3.5 Star Hotel
Keys Select Thiruvananthapuram - By Lemon Tree Hotels
Opposite Fire Brigade, Housing Board Junction, Palayam, Thiruvananthapuram, India View Map
1/51About
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Discovering Thiruvananthapuram becomes even more accessible through the car hire and shuttle amenities provided at the hotel.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and mini bar.Keys Select Thiruvananthapuram - By Lemon Tree Hotels offers a hair dryer and toiletries in the restrooms of specific accommodations. Each morning at Keys Select Thiruvananthapuram - By Lemon Tree Hotels, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Indulge in the numerous pursuits available at Keys Select Thiruvananthapuram - By Lemon Tree Hotels.Treat and spoil yourself by stopping at spa and sauna for a memorable experience.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
59 Reviews
- Cleanliness
- 7.9
- Staff
- 8.3
- Location
- 8.1
What Guests Say
- “Very good spacious rooms . Best part is that they have a ceiling fan too in rooms . Good location and easily accessible . Washrooms are…”
- “Poor services and maintenance”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Airport Shuttle
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Keys Room
- Air conditioning
- Baby Cot
- Bath or Shower
- City view
1/4Keys Double Room
- Air conditioning
- Bath or Shower
- Crib(s)
- Desk
1/4Standard Room
- Air conditioning
- Bath or Shower
- Blackout curtains
- City view
1/1Day Use - Double room - Non-Smoking 8 Hours Between 9:00 and 17:00 (8 hour use only)
- Nonsmoking
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What Guests Loved
Based on 59 reviews
Pros +
- Very good spacious rooms . Best part is that they have a ceiling fan too in rooms . Good location and easily accessible . Washrooms are great too .
- Poor services and maintenance
- Disappointing
Cons -
- Improvement on food is essential
- Dirty linen and unhygienic breakfast
- Small cot eize...small and congested bathroom, no tissue papers, no complimentary breakfast...
Very good spacious rooms . Best part is that they have a ceiling fan too in rooms . Good location and easily accessible . Washrooms are great too .
Improvement on food is essential
Poor services and maintenance
Dirty linen and unhygienic breakfast
Disappointing
Small cot eize...small and congested bathroom, no tissue papers, no complimentary breakfast...
House keeping and good response from staff
Not included breakfast for the guests probably booking through booking.com treated differently ?
Very nice staff- receptionists, room service guys, security.
The service was excellent, breakfast was good. I love the filter coffee. The rooms are renovated and it's a good thing .
Food quality is good.
Everything is good but room size and bathroom are small .
staff politeness, ambience and cleanliness
internet kept on disconnecting
Stay at Trivandrum
didn't like the overall cleanliness of the room. The linen was not really clean. I don't know if there were bed bugs or something else. spent the night scratching. Breakfast was just average. Service is slow. Had to use the phone in the room for calling room service. It wa stinking. The room service also took for ever to come. Have not yet had such a experience anywhere else
Disappointing
Very poorly maintained. Desperately needs renovation. Room service late night was terrible. Restaurant service for breakfast was good.
Its fine
Our delegates from Spain was there. We have ordered food in the night as we reach there in the hotel late . My collegues have ordered some food and Restaurant team members said he will not accept any order after 10.30 , it was 10.32 pm , he said , he will NOT accept it . It was a bad experience to us especially to the guest , So we force to go to other hotel to have food, after having what ever given by him our of his mercy. If he so particalur on time management , he should maintain the same time management for all the matters.These sort of staff really spoil the reputation of the brand , as he is not agreed to take any order even what ever available. The guest where ready to take anything to resolve the hunger. The reason is they have not interested to serve the customer , his face and body language was really meant for !
Not expected from Lemon Tree hotels
Rooms in very bad state. AC not working properly. Drain choked up.
Didnt have BF. Good location,
Poor linen
are no managers to complain to. Will never go there again.
Front office staff have no time for anything but romance. If you order food, you won't get it. If you want to eat food, you have to go to the nearest shop. This is the first time I have seen a hotel with such a large and diverse staff. Not even water. There are no managers to complain to. Will never go there again.
Quality
Extra charges are added like GST and service charges and breakfast has not included since booked though booking app. Please don't add like this hidden charges
Cleanliness of the room, price
Size of LED TV provided in the room, facilities of the property
This hotel is no more recommended…. however staff was very friendly and who informed that the hotel will be renovated so
Room was not cleaned, dirty curtains, dirty bathroom accessories, poor house keeping. Moreover there was no cool water facility at the restaurant, their reply was the fridge is not working. Food was also not worthy and tasty. However, breakfast was average and staff was friendly and cooperative especially Mr. Jinu's support to arrange another room upon notifying the cleanliness issues was worth commendable.
The hotel is a bit old in design but was neat and clean the staff behavior is okay the room in which I stayed had a fixed window with a small opening so some outdoor sounds were coming inside rest was good
Slight gap in the window and the door lock is confusing the restaurant isn't available 24x7 and the room rent is a bit highly-priced
There was nothing to like it.
There was nothing to like. The service was very poor. We had changed the hotel after few weeks of stay. the cigarette smell was coming from the AC.It was very difficult to stay in the room.
Good food helpful staff
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
• Guests are requested to download the Aarogya Setu mobile application for their and others safety. Guests are advised not to visit containment zonesbr• At the time of check-in, guests will be required to submit a self-declaration form and share their travel history for the 20 days prior to arrival.br• A complete set of house rules will be shared via WhatsApp and/or email, prior to and on arrival, which must be strictly adhered while on the premisesbr• Management reserves the rights of admission and refusal of service for guests not following social distancing, cleanliness and hygiene norms and the house rules.brWe request you to please familiarize yourself with our new standard operating procedures and house rules. Your cooperation is requested at this time. br/ At the time of check-in, self-declaration forms are to be filled by all guests, as per the guidelines of local authorities (as applicable)• A complete set of house rules will be shared via WhatsApp and/or email, prior to and on arrival, which must be strictly adhered while on the premises• Management reserves the rights of admission and refusal of service for guests not following social distancing, cleanliness and hygiene norms and the house rulesWe request you to please familiarize yourself with our new standard operating procedures and house rules, which are available at www.lemontreehotels.com/2019ncovc.aspx. Your cooperation is requested at this time. br/ For one child below 6 years of age, and/or one child between 6 and 12 years, the property will provide an extra bed on chargeable basis.Children above 6 years of age will be charged half the adult price for breakfast.Up to two children below the age of 6 years can stay on a complimentary basis, inclusive of breakfast, in the same roomFor two children above 6 years of age, an additional room must be booked. br/ The property age policy as follows:br• Children under 6 years of age (only up to two children) stay for free if using existing bed and will receive breakfast free of charge. br• Extra bed is required with additional charge for one additional children below 6 years and/or for one children between 6 - 12 years of age and they will be charged half the adult price for breakfast.br• For two children above 6 years of age, an additional room must be booked. br/ A New Year's Eve gala dinner is available for guests staying on 31st December, at an additional charge. For more details, please contact the front desk during check-in. br/ Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Location
Opposite Fire Brigade, Housing Board Junction, Palayam, Thiruvananthapuram
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