrishnan used the word, its their property which they can charge any amount). I was not offered an upgrade despite booking.com offering an upgrade. This was a big no for this. They didn't care for that. Didn't offer two keys for room. Somehow I misplaced one which they asked for a charge of 1,000 but they later reduced to 500. Breakfast platter was not so great. Didn't offer Aaloo Parantha.

ZERO

lady at reception quality of roomsvalue for moneyattitude of staff

It is a value for money hotel with excellent bar and comfort s in the room

No issues

Allowed smoking in the room

The bathrooms are pathetic. Its damn old and looks ugly. Van’t believe it is a 4 star hotel. I think this was a 4 star hotel years back and haven’t done any maintenance.

BReakfast was not good location excellent and the bar excellent

lift

Passable

I have been staying in this property since 2020. I got the same room this time and nothing has changed inside since then. Broken pipes... stained tiles... erroding doors and locks... i found it unpleasant this time. Their new wing was really good last time. Its high time to renovate this property.

10 minutes walk from the railway station. Room is spacious and the comfort level is quite good.

Not providing face towels was not acceptable. When asked at the reception, the answer was the blunt "we do not provide", as if I was asking for a favour! Then again, since the reservation was done through booking.com, I was asked to pay the rent for my complete stay upfront with no option for a refund, if I were to have the need to leave early.

Location, not noisy even though it is city centre, dining room accommodated a particular request

Cleanliness should be better in rooms

Not Happy

Old Property…Wash room amenities are old and stained. Not properly cleaned.

Excellent location, food. Polite staff. Antique property. Good AC.

Poor lighting all over

They didn't give me the room I booked (Superior double room)but they charged me the rate of that room

The location was fine but the horrendous treatment by the staff far outweighs any pros.

The superior double suite with access to the executive lounge booking was not honored. Apparently, there is no executive lounge at this location, however, they would not adjust the price accordingly. Instead they (the manager spoke to the supervisor) offered to compensate with complimentary drinks which upon checkout, they insisted we must pay for or they would charge the manager who signed the voucher. I did not pay on principle. I'm not sure if they treat all foreigners and/or females like this but don't risk ruining your vacation by staying here.