Villa Monticello Boutique Hotel

Breakfast was excellent and served à la carte. The staff were extremely helpful and friendly.

Big and clean rooms, very nice atmosphere and great location in airport residential area

The hotel is located close to the airport. The staff is very kind and very good in giving services. They are very responsive they reply quickly when you send an email or give a call. The rooms are good and clean. They also offer transportation, which is very convenient.

not a big issue: the fact that you need to take the stairs to reach the second floor. There is no elevator available.

Welcoming Staff, absolutely professional. Lovely upscale Ghanaian decor, EXCELLENT kitchen, flawless service

Nothing to say here!

The breakfast was good wish there was a few more options to choose from .

When booking online you should see the room you are getting the picture was different than what I got so I bit surprised . Jamima and Stephanie were great . Jamima did her best to update my length of stay as I had to leave earlier than expected due to being ill . Thanks ladies !!!

it’s location was good, the staff were friendly

extremely overpriced, it doesn’t deserve this valuation, there was also a lot of trouble when they had to return me money

The staff are great and helpful. The breakfast is the best in Africa. The service is excellent and I would recommend this hotel. The rooms are funky and clean

Drinks a bit pricey

Location and quietness

Restaurants staff are poorly trained in service and offering variety of meals

10 years ago it was decent. They had a pool and a decent menu.Everything looks dated and it could do with a lick of paint.Very overpriced compared to what is now available in Accra.We booked for 2 nights but had to leave after the first.

For the price, a swimming pool is a must.The menu is very limited for vegetarians and has nothing for vegans.You need to evolve with your time.This is a sub standard venue now.

This hotel surprised me. The service was excellent. The staff very quickly knew who we were and remembered our room names. The extra effort made by the staff was well noted and I have stayed in many 4 and 5 star hotels in Ghana and other Countries in Africa. This was far the best experience and we will definitely stay again. Breakfast was made to order and cooked well and good selection. Lunch menu was only average.

Lunch selection was average for a western palate.

Loved the boutique concept, different from your typical hotels.

Service was slow at the restaurant even though they did their best to show gratitude for our patience. Very kind.

Close to the airport. Great service.

No elevator in the building (which didn't align with 5-star rating) and the interior design. Didn't have a lot of amenities for the price or star rating

Nice Location and Menu options. I also loved the closeness to the airport. Staff were very cool and ensured I had a wonderful stay.

Everything was great.

Location is great and staff are pleasant.

I asked for a final bill which was supposed to be sent to my email before I land, but which didnt happen. I left a message on booking.com as well but there has been no response.

The staff were very friendly and the hotel was very clean

They charged me twice for a room, and the price wasn't worth it. They pertained to refunding my money to my account, but my bank said they didn't see the transaction. I've been home for over a week and they went into my account again and the bank is charging them with fraud. These people are thieves and liars. I suggest going to a hotel chain you can trust.

Every room was differently designed. The hotel was very intimate and personal

We had to change rooms a couple of times because of plumbing issues

Great location .Variety of amazing meals .Staff well trained , respectful and attentive.Matilda is doing a wonderful job here

The staff was welcoming but I had several issues arise during my stay.

The safe was broke and they weren’t able to assist for hours, i almost missed my flight because the safe stop working and the master wouldn’t open it. I had to wait for 3 hours until someone with the other key came. I also had money and jewelry come up missing they said they were going to do an investigation it has been two weeks and still have not heard from them.

Staff, defenetly the best part of this hotel, everybody are charming, very kind and always available to support you

Breakfast very poor, standard room not worth the price

The location was great, its a beautiful charming place. its cozy. The junior suite i stayed in was lovely. The staff were very helpful, responsive and honest. Great team. We also had forgotten some items in the room on check out and they alerted us.

When i checked in, they upgraded me to an executive room. Unfortunately the room was not clean, actually i think it had not been used for a while and had accumulated dirt in one of the corners. I raised a complaint and they promptly changed me to a junior suite (what i had booked) which was awesome. Secondly, the quoted breakfast charge is 220 Cedis, however the bill was 292! Too many taxes not declared. It would be great if the total cost of breakfast (including) taxes is declared upfront.