OUYEN MOTEL

Not much at all. Very unfriendly & unwelcoming.

No receptionist available. Under new management & run from the service station next door. TV could not get the local channels. Manager had a look and walked off without fixing the problem & without a word. Wouldn't recommend the place.

It was as described on the website

No staff on site.

Close to work

Very dirty room and shower plug blocked

Appalling would never recommend

Old dirty furniture in the roomDraws came off hingesCigarette butts in. DoorwayFrom the front looks dirty and uncared forTotally overpriced at $150 pn when it said budget roomsOut of townDid not see anyone in the officeBroken windows in the office with papers and rubbish left lying around.Disposable cups and cutlery

Very comfortable rooms and beds, Lovely bathrooms

Cleaning

Cheap price

No internet, no staff to enquire, no ashower soaps etc

Room appeared to have been recently renovated.Quality furnishings

Refrigerator had no freezer compartment.

Noise next to truck servoKettle putrid unable to usePaper cups supplied

The location was central and the bed was comfortable.

No one to greet us at reception so we had to ring to book in and we didn't see any staff at all.

Comfortable, clean room for an overnight stay.

No toaster & proper plates/cutlery would be good. Also two bedside reading lights.

Comfortable bed

Bugs and Insects in bathroom, no ventilation , poor drainage. Some lights didn’t work, fridge noisy overnight, compressor on and off continuously. No coffee cups and glassware etc. Drawers full of tv installation packaging.

Location. Great stop over for a long day driving. Situated Next to Pie Face servo, which means you can grab a bite afterhours. Lovely walk around town to quietly site see at Dusk.

Front / side entrance brick fence of Motel, looks like it has been crashed into.

size of room and easy access

water spilled out of the shower base while in use causing water to be over bathroom flooronly two paper cups so if used the night before no cups for coffeesweet biscuit supplied was all crumbled like it had been there for some timeno tissue box in roomno doona on bed - extra blanket in cupboard but not that thick

Location

The room was not clean.There wasn't even a coffee cup in the room.Bed was hard.Hand basin took ages to drain.It looks like there was splashed paint on the floor??

Very clean. Bathroom recently tiled. Central location.

Communication prior to arrival. I tried to communicate several times through the booking.com app to check that my expected arrival time was okay but did not get a response. Then called the phone number and got through to a voice mail and again left a message with my contact number but no response. Eventually on the afternoon that we were driving to the location we were able to speak to someone who then confirmed that it was okay to arrive at the time we were planning.

No one at reception. Had tp ring a number then got abused on phone, told no booking despite it already paid for, Then they tried to claim spelling wrong or something stupid. Down hill from there.Bed was okay. Shower dripping all night. No curtain on blind on window to north. Not cheap. Paper cups.

Most things

Staff were very accommodating with out late arrival time to check in

Nothing I didn't like. Didn't have all fixtures like towel rails, but was clean and comfortable.

room & bathroom were very clean & also it has been updated /renovated recently parking space at the front of the room is excellent

Clean, and provided basic ammenities

Air conditioner didn’t work, was on all night but didn’t cool the room, (set on cool, high fan and 16C)Shower drain is blocked and filled up with water while having a shower Only one pillow per person, and they were hard as rocksNobody at reception to greet you, and go to for any problems

Location was adequate

No toasterNo crockery or cutleryThe surrounds were dirty & unsightlyRooms were untidy