GHL Hotel Neiva

location,staff

room too small

Comfortable, excellent location and delicious breakfast

A bit expensive for what it is. I guess it is expensive because there arent many hotels like this Neiva.

Excellent location

Nice clean and security

Location, Cleanliness, Staff very professional and friendly.

No coffee machine

My wife and I went to the pool and when we returned to our room, we found a hotel employee in our room acting suspiciously. He claimed to be fixing the air conditioning, which was working perfectly well, and then left. We found that $100 had been taken from our room. When we complained, other hotel staff brought us the $100 claiming it was found at the swimming pool. This was impossible, as we didn’t take our wallets to the pool. The manager assured us that they were investigating but wouldn’t tell us if the employee had been sent to our room by management or had come without being instructed. We felt totally unsafe in the hotel after this incident.

The locationExcellent bedsAnd excellent facilities

Everything was nice

Loved the access to the town and mall and the Beer Station had amazing food, which is connected to the hotel as well. The entire property was spectacularly clean!! The staff so very welcoming - especially Daniel, thank you so much did so much to make our trip comfortable and enjoyable.

Small issues and all of which were addressed by staff immediately and nothing was left unresolved.

Location

Not my first time staying at GHL . Coincidence have gotten sick twice by going to the pool. Throats on fire head cold. Room service delayed, food cold , missing condiments , forgetting drinks. For the room attacked by mosquitoes for two nights in a row .

The best hotel to stay in Neiva. Staff is very attentive and helpful, from the hotel maid and doorman to the manager. Room are quiet and confortable. Air conditioning silente and effective. Restaurant have good options. I strongly recommend it!

It is easy to arrive from the airport and it is inside a shopping mall which is very convenient and the breakfast is delicious

I always chose this hotel, no complaints.

Great service! They accepted us on a short notice. Very organized, welcoming and responsive. Thank you!

Location, staff and clean. Breakfast was delicious

The pool is outside and not connected to the rooms.

The place is so clean, the staff is very nice and friendly. They help us with everything. I love the place and my family want to come back.

Very comfortable rooms, restaurants and facilities

Located in isolated location, not walkable, and noisy shopping mall with lot of traffic

Located in a nice zone, the food, the fast room service, the room, the breakfast, and all the staff.

Very good location, close to the airport. Staff was friendly and the bed was really comfortable.

Rooms are a bit noisy, you can hear the hallway from the room. For us it was no problem, when the AC is on you can hear the hallway less.

Very nice staff, good breakfast, excellent location next to the mall and close to the airport

All good and clean

The shower did not work well, hot/cold adjustment not possible ?

I would definitely recommend this hotel due to it's close proximity to the airport, mall, it's great staff and cleanliness. Limited parking if you have a car rental.

Ñ/A

Excellent clean and comfortable accommodations, the staff were all awesome, breakfast was fresh and delicious, location great in between 2 malls where you can find good restaurants and plenty of name brand shops, reasonably priced! I highly recommend this hotel which is only a few minutes from the airport!

Nothing to comment on, this hotel was simply a great place to stay at?