Takasagoya Ryokan

the quant atmosphere and great food

Location was few steps from the bus stop, and also close to the ski lifts. Great for guests who don’t have a car.

There were no bathrooms inside of the room, the onsen was tiny and looked dingy and gross, no dinner was served, initially I submitted a cancellation request within the time allotted by booking.com, however the request was denied by the staff at the ryokan. Therefore I elected not to cancel. However when I arrived they said they had cancelled my booking. It was very confusing.

Perfect family run Ryokan to stay at while skiing Zao. The tatami room was spacious and the amenities were very nice. The food provided was great too! So delicious! Highly recommended.

Excellent Host, very friendly and welcoming. Nice bath, cute room, and an amazing, beautiful town.

Was not used to futon beds, got a sore neck but it was okay

Very good experience to stay in the family owned traditional Ryokan with onsens. Great location and extremely delicious meals. We enjoyed the breakfast & dinner very much.

Share bathrooms. Not convenience and it's really crowned during peak hours.

A welcoming family run business that showed wonderful hospitality. The food was outstanding, and do yourself a favour and ensure you have booked for a dinner. It was the best food we ate in Zao by far. Great location in the centre of town, close to public onsens. Would happily come back again.

Nice room with Kotatsu and Tatami mats. Friendly staff, and close to the main street and natural hotspring. The hotel bath is not the onsen water, which is fine, because the onsen water is a bit acidic in this area. So I recommend showering first at the hotel, then enjoy the natural bath, then return to the hotel bath.

I wish I could have stayed longer but it was hard to find availability because it's so popular.

The hotel is equipped with everything you would want in a ski town (i.e., dry room, well-heated housing and cozy rooms). I had the best sleep in a long time after a day of snowboarding and a hot spring (bonus: the bath house is located only a few steps away). But the best of all, the hospitality of the the entire owner family was exceptional and made the stay so special. I felt so welcomed and at home, - reminded me of when I used to visit my grandparents as a child.

Absolutely none!

cozy and spacious,Traditional Japanese breakfast was delicious

Fuel burning smell from the stove at reception area came up to the room we stayed..

nice meal, friendly staff

better have private toilet and bath

I had the most amazing stay in this inn and will come back stay again. Dinner was delicious and location was perfect near bus terminal and short walk to lift 3 ropeway and lawson. location very centralised. the rm n inn was very clean, cozy and comfy. i had a good sleep here. staff were super friendly and sweet.

Warmest accommodations I’ve ever received. I loved every aspect of the place - sleeping, living, dining, showering, onsen, accessibility to the slopes. This is a beautiful place! The owners were very nice and they were very forgiving of our mistakes and helped out with our request.

Nothing. Everything was perfect

Excellent service and incredible food, they were very friendly and helpful.

Nothing, but if you're not prepared, there are no Western shower facilities. You have to use an onsen

We were welcomed by friendly staff upon check in. They only speak simple English but that’s not a big issue as we have translation apps nowadays. 4 of us stayed 2 rooms, and the room were big, biggest we can get during our trip in Japan. As this is a local operated ryokan, the rooms are not identical. They served dinner and breakfast and it’s really good. You get to eat Yamagata beef and sashimi.

The downside is you have to carry your luggage up a very steep and narrow staircase. There is bathroom and toilet is outside and shared but I think this is expected in most of the local ryokan. At least one of our room has a basin, that’s more convenient.

This Ryokan is family-owned and everybody is super friendly! We arrived one hour before checkin time and it was pouring outside, so they already let us into the room! We really appreciate this and it gave us the opportunity to warm up a bit before we explored the Onsen in town. Dinner was amazing too!

Nothing really! The bathroom (no onsen) at the Ryokan is quite old and it was cold in the changing room. I think some people might mind it, but it was ok for us. :)

Thank you for providing such an amazing stay in Zao Onsen!The food was so good, lots of local specialties with amazing taste.The facilities are old, but very clean and I enjoyed the traditional Japanese room a lot.Everywhere was warm, even though I arrived perfectly with the first winter weather.

The ryokan is located at the center of the town, next to some great restaurants, not far from the bus station and the rooms were cozy

The room size, staff service and food was spectacular. It was as competitive as the service I experienced in Kamikochi.

Though people use to go to the onsen outside the inn, the shower room could be in better condition.

- The staff are very nice.- It has its own public bath.- ⁠the style is lake a Japanese home with tatami mats and a kotatsu, you have a sink in your room and a heater.- ⁠it’s easy to get to it from the bus statio.

The pillow was hard and thin and it was the type that you can only use if you sleep on your back, if you sleep on your side or stomach it might hurt your neck.

Our package had included breakfast and dinner. The food is mostly in Japanese style and is super value for money and of course delicious.