1/67About
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Services offered by taxi and car hire at the hotel ensure effortless exploration of Penang.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out and luggage storage provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's ticket service.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains.For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, a coffee or tea maker, instant coffee and instant tea.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms.
448 Reviews
- Cleanliness
- 8.6
- Staff
- 8.9
- Location
- 8.1
What Guests Say
- “Spacious room, no weird smell coming from the sinkholes in the bathroom.”
- “The parking space might look small but they can always allocate a parking spot for you anytime. Good staff. There's a water dispenser in…”
Top Amenities
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/3Standard Twin
- Adapter
- Air conditioning
- Bath or Shower
- Blackout curtains
1/4Deluxe King
- Adapter
- Air conditioning
- Bath or Shower
- Blackout curtains
1/4Deluxe Twin
- Accessible toilet
- Adapter
- Air conditioning
- Bath or Shower
1/4Standard Double
- Adapter
- Air conditioning
- Bath or Shower
- Blackout curtains
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What Guests Loved
Based on 448 reviews
Pros +
- Spacious room, no weird smell coming from the sinkholes in the bathroom.
- The parking space might look small but they can always allocate a parking spot for you anytime. Good staff. There's a water dispenser in all levels, easy for you to get hot and cold water.
- Friendly staff. Cozy room. Free drinking water provided. Vending machine at the lobby. Overall a tidy and neat hotel.
Cons -
- Better for drivers as it's a little far from the usual areas in Georgetown to visit. My Grab took just under 10minutes to arrive on during the weekend I was there. Perhaps also it was also because it was Diwali weekend.
- The bathroom was too small. Very small like airport's toilet. Same goes with the size of the room. The bed was not that soft, as well as the pillow. They didn't do the housekeeping, didn't change the towels nor the toilet's mat. You have to iron your clothes outside. No hair dryer. The lobby was hot as well, no aircond because of the concept.
- Somewhat tricky to move around in the washroom due to its layout.
Spacious room, no weird smell coming from the sinkholes in the bathroom.
Better for drivers as it's a little far from the usual areas in Georgetown to visit. My Grab took just under 10minutes to arrive on during the weekend I was there. Perhaps also it was also because it was Diwali weekend.
The parking space might look small but they can always allocate a parking spot for you anytime. Good staff. There's a water dispenser in all levels, easy for you to get hot and cold water.
The bathroom was too small. Very small like airport's toilet. Same goes with the size of the room. The bed was not that soft, as well as the pillow. They didn't do the housekeeping, didn't change the towels nor the toilet's mat. You have to iron your clothes outside. No hair dryer. The lobby was hot as well, no aircond because of the concept.
Friendly staff. Cozy room. Free drinking water provided. Vending machine at the lobby. Overall a tidy and neat hotel.
Somewhat tricky to move around in the washroom due to its layout.
Location and Parking available on site. But somehow if you return late, you need skill to park properly in the compound.
The toilet is too small event for one person.The room is very humid and needs to switch to dry mode for a few hours to clear the humid in the air.
Rooms are quiet and cool. Good value for money overall.
Room was quite small - but again, fine for the price.
Strategic location very easy to go everywhere with car, highly recommend if you’re just going for 3days budget friendly trip just go around penang to eat eat eat
Limited parking hard to park or navigate when full parking need to revert out and straight into main road abit dangerous
The staff were very chatty and helpful, gave us a lot of recommendations for restaurants and things to do. Rahimi in particular was very kind.
The WiFi in our room (think it was 404) was atrocious, the lobby was fine as you can see in the pictures the difference in speed. The shower pressure was a little slow too and unfortunately when we stayed was Ramadan so had the local mosque calling for prayer at 5:30 which could be heard clearly in our room. There was no fridge in the room but there was cold filtered water by the lift to use every day. The location is also not particularly close to anything, had to get a taxi everyday or walk minimum 15/20 minutes. We got “upgraded” to a king room but this entailed two singles beds pushed together when we asked for a double bed and they weren’t massively comfy. So would have preferred to stay in our original queen room.
The concept of the hotel is minimal aesthetic. The layout is pretty simple yet has an exclusive touch. Location wise it is pretty strategic in the city - you can easily go anywhere within a 15-20 minute distance
My overall stay was good as it was not during holidays season but if there is something that could be improve probably the parking area as it is quite limited
Cleanliness is the most important factor for me during a stay, and the room definitely met my expectations with spotless bedsheets, a clean bathroom, and gorgeous building structure. This hotel is definitely one of my top choices when staying in Penang.
A hairdryer isn’t provided as standard but is available upon request. At least it’s from a reputable brand, not some unfamiliar, no-name product."
Good
Room and toilet are very small. Need to request for hair dryer. Isn’t clean enough, especially the toilet.
It was a very quiet and peaceful staying there. Very clean environment . Very near to amenities
The pillow. Very soft.
Very quiet and clean. Just a stone’s throw away from the city centre. Staff is very helpful even in the midnight, he helped to manage my parking.
Property is nice,
but no soap in the toilet for the hands, and very small bathroom. Far from center (need taxi)
Convenient location, room and hotel were relatively clean. Cute cat at the front!
Bathroom was quite small, no fridge in rooms. Expect very basic amenities.
Friendly staffsClean roomThe bathroom is also clean.Overall, it was a pleasant stay.
The property was clean and the staff was extremely nice.we checked in late at night, and they extended the checkout time for us. We all were beyond grateful n relaxed.
Room cleanliness was satisfied, responsive receptionist, available car park
It will be better if can provide facial tissue and a little more clothes hanger
I had some money missing from my passport holder on my way back home. I had suspected something bizarre when I told the staff to clean my room, and upon returning saw my room had a 'do not disturb' sign on the front door. In any case, it was a fairly large amount in foreign currency. It tarnished what was a nice trip to Penang and stay there.
Like I said, money went missing from my passport holder while i was staying there. I would urge the management to conduct some investigation and see if this is not a first time experience.
clean
Humid, aircon not working well
The location and the comfortable
The WiFi not works
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
- Kids safety features
General
- No Smoking Rooms/Facilities
- Lowered view port in doors available
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 18 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
Location
55 Jalan Patani, George Town
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