3 Star Hotel

Ace High Motor Inn

399 Kennedy Road, Napier, New Zealand View Map

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Ace High Motor Inn

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About

Featuring an outdoor pool, a hot tub and a barbecue area, Ace High Motor Inn is just 5 minutes’ drive from Napier Aquatic Center. Free Wi-Fi and a kitchenette or kitchen are standard in all rooms. Ace High Motor Inn Napier is 8 minutes’ drive from Napier Train Station and the beautiful Hawke's Bay. Hawke's Bay Airport and Hawke’s Bay Museum are each a 10-minute drive away. All apartments include a microwave, refrigerator and tea and coffee maker. Each bright and airy room features wall art, heating and satellite TV. Guests can enjoy a casual meal in the barbecue area. The property also offers a children’s playground, a tour desk and a guest laundry. Free parking is available on site.

136 Reviews

8.0Very Good
Cleanliness
8.6
Staff
8.9
Location
8.5

What Guests Say

  • “It was great. Had two adults a baby and dog and was great for all of us”
  • “There was a bad smell.of urine on one of the single beds”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Hot tub/Whirlpool
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Studio1/4

Studio

1 Double, 1 Sofabed

  • Alarm clock
  • Bath or Shower
  • Carpeting
  • Coffee/tea machine
Two-Bedroom Apartment1/4

Two-Bedroom Apartment

4 Single, 1 Queen

  • Alarm clock
  • Bath or Shower
  • Carpeting
  • Dining table
One-Bedroom Apartment1/4

One-Bedroom Apartment

2 Single, 1 Queen

  • Alarm clock
  • Bath or Shower
  • Carpeting
  • Dining table

Room Details and Photos

Room Amenities

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    What Guests Loved

    8
    Very Good

    Based on 136 reviews

    Location

    8.5

    Cleanliness

    8.6

    Staff

    8.9

    Overall Quality

    8.1

    Pros +

    • It was great. Had two adults a baby and dog and was great for all of us
    • There was a bad smell.of urine on one of the single beds
    • The place was clean, just a little tired.Close to conference venue, so suited our needs for the weekend stay.The pool was very relaxing after a hot day.

    Cons -

    • The location was a bit out of the way for anything no dairies or supermarket close by
    • Their website states breakfast available, but this is no longer the case.They did offer to organize breakfast, but I'd already decided to make a supermarket run.They did offer the use of their company vehicle for our supermarket run, but we declined.The drapes let all the security lighting in, so it was difficult to sleep.
    • Coffee plunger was broken but fixed it. In general old but still super clean
    Business Traveler (12)Solo Traveler (11)Traveling as Couple (22)Family with Young Children (83)Family with Teens (1)Senior Traveler (5)Group Traveler (17)Total (149)
    10JasminePosted on: 4-22-2025

    It was great. Had two adults a baby and dog and was great for all of us

    The location was a bit out of the way for anything no dairies or supermarket close by

    5MaudePosted on: 4-22-2025

    There was a bad smell.of urine on one of the single beds

    6VickiPosted on: 4-6-2025

    The place was clean, just a little tired.Close to conference venue, so suited our needs for the weekend stay.The pool was very relaxing after a hot day.

    Their website states breakfast available, but this is no longer the case.They did offer to organize breakfast, but I'd already decided to make a supermarket run.They did offer the use of their company vehicle for our supermarket run, but we declined.The drapes let all the security lighting in, so it was difficult to sleep.

    10DonPosted on: 3-28-2025

    Just an excellent well maintained property. Nothing fancy but everything you need with a friendly helpful staff.

    8CamPosted on: 2-23-2025

    Allowed pets, staff we awesomeAnd friendly

    Coffee plunger was broken but fixed it. In general old but still super clean

    8JohnsonPosted on: 2-17-2025

    Nice stay, good bed quiet handy to town

    8AnamariaPosted on: 2-16-2025

    Location

    Just one thing the shower, it was so slippery dangerous actually I brought a plastic mat to go inside the shower to stop from slipping or falling over.Cluttered parking especially backing out of the Motel.

