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About
A peaceful escape, with alpacas at your doorstep. Set on 4 acres of open gardens, Hideaway of Rotorua offers modern, self-contained accommodations in a quiet natural setting — just 6 minutes’ drive from Rotorua’s city center. Many of our units are newly built or recently renovated, with full kitchens, air conditioning, Smart TVs, and private decks that open onto green space. From studios to family-friendly units — with some larger options available — each space is designed to feel relaxed, private, and easy to settle into. Guests often tell us they love the open lawns, the quiet atmosphere, and the unexpected joy of watching alpacas graze just outside their window. We have four friendly alpacas (they’re a family!) and one cheeky sheep on-site — and if you’d like to feed them, pellets are available at reception. There’s also a large on-site play area with a trampoline, swings, a slide, and a sandpit — great for younger guests, while still leaving plenty of quiet corners for everyone else to enjoy. Facilities include: • Alpacas on-site • Full kitchens • Smart TVs + free Wi-Fi • Free parking — step straight from your car to your unit door • Air conditioning • Studios, family options & 2-bedroom units We’re just 1–3 minutes from many of Rotorua’s top attractions — including Skyline, Mitai Māori Village, Agrodome, Canopy Tours, Wingspan, 3D Trick Art Gallery, ZORB Rotorua, Adventure Playground, Velocity Valley Adrenaline Park, and aMAZEme. Whether you're traveling solo, as a couple, with friends or family, Hideaway of Rotorua offers space to unwind — close to everything, but calm enough to feel like a retreat.
1,167 Reviews
- Cleanliness
- 9.0
- Staff
- 8.9
- Location
- 8.7
What Guests Say
- “Feeding alpacas unique, great location”
- “The location is great. Just 10 minutes from Rotorua town. The alpacas, sheep, rabbits and playground were a huge hit with our kids. The…”
Top Amenities
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Family Room - 5 Adults, Non-Smoking
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/4Deluxe King Studio
- Accessible bath/shower
- Accessible toilet
- Air conditioning
- Audible alarm
1/42 Bedroom Apartment with Sit-Out and Balcony
- Air conditioning
- Balcony
- Bath or Shower
- Blackout curtains
1/4One-Bedroom Apartment
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/4Large Two-Bedroom Apartment
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/4Triple Room with Garden View
- Accessible bath/shower
- Accessible toilet
- Air conditioning
- Balcony
1/4Standard Two-Bedroom Apartment
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/4Two-Bedroom Deluxe Apartment with Garden View
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/4Family Room
- Air conditioning
- Baby Cot
- Balcony
- Barbecue
1/4Classic Two-Bedroom Apartment
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/4Studio with Terrace
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/4Deluxe Family Room
- Air conditioning
- Baby Cot
- Balcony
- Barbecue
1/4Deluxe Triple Studio
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/4Deluxe Accessible King Room
- Accessible bath/shower
- Accessible room
- Accessible toilet
- Air conditioning
1/42 Bedroom Apartment with Garden View & Balcony
- Air conditioning
- Balcony
- Bath or Shower
- Blackout curtains
1/4Deluxe Family Room with Spa Bath
- Air conditioning
- Balcony
- Barbecue
- Bath or Shower
1/42 Bedroom Apartment AC
- Air conditioning
- Balcony
- Bath or Shower
- Blackout curtains
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What Guests Loved
Based on 1,167 reviews
Pros +
- Lovation
- Feeding alpacas unique, great location
- The location is great. Just 10 minutes from Rotorua town. The alpacas, sheep, rabbits and playground were a huge hit with our kids. The room was specious, clean and comfortable. The bathroom was large and the shower was great.
Cons -
- Smelled heavy of bleach
- Accessing bathroom through bedroom
- The kitchen can be a little more equipped, like having a bowl for salad.
Lovation
Smelled heavy of bleach
Feeding alpacas unique, great location
Accessing bathroom through bedroom
The location is great. Just 10 minutes from Rotorua town. The alpacas, sheep, rabbits and playground were a huge hit with our kids. The room was specious, clean and comfortable. The bathroom was large and the shower was great.
The kitchen can be a little more equipped, like having a bowl for salad.
We liked the location, the bed, and the facilities
The room size The animals at the property
HORRIBLE access from the busy road.To far from the main points to visit
Nice large open areas
For price no pool spa etc
There are a few alpacas and sheep outside the room, and we were provided with complimentary food to feed and interact with them!Besides that, the room was also spacious and the facilities were good. The staff was friendly and the check-in process was smooth.
Location is not exactly at Rotorua center. We had a rental car so it didn't bother us much
Alpacas, ship , playground, easy car access, comfortable quite bedrooms
Room service just took out the garbage but didn’t actually clean anything.
Easy fast check in with an upgrade to a beautiful room
There was construction going on and it wasn’t aesthetically pleasing but no loud noises
Comfy and clean! Staff responded to questions rapidly. Feeding the alpacas was lovely. Also there was a sheep that loved side scratches.
It was raining when we arrived so when we pulled in my first thought was yikes what did we book? Well we booked a really awesome place is what we booked. Everything was wonderful and we even got to feed the alpacas.
Liked the rooms - new, clean. Great location; nice and quiet.
Very clean, comfortable, and we got to feed the alpacas.
Nothing!
Nice, quiet, family-friendly place to relax.
We stayed in a self contained studio.If your looking for a place that isn't within walking distance to town this is it. We attended a sports tournament and it helped that it was away from town so we weren't tempted to easily walkabout when we needed to rest up for games. But it was only a 3-5 min drive to the nearest supermarket or fast food joints. The Management is super friendly. Entertainment wise they don't have Sky or Netflix installed but do have Chromecast. Overall very clean and a very comfortable stay.
One of our fave in our hotel during our NZ trip. We got new renovated room. And we love it! Kids were entertainted with the alpacas in the morning ?. So cute! Also their happy with the bath tub. Hotel also have basic thing that we need, kitchen, room, bathroom. Location is a lil bit outside from the centre, but reachable within 10 mins with car. Groceries also close to the hotel.
Room clean and nice aspect overlooking farm park. Shower and water pressure great Staff were great and gave me a room upgrade Close to supermarket, shops, and visitor attractions, however on a very busy road in and out of Rotorua
I had to take power card with me as its door key, I went to visit sick relative , got back to room in 5 degrees and it was cold, had air con but it didn't kick in straight away and there was no electric blanket on bed with crisp white sheets, -2 over night... you really need an electric blanket.
Beautiful clean place to stay with friendly helpful service. Great kids playground and petting zoo.
The location is amazing, near zorb and the luge The service at the counter was friendly and I formative, very helpful guy.Loved we could park right outside the door of our room.The animals onsite and playground looks fab for kids.The room was exceptionally clean, lots of towels and soap etc.The value was really good for the package, couldn't fault anything.
Their new appartments are just wonderful. Modern, comfortable, stylish and have everything you need. Peaceful and away from the road. We arrived very late and their check in was seamless. Their showers are incredible and beds very comfortable. We really enjoyed our stay. Thank you.
The older units are ok but the first few (1, 2 and 3) are just too close to the roads if you're a light sleeper. The new units towards the back with their own patio are wonderful. We were upgraded and really thankful as we got a fantastic sleep thanks to the kind owner.
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that there is a 4% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
436 Ngongotaha Road, Rotorua
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