3.5 Star Hotel
The Mark'S Lodge
Bandar Indah, Mile 4, Jln Cecily, Lot 1-7, Blk -36, Sandakan, Malaysia View Map
1/93About
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Sandakan with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and bottled water.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.
63 Reviews
- Cleanliness
- 8.0
- Staff
- 8.6
- Location
- 7.4
What Guests Say
- “Clean and comfortable bed. The location is OK, in a quiet area.”
- “good air conditioning”
Top Amenities
- Restaurant
- Free Internet Access
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Standard Twin Room 1st Floor
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- Blackout curtains
1/4Standard Double Room 1st Floor
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- Blackout curtains
1/4Standard Double Room Ground Floor
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- Blackout curtains
1/4Standard Twin Room Ground Floor
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- Blackout curtains
1/3Deluxe King Room
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- Blackout curtains
1/3Standard Twin Room - First Floor
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/3Standard Double Room - First Floor
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/3Standard Double Room - Second Floor
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/3Standard Twin Room 2nd Floor
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- City view
1/3Standard Double Room 2nd Floor
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- City view
1/4Standard Twin Room - Second Floor
- Air conditioning
- Bath or Shower
- Body soap
- Closet
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What Guests Loved
Based on 63 reviews
Pros +
- Clean and comfortable bed. The location is OK, in a quiet area.
- good air conditioning
- Spacious parking. The bed is comfy. Hot water and pressure is available.
Cons -
- - Water disruption (21 March 2025) - no water supply at night, no one was available at the reception and waited and had to wait for more than 15 minutes. There should be someone at the reception at all times. Despite being Malaysian, I was charged RM20 in Tourism Fees, which the hotel didn't refund. They blamed the Booking system. I escalated this to booking.com, but they insisted they would not refund me despite my being Malaysian. The hotel never validated or took action, which does not align with Malaysia's Tourism Tax law.
- Bad smell no elevator nor dining facilities. there were refurfishing the hotel and we were not told in avance of our stay.
- The socket at the tv area always tripped. Luckily we knew how to turn back on. However, more than 10 times tripping annoyed us. This is old hotel, the furniture is old but clean. I dont think worth for rm150.
Clean and comfortable bed. The location is OK, in a quiet area.
- Water disruption (21 March 2025) - no water supply at night, no one was available at the reception and waited and had to wait for more than 15 minutes. There should be someone at the reception at all times. Despite being Malaysian, I was charged RM20 in Tourism Fees, which the hotel didn't refund. They blamed the Booking system. I escalated this to booking.com, but they insisted they would not refund me despite my being Malaysian. The hotel never validated or took action, which does not align with Malaysia's Tourism Tax law.
good air conditioning
Bad smell no elevator nor dining facilities. there were refurfishing the hotel and we were not told in avance of our stay.
Spacious parking. The bed is comfy. Hot water and pressure is available.
The socket at the tv area always tripped. Luckily we knew how to turn back on. However, more than 10 times tripping annoyed us. This is old hotel, the furniture is old but clean. I dont think worth for rm150.
Clean, well maintained, great staff.
Good location to the airport for short stay.
Not great location for sandikan. was put in a smoking room initially and needed to move and bathroom was extremely mouldy.
The staffs were lovely. Jojo was very helpful. It’s a very basic hotel, I’d call it a backpacker’s place rather than a hotel.
Really need to redecorate the rooms. It is a cheap hotel so wasn’t expecting much because it was a stopover to Sepilok. But the first room had mould, requested a room change. 2nd room was a bit better but still had a musky smell. No lifts so don’t book the 2nd floor if you have luggage.
The privacy
There is no liftThe bathroom
Clean, comfy and quiet.
The staff is nice & the area is quite
NO LIFT! , the room has mold, room looks like it never being maintained.
Located closeby - about 1.2km - to my place of work visit. Excellent location. Air cond was working after 10 - 15 minutes. Hot water was working after 5 - 10 minutes. Pleasant enough for a work stay! Despite whatever the case, Mark's Lodge is secure and I feel safe, and this is the most important factor in my decision.
Stayed for 4 days and 3 nights. No housekeeping done, no refreshed complimentary water and no refreshed coffee and sugar packs in that entire duration. Trashed not cleared - so please do not simply throw your rubbish thinking it will be cleared the next day. No one will make up your bed and no one will clean up or vacumn the room. I ended up visiting 7-11 to get buns and 3-in-1 coffee stixs. Wished it was a bit better.
All except for no iron. Perhaps, the staff forgot and it forgiven :)
I asked for Iron during booking but no iron.
Non smoking room smells cigarette. Feels headache when waking up in the morning.
Smells of the room
Staff was friendly, room are clean
the location is good near the town
no bidet
location
the ceiling are full of water mark and did not replenish.
Area ok lah
No lift
quiet
no comment
It clean and tidy.
i wish the elevator is available?.
Everything else is okay except
No elevator
Superb
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Accessible rooms through interior corridor available
Kid Friendly
- Family Friendly
- Kid Friendly
General
- Adult Only
- No Smoking Rooms/Facilities
- Refrigerator
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 6 and above can stay with extra bed, subject to additional charges. Children of age 0 to 5 stay free with extra bed. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A damage deposit of MYR 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Location
Bandar Indah, Mile 4, Jln Cecily, Lot 1-7, Blk -36, Sandakan
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