Niigata Park Hotel

The location was convenient, close to the station and easy to access.

The room was very small and not clean. The food was disappointing—even though it was a buffet, the portions were limited and not worth the price. Overall, the stay was uncomfortable and below expectations.

While older, it’s very clean, just some things were awkward. It was difficult to get organized. It could use some hooks or something to help. The mattress was old and had no support. So we rolled together. The toilet was very close to the wall in front, it was just difficult. And it worked out okay, and this was part my problem. My knees were having an issue and I had a difficult time getting in the tub because it was so deep and du knees weren’t bending well. I was worried I’d slip and fall, there were no hand grips. But I was very careful and it worked out. The breakfast had so many choices and was very good. We did appreciate our stay.

Sorry; I put it all together.

good location. comfortable

small rooms like most told im Japan

No good the reception is still reformed. Staff is not friendly.

Not allowed to use the phone call inside the room, I asking for iron they don’t have is very bad.

Room was ridiculously small. Claustrophobic. On walking on, one felt immediately oppressed by the lack of space. It wasn't a place to relax, it was oppressive and made one uncomfortable. Prior to entering the hotel I wasn't sure whether I would stay in the area long but the miserable, sad and depressive, confines of the room, had me wishing to head home at the earliest opportunity in the morning. It was not difficult to get up and out of the room by 4.30Am.It was a relief to get out of the room. For the price of 4500 yen it was terrible value for money.The worst hotel room I have ever stayed at in Japan. Not a room but a box to intimidate and oppress the occupant. A terrible way to conclude what had otherwise been a great holiday.

The room was claustrophobic in its design and dimensions.A miserable, sad and depressing experience.

The staff was helpful and friendly. The waitress even brought me a small heater for my feet when I complained about the cold (below 15 degrees Celsius!) breakfast room. The breakfast was good and food was refilled at the buffet until the end of the breakfast time.The hot bath at the second floor was well maintained and bog enough.

The building and the rooms are shabby and old. This is the worst hotel I have ever stayed at at this price level. The shower wasn’t working properly and the sink was leaking, water dropping onto the floor. The mattress was not only soft but almost elastic - in a way a bed isn’t meant to be! The room was announced with 0m2 - I thought it was a mistake but the room is so small, you couldn’t fit a suitcase into it beside the bed. The most shocking was the breakfast room temperature: way below 15 degrees Celsius and it was not freezing cold outside! I understand Corona was hard on the Hotel Industrie, but this hotel was already running low before Corona and is now hardly surviving as it seems. A hotel like this shouldn’t be welcoming costumers any more! At least not at a regular business hotel rate!

Bath in room Public use microwave

Nothing in particular

Location

Good location

No free breakfast

Location and facilities

Lack of ventilation in rooms

Quick check in Bath

Nothin in particular

Very good

Superb

Very good

Pleasant

Superb

Disappointing