Hotel Grand Alleppey

Spacious roomsExcellent staff - especially Abhirami at front office

House keeping is not doing a good job. Toilet seats shaking, dirt and dust in places.

Hotel staff. Spacious rooms.

Restaurant staff. Housekeeping performance.

Very sad about what occurred.

Water leaking from bathroom ceiling via light fixtures. Water + electricity = bad. Staff said they could do nothing. Change rooms not possible. Spoke to manager, also negative. Refund for booking also negative.

Very Clean ,cozy beds , looks really grand ,quick response by reception and staff whenever we called

Electricity issues in my room ,power fail multiple times , when we called electrician came and punched the card holder multiple times then power restored but again failed after he went , this repeated many times until we check out.

Ok. Only Indian food

Fridge and tv did not work

Clean big rooms

Delay in resturant service. Rooms given in different floor

Good location, clean and comfy rooms. Room service was efficient.

There was a sloping issue in the bathroom which flooded the floor after a shower. Staff did offer to change the rooms but it was too much of a hassle for us. Apparently it does not happen in every room so others might not have this issue.

The staff was very helpful, friendly and prompt. Rooms were good, but one room has a few minor issues. Specifically suitable for vegetarians as the restaurant is pure veg. Food was also pretty good. Overall a good experience.

room fecilities were okay ..room was neat and clean

no tv channel..informed at office..one person came. no further updation..problem not solved..bathroom has no proper slope for water drain out

Clean rooms, good location and good staff. Would definitely recommend.

Clean rooms, courteous staff

Breakfast was limited

This is a brand new hotel in an excellent location. It is immaculately clean and the staff are super efficient and polite. The in house restaurant The Rice Boat vegetarian is fantastic and unbelievably great value for money. Would not hesitate to stay here again!

I booked a room here last minute and I was very lucky I found a room. It is a brand new hotel. The staff was very helpful and friendly. Anything I needed was accommodated. The room was clean and spacious. The bed so comfortable and all amenities in the room were provided.

The hotel has a restaurant next door. I bit disappointed they did not serve any international breakfast a la carte.

Stayed at the hotel for one night before going in an overnight houseboat trip. Hotel was clean and very good value for money.

There wasn’t a great deal around but as we only stayed for 1 night it didn’t really matter. We had a lovely meal at bayroute bistro.

Extremely pleasant and supportive staff. Very good restaurant food. Location is really prime.

Could've had better room service options for staying customers.

Mostly all aspects good. Good exclusively vegeterian restaurant for south food tho north indian fare average.

They need to replace non working switch and bed lamps. No mat in room especially when its a city with a beach and sand ingestion possible. A bucket and mug in bathroom useful when no no flexi pipe shower provided.

The security guard treated well. Thanks for him

They dont know to fix the television. I called front office more than 4times. But didnt get rectified till next morning. While the check out time i just communicated the issue to front office. But they even dont want to listen... Terrible experience

Every thing was exceptional, right from the front desk until the house keeping!! I was given an early check in , thanks to GM Mr Sunny, who took care of each and every help being offered to us during our stay. the restaurant and its staff is worth appreciating. it’s a grand new hotel and everything things are spotless clean and maintained.

nothing particular

Good service

An excellent hotel. Super helpful staff and exceptional restaurant. Highly recommend.

I liked everything. No negative issues at all