Hotel IMPERIA

Excellent location, very walkable area. Perfect service at the cocktail bar and the front desk. Clean and comfortable room.

The hotel is in an excellent location, and the fact that it provides parking is a huge advantage for anyone arriving in Varna by car.We were warmly welcomed by the receptionist, Boris, who was very kind and helpful. We even had a pleasant chat about Bulgaria. Later, he also served us at the bar in the courtyard, where he was exceptionally polite and professional.As for the hotel itself, it combines a somewhat pretentious style with Roman-inspired elements. The floors, in particular, are decorated with numerous Roman-style pictures and small sculptures. The room was clean, perhaps a bit small but it wasn't a problem since we only stayed one day.

First of all, I like the sheer luxury of the place. Love the Roman theme. Rooms are always clean and always that little extra something: the little bonbon on the fresh towels, the box of bathroom kit items, the STACKED minibar. Breakfast has a lot of options and is really good value. They have a nice terrace with a fountain and cafe concert music playing. Location is very central and you can easily explore the rest of the city center from there.

Maybe have some hangers for shirts in the closet. Other than that, nothing else is negative.

Staff were just amazing. Front door solved all our problems immediately. We had a car accident and they fixed our plate and asked for nothing in exchange. We find it exceptional because our problem was not even related to our stay. They really care and value their guests!

Very kind staff, they gave me a complimentary drink and a birthday treat. Free parking was a bonus.

Standard room was small

The staff were all cheerful and friendly including the cleaning ladies. I personally would like to thank Boris who was a brilliant and enthusiastic ambassador for the Hotel. Knowledgeable warm friendly and an excellent communicator. I very much enjoyed my conversations with him when partaking of a Zagorka Beer in the evening. The car park was brilliant as parking in Varna with its Blue Zone is a pain. The Hotel is perfectly situated close to Beach, Station, Opera Roman Baths as well shops Restaurants and all you are likely to need clise by within walking distance. Hotel was kept perfectly clean throughout and daily room servicing was excellent, thank you. The decor furnishings and ambience was very nice and the Hotel looked great illuminated at night. Breakfast was taken daily and was always fresh and cooked ready for my required time. I had the English Breakfast but another 3 options are available. Having stayed in many Bulgarian Hotels in the 21 years that I have owned properties in the Country thus is as good as they come, mainly helped by the enthusiastic and warm approach if the staff, Boris Danni and my apologies but the remaining reception make member whose name I did not know. As other guests have commented a nice touch was the welcome gateux , fruit and snacks. Much appreciated. Very happy with my stay and service provided abd would stay again 100%. Thank you all.

Occasionally non smoking policy in the Lounge reception area disregarded which serns normal in Bulgaria. This was mainly in late evening on just 2 occasions. The sound proofing is poor in room 1 when you can hear conversations and arguments hopefully from fellow guests who were in the reception bar area. Being tiled floors as guests moved the seating the noise from.this was very noticeable and not funny after midnight. Mini Bar prices were expensive hence I never used and a real bonus would have been tea or coffee making facilities it even a kettle in the room.

+very kind personnel+ easy to find and central located (a few minutes walk)+ private parking included (but be aware that it's on a street on which access is not allowed according to the traffic signs - don't know if Police is enforcing anything in that area)+ very cosy, warm and the bed was amazingly good

- there was a bad smell in the bathroom which was there for the whole stay, despite the vent- the room was a bit small

Passable

Our hotel room was on the ground floor, and our room door was just a cheap composite internal door that let a lot of unwanted light and sound into our room, we heard everything from reception and the breakfast room.

Very clean, uniquely decorated hotel in central Varna location with friendly helpful staff

Helpful and accommodating staff, comfortable bed, good location. Free parking was available, Water provided. TV had multiple channels, some in English.

My window opened onto a courtyard where amplified music and talking were difficult to ignore. No breakfast option was available.

Room was very small, the bathroom even smaller. No room for a shower stall, you shower over the toilet. And yet, everything is clean and the bed comfortable. Once you master the winding streets, the hotel is well located near the train station and the pedestrian mall. Nice Breakfast

The decor is over the top OTP. A chandelier in the bedroom is nice but the ceiling is low and the room tiny. There are way too many Louis XVI chairs in the lobby. One cannot sit down without climbing over furniture. Picture a used furniture store before they open in the morning and put half outside on the sidewalk.

Great location ( 25 minute drive from airport roughly) Really friendly staff who are always happy to help Very cleanThe most comfiest bed I have ever slept in Looks just like the images

Walls are a bit thin so can get a little noisy but manageable :)

Very unique modern hotel with friendly staff and a great bar

It looks like in the photo

The smell from the bathroom, due to small space is not recommend for tall people and I feel this is the same reason for not having a proper shower. This applies only for room 9.

Dirty Red carpets in the room , room is small and have a corner window but it can’t open ! because of the next building under construction. So windows cover with dust, If you don’t use air conditions you can breathe in the room .Also open area covered with green carpet with dirt. Shower leaking for this reason bathroom floor always wet ……..

Location

Fantastic, spotlessly clean, friendly staff, lovely rooms.

It was just a great place! Boris, Lyman and Danny were amazing hosts!!!!

Location (very central), parking spot, personnel

The room was a bit small, but for the rest it was perfect

I liked their taste for beauty and the attention to details and cleaning. It feels like you're in a story, in an imperial one, but with modern conditions, of course. I think that the Roman Emperor himself would find this hotel very agreeable.Also I appreciate the lady from reception who tried her best to break the language barrier to speak with me because she didn't know English. Everything was fine. The street near hotel is quiet. Being situated in the middle of the Old Center City, it was an occasion to view a lot of interesting buildings.

My second stay here and will come back.Staff was somehow even kinder than the previous time i stayed here, and one of the kindest ive met in any country actually. Room was very clean and also very well maintained every day.PS: for one person, the smaller rooms are also borderline ok in size, but as a couple definitely go for the larger ones, they are way more comfortable and with proper/full sized bathrooms

We had the luck of a construction site in progress, literally against our wall, but they were very loud only one morning.Two small thing that could be easily changed: - the mattress, even tho relatively comfortable, was strongly leaning from one side to the other when only one person lied on it- the towels, although very clean and daily changed, are fairly low quality and barely absorb anything