Reef Gardens Motel

Room was great size ,,great kitchen set up

No lamps ,,as was too bright to leave on main light ,,

Location

Cleaning staff entered our room at 8am to clean the room, they were extremely rude. They then banged on the door several times after we were out at the required time. Found this extremely unpleasant and was so unnecessary.

The motel was super clean and beds really comfy. Room 1 was really spacious and well looked after. Both owners were lovely, chatty and helpful! Would definitely stay again if in the area.

Location only

No toaster in room. Drain pipes very very smelly need bleach to clean. Spiders in the shower. Vent in bathroom too small and noisy and not clean. Towels very thin and didn't smell fresh. Washing up liquid a fraction of finished. The TV had lines running through so the stations couldn't be watched.

We were very impressed with the lovely, clean and well cared for motel. We were put into a disability friendly room due myself being disabled and the room was very well planned for anyone with a mobility disability.I cannot rate the Reef Gardens Motel high enough, the bed was very comfortable and the shower has great pressure.The owners were cheerful, friendly and helpful. We will be returning in the future.

after being stranded in town due to floods the owner was very friendly and had one room leftroom was very clean and large

I did think it was over priced

Beds were comfortable.

Road noise. Advertised as having a mini bar but didn’t. Overpriced for what you get. Extra charge if you don’t wash you coffee mugs.

Location good, clean and comfortable. They could fit car and trailer in onsite.

A bit small

Bed was comfortable, check in was informative and seamless, amenities were clean

Floor was a little dirty underfoot, but not complaining!

Very helpful staff and clean my room the next day for my next night to come back after work

Easy to find on the highway. Beautiful new bathroom with rainfall shower. Clean modern linen. Basic well stocked kitchenette. Undercover parking. Really appreciated being able to book last minute.

Could not connect to the wifi but phones still had reception. A little bit cool without blankets for the beds. No washing up liquid so used a bar of soap. Probably could have resolved all of these if we asked but were so tired from a long drive.

Rooms were neat and tidy.

It was freezing cold all night. There was one blanket but no heating available. It was also quite noisy with traffic being on the main road.

Large sized room.Bed was comfortable.Fridge size was adequate.

Distinct lake of furniture in a large room, no table, 2 basic chairs, one bedside stand, no bedside lights (all lights or nothing). Nothing to put the suit case on. Staff were a little bit off, made it obvious the room was theirs and we were sharing it with them. Insisted they must come in and clean on the day in between. ,We notified them about a faulty power point and rotten milk smell in Fridge. Got told there was no smell and that it was cleaned everyday. Came back from some time out to find all the power points unplugged and leads moved, so clearly someone had been in testing and hadn't put it back as we had it. Set up towels in bathroom only to find they were missing and new ones were put out in the room, thanks but we just wanted to come back to the room we had setup for our base for 2 days. We set up the room for our stay to have it changed back to how the staff wanted it. Didn't feel like our security or comfort mattered.

Excellent, caring staff who were kindly able to change our booking to accommodate a sudden change to our travel plans due to family circumstances. Comfortable, spacious rooms that were clean and tidy.

Very poor.

No facilities for breakfast or any meal, towels very shabby (torn) sheets piled and washing fluff on them, I would not recommend. Over priced at $200.00.

Clean, modern rooms, great value in the price range compared to similar priced motels

extremely rude properly manager / owner

we were charged twice for the 2 night stay, when we call the properly the owner was very rude and just hang up on us. Booking,com also didn't help at all, they throw the problem around. we spend a week contact Booking.com. the property manager etc, and finally need to call the bank, the owner refunded our money but did it for 2 transitions ( we have to ask for the second one), never heard an apologies. definitely won't go again.

It's a lot cheaper than other options in Airlie Beach. The room has a small kitchen, which was pretty handy. Good air conditioning.

It's a bit far from Airlie Beach (20 min by car).

Clean comfortable

Room to hot, air in not working properly

Clean and well maintained

Location has no transport…hard to get cabs