4 Star Hotel
Cumberland Court Motel
Cnr Omahu & Maraekakaho Road, New Zealand, Hastings, New Zealand View Map
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About
Set on the east coast of New Zealand's north island, Cumberland Court Motel offers spacious luxury suites just 0.6 mi from Hastings. Each suite offers a spa bath and a fully equipped kitchenette. Guests at Motel Cumberland Court have free use of a local fitness center and lap pool. Facilities include free on-site car parking and a guest laundry. All rooms include a flat-screen TV with satellite channels, ironing facilities and private bathroom. There is also a work desk with Wi-Fi access in every room. Continental and cooked breakfasts are available each morning. Napier city center and Hawke's Bay Airport are a 20-minute drive from Cumberland Court Motel. The Splash Planet water theme park is only 10 minutes’ drive away.
404 Reviews
- Cleanliness
- 8.7
- Staff
- 8.7
- Location
- 8.7
What Guests Say
- “Very comfortable and clean, staff were so accommodating and friendly. We are staying again in a few months.”
- “We loved the space, the bath, the beds were comfortable. The service at the front desk was amazing as always. We love booking here. We…”
Top Amenities
- Free Internet Access
- Free Parking
- Spa
- Accessible Rooms / Facilities
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Studio
- Accessible bath/shower
- Air conditioning
- Alarm clock
- Bath or Shower
1/4Deluxe Studio
- Air conditioning
- Alarm clock
- Bath or Shower
- Body soap
1/4Family Apartment
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4One-Bedroom Apartment
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
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What Guests Loved
Based on 404 reviews
Pros +
- Very comfortable and clean, staff were so accommodating and friendly. We are staying again in a few months.
- We loved the space, the bath, the beds were comfortable. The service at the front desk was amazing as always. We love booking here. We always enjoy our stay here.Thank you so much
- Spacious, staff were lovely.
Cons -
- The park is bit tight squeezed
- Parts of it a little dated but still very comfortable.
- The noise from fire station and traffic. The ants in the kitchen and the fittings were loose eg ( taps, door handles and locks)
Very comfortable and clean, staff were so accommodating and friendly. We are staying again in a few months.
We loved the space, the bath, the beds were comfortable. The service at the front desk was amazing as always. We love booking here. We always enjoy our stay here.Thank you so much
The park is bit tight squeezed
Spacious, staff were lovely.
Parts of it a little dated but still very comfortable.
Size of the rooms
The noise from fire station and traffic. The ants in the kitchen and the fittings were loose eg ( taps, door handles and locks)
Loved this location. Check in was easy and staff was pleasant. We had a big group but got 5 rooms close together but loved it
Were ant issues in the bathroom but not big enough for me to complain
Good sized rooms and easy access to town. Gym access was a bonus - something we hadn't been aware of prior to booking.
Spa bath was amazing and clean, location great
Could hear guests in room above all night and early morning. Hair dryer handle broken- electrical hazard from exposed cable
spa in the room1
had to request for towels again and again and the staff there was a bit slow. this can be better
Really comfortable beds. Tea was replenished each morning but we had to buy our own milk I thought motels used to give little bottles... nice to have many channels available on the TV.
There was a lot of road noise and noise from other guests. It was 10 pm and there were people and kids yelling etc some kind of management would be good in this area just to remind guests of common courtesy. I had two kids asleep and had to keep opening the door to see what the hell was going on outside. The walls are very thin.
Lovely Staff, nice place to rest, meet all requirements.
We had unpleasant people in the room next t door, very disrespectful and loud
Central to city, easy to locate
Car parks were tight for bigger 4x4
Nothing!!! absolute disappointed.
The room was not clean it had dust, toilet was dirty, laundry was not acceptable, towels had black stains on them and there was a very bad smell in the room which was so unpleasant. when I went to the manager and explained that the smell was very bad he came and sprayed some air freshener and said that he can't smell anything lied to my face again at this point I asked him "are you serious" such poor service I was very disappointed. Every time there was an issue he tried to divert the subject. At least he provided us with 9 month expired wheetbix and milk bottle with no use by date. bedroom TV wasn't working and he was so adamant that it was. On the website it was mentioned free WIFI but he didn't gave us any password for it. I understand that the hotel was fully booked at-least that's what he told me but it was very noisy so I asked him if there was any noise control time in place he just looked at me like I was asking something very strange. The room that I have booked/viewed online was given to someone else and the staff tried to tell me that it was what I have booked which was an absolute lie.
Extremely super large room. Quiet and awesome spa bath, and facilities. Lovely helpful owner. A place a highly recommend.
-
I liked my stay at Cumberland and also my son loved it, the service was awesome and the place itself clean and tidy, looking forward to come back again.
I liked how clean and comfortable my stay was. The beds were super comfee.
I did travel with 8 family members and we booked 3 rooms and we had a family game night in 1 of the rooms and we got a noice complaint from someone staying near by the room we were in, so that was the only down side of our stay at cumberland. I feel like if we did book 3 rooms we should have received all 3 rooms next to each other and I did request that as well so we wouldn't disturb others staying there.
We had been having a horrific camping experience in a tropical cyclone, broken tent, gazebo, everything wet and we had a 5 year old with us too...so approaching the Cumberland Coirt Motel was such a relief! We had a ute and trailer, and the motel manager moved his own personal car to help accomodate us. We couldn't appreciate the stay enough.Thank you!
Beds were very comfy.
The spa bath in our room didnt work, when we told staff even showed them, there was no apology or would you like a credit or some money back, keep saying must be a technical difficulty, when its a bath. When you would go to reception no one there had to call a number. Chose the room with a spa bath especially to enjoy a soak.
Close proximity.helpful staff
Wifi was a big issue.The staff tried his best to sort it out but it didnt work
Spacious rooms, well appointed.
Traffic noise is very intrusive and the internet connection was hopelessly unreliable.
Tired old motel in a...
Tired rooms. Very very very bad location for road house.
Amenities & Policies
Amenities
Fitness & Spa
- Spa
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests planning to arrive outside regular front desk hours are requested to inform the hotel in advance. Contact details can be found in the booking confirmation.
Location
Cnr Omahu & Maraekakaho Road, New Zealand, Hastings
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