Hilton Lanzhou City Center

Brand new hotel, very clean and modern. Service was very good.

Travellers should note that it is not actually in the “City Center” - it is a little way out but tourist sites can be easily accessed by taxi, about 20 mins away.

Unbelievable selection in breakfast buffet. Genuine Lanzhou noodle.Breadth taking view from 51st floor.

Room too hot. thermostat does not work. Only way to cool the room down is to turn the heating off and open the window. Room is 27C, outside is -7C. Massive thermal shock every time I enter and leave the hotel.

Everything was great. The room with view on the city, the service was great, people in the hotel speak English and the breakfast was incredible.

Great room, nice facility, helpful staff

Location , staff, comfort. Cleanliness

They advertise