3 Star Hotel
Super Hotel O Golden Avenue
Housing Board Buildingsjn, Press Rd, Opp. Santhi Nagar, Statue, Palayam, Thiruvananthapuram, Kerala, Trivandrum, India View Map
About
At Super Hotel O Golden Avenue, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Continuously receive the support you require through front desk amenities such as luggage storage. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. At Super Hotel O Golden Avenue, select bathrooms are equipped with toiletries to enhance your comfort during your stay.
37 Reviews
What Guests Say
- “Levied extra charge for third person, when it was priorly clear that we are three persons”
- “No break pastNo hot water No proper response What not all irrespective front desk”
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What Guests Loved
Based on 37 reviews
Pros +
- Levied extra charge for third person, when it was priorly clear that we are three persons
- No break pastNo hot water No proper response What not all irrespective front desk
- Room kept ready. Smooth check in. Good location. Kettle provided in the room. Staff behavior is very good. Service request executed by staff promptly. Hotwater working in solar. First day we didn't get it but second day was successful however no cold water for mixing. Staying here for the second time and noticed much improvement this time. Overall it is very good. Thank you very much.
Cons -
- Slippay floor of wash room, flush pipe not working
- Price is over.. 1000 is shown in booking. Com but they collect 1500. No response from the customer service too
- I booked this room for July 2024, and when I arrived at the hotel and asked for a check-in time, the management said the rooms were sold out. When I questioned the management, they only said that first-come, first-served has priority at that hotel. So, what is the point of booking online? No calls from the hotel side either.
Levied extra charge for third person, when it was priorly clear that we are three persons
Slippay floor of wash room, flush pipe not working
No break pastNo hot water No proper response What not all irrespective front desk
Room kept ready. Smooth check in. Good location. Kettle provided in the room. Staff behavior is very good. Service request executed by staff promptly. Hotwater working in solar. First day we didn't get it but second day was successful however no cold water for mixing. Staying here for the second time and noticed much improvement this time. Overall it is very good. Thank you very much.
Price is over.. 1000 is shown in booking. Com but they collect 1500. No response from the customer service too
Price is over.. 1000 is shown in booking. Com but they collect 1500. No response from the customer service too
Veru bad behaviour of management
I booked this room for July 2024, and when I arrived at the hotel and asked for a check-in time, the management said the rooms were sold out. When I questioned the management, they only said that first-come, first-served has priority at that hotel. So, what is the point of booking online? No calls from the hotel side either.
I liked nothing. The hotel is situated in a congested ambience.
The premises of the hotel were not clean at all. All waste materials including bottles were seen dumped in the open space outside the rooms. Bushes are seen growing on the terrace outside rooms. They charged more than what Booking.Com conveyed. It was actually Rs.2084, but they collected Rs. 2284 from me. The facilities for this rent were not availableEven one bottle of water was not provided in this extremely hot season. The staff insisted on payment for providing a bottle of water, saying that for online booking, a free water bottle is not provided. I stayed in many hotels for less than this rent, but had all good facilities.Totally disappointing
Stay was comfortable. Quiet place and convenient for transportation. No attached restaurant was a little problem.
Location
Attitude of staff not good.Room not cleaned properly.Found left over over by previous inmates when checked in. Ants on the floor and bed.Blankets and sheets were damaged and even too old to use.
The check in and the staff behaviour
The door locks should been better and bathroom should be more clean
Clean
Breakfast not in the hotel,
Bad
Very irritating receptionist. Bad experience.
Location is very good
Amenities and cleanliness is not ok
Nice place and nice staff
NA
Good
Very poor
Bad
Pleasant
Very good
Very good
Very good
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Guest policies
| Check-in | After 12:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Housing Board Buildingsjn, Press Rd, Opp. Santhi Nagar, Statue, Palayam, Thiruvananthapuram, Kerala, Trivandrum
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