    7FentonPosted on: 2-13-2025

    Parking. Large room. Gentleman behind counter was friendly

    Grounds abit scruffy, some abandoned looking vehicles lying around. Motel is dated as are the facilities We felt it was a little overpriced

    10HayleePosted on: 1-30-2025

    Loved the set up and having a TV in our room.The pool was wonderful and the kids enjoyed it.

    Nothing reallyIt was perfect for our family of 6

    9MiriamaPosted on: 1-29-2025

    It was clean,quiet and good parking. Friendly staff. Very comfortable beds.

    Bathroom could do with an upgrade and there was no armchair.

    7DickPosted on: 1-20-2025

    Location on way into Napier easy to find.

    Pool needed clean.A lot of old vehicles parked up,grounds need a lot of work, weeding etc.

    6HelenPosted on: 1-12-2025

    Convenient and clean.

    Ran out of hot water. One mattress was poor. Kitchen area was good. Not really good accessibility for a wheel chair or walker .

    10JanetPosted on: 1-10-2025

    Very clean and tidy with comfortable beds. Water pressure in the shower was fantastic. The kitchen was supplied with everything you needed to cook with. Enjoyed the swimming pool. The motor inn is in a great location just a short drive to the city centre. Would recommend.

    Nothing I didn't like.

    4NatashaPosted on: 1-6-2025

    Room was spacious, new appliances, clean, all amenities provided...but overall? - not a motel I would visit again. I paid $207 but only worth $180 for the 1 bedroom apartment I purchased.

    The photos of this accommodation aren't current. The premises is scruffy, untidy and run down. The spa pool was not clean/sanitary and the outdoor furniture old, rusty. From the outside the motel looked like it needed some maintenance. The reception smelled like urine and the owner's presentation was as scruffy and unkept as his motel. Owner was pleasant but first impressions left me second guessing whether or not I should stay. The female at reception who phoned my room was not very friendly. The shower pressure was way too high, my kids couldn't use the shower because the pressure hurt against their skin and the fridge was so old it didn't keep anything cold. The air con did not blow cold air, it seemed to be stuck on heat (I have the same air con at home so know the settings). The motel was a disappointment.

    10CzPosted on: 1-3-2025

    It has been such a breeze with Ace High Motor Inn. Booking was easiest, getting ok for my dogs easy as. The owner's welcoming approach made this a great stay - a genuine Kiwi warmth. Super helpful made sure we were aware of the back area dog exercise place. Place is a little old but it was clean, good shower pressure, bed comfy, has got all the extra things we needed. Place was quiet and we had a good night's sleep

    9MelissaPosted on: 12-23-2024

    Friendly and helpful owners. Super comfy beds and spotless room. In a quiet location. Pets allowed

    Parking is really tight for larger cars. Pool needed cleaning and the complex entry and carpark needs a clean up and a clear out.

    9DebbiePosted on: 12-8-2024

    The place was clean and tidy. Beds were great. And they send back clothes that were left behind. Thankyou

    6AmyPosted on: 11-24-2024

    Staff member Frank was awesome and we would go back just because of him. Frank was so lovely to us the whole time.

    The bed sheet had blood spots on it, the lino in the bathroom was lifting, the bin was broken, the pull out couch bed was dirty.

    10NathanPosted on: 10-28-2024

    Excellent location, friendly staff, and great value for money

    9DawnPosted on: 10-28-2024

    Frank was very helpful. Pool was very nice too.Beds very comfortable.

    A little road noise but ok.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Outdoor pool

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are allowed upon request. It is free of charge.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests planning to arrive outside regular front desk hours are requested to inform the hotel in advance. Contact details can be found in the booking confirmation.

    Location

    Ace High Motor Inn

    399 Kennedy Road, Napier

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