Takamiya Hotel Rurikura Resort

Very friendly and helpful staff, warm and clean rooms, onsen in the building, rental and lift tickets, storage in the building. Coffee machine available at extra price in the lobby

if you suddenly decide for dinner - impossible. Only reservation. When and where - Nothing was said in advance about this

Well located for access to ski lifts. Very helpful and friendly staff who did everything they could to make us welcome.

Hotel is need of a refresh and is looking a bit rough around the edges.

It comes with variety of breakfast and some options of hot pot for dinner! Restaurant staffs were very nice :) the hotel has onsen so after ski/snowboarding, it was a perfect place to stay!

The hallway was a little cold.

Directly across from ski slopes for beginners and intermediate skiiers. Easy walk to ski hire, convenience store, onsens and restaurants.

No shuttle service to surrounding slopes.

So close to the chair lift, great room (clean, spacious), breakfast was nice, good onsen facilities

Breakfast is good,Dinner is good

Carpet is dirty

Was better than I expected. Room was clean, staff were nice, and location was right in front of ski lift - also was very close to a ski/snowboard rental store.The breakfast and dinner was delicious, we had something different for dinner everyday.

Only issue for me was that outside of your room, in the hallways, was quite cold.

We arrived early and they were able to provide us with name checkin and left luggage. We were then able to Ski that day! Bonus! Very easy! Great half board with the Japanese set dinner for one night and and shabu shabu next.

Onsen a bit small but still good.

The hospitality of the staff is the best, they are friendly and helpful. The location of the report is great , just opposite the ski resort

rooms are nice and cleanCoffee is good

The WiFi is not workingThe Chat system is not workingThe staff rejected my address and name details even though I am the one booking at booking.com. They insisted to have someone Japanese to be the main contact of the booking. This caused problem and confusion and I had to use the other person (japanese) name to be the primary contact. None of the staff speaks english and rather disappointing considering that it was booked in foreign website by foreignerIf you can't afford to hire someone who can speak English then why bother listing your property to be booked by foreigners?

The Suite is spacious and comfortable with a view of the Ski lifts. Dinners were delicious and we were attended to by friendly attentive staff.

Room was stuffy with heater on so we switched it off and opened the windows to ventilate.

Breakfast was not exceptional but okay. They provided a Japanese and Western option buffet, but a very limited choiceWe opted for the half board option. Dinners were very good with multiple small courses. We were able to select from a variety of options. Sunday night was the exception. It offered the Kaiseki option only

More choice

Staff are friendly and they can speak simple English. Breakfast and dinner are delicious. Room is big and provided the charge cables. Spa is good. Also, there is a big car park on the ground floor.

great locationgood sized roomshelpful stafffriendly restaurant staff

room was too hot

Amazing location and views. The gondola is just in front of the hotel. The pasen inside the hotel is also good.

The beds were not very confortable. I would have loved some good coffee in the morning with the breakfast. The staff could not speak y hay much English.

It was a few min walk from the ski resort and only a 10 min walk from the village. The suite was very comfortable.

The concrete building itself feels so cold you d think it should be more ideal in a warmer place like Thailand. I love modern buildings but the hotel should have a cosy feel in its facilities. It’s poorly decorated and outdated. You walk fast past the lobby to your room because you think it’s colder than outside. Lack of fabric, wood, carpets etc. I wouldn’t stay here again especially for the price we ve paid.

Helpful staff, clean, comfortable suite, location close to ski lift

dinner is super delicious. Great location near Zao ropeway

too cold at night

I would say the location is near the ropeway and they provide free shuttle to the bus terminal is a plus.

Not value for money with the room rate that they charged and it did not include dinner. I have to pay separately for dinner set. The hotel is very dated and some of the stuff are rusty and old furnishing. The carpet seem unclean and what offer in the room is really basic.

Very close to ropeway. Free shuttle from bus station. Onsen is also clean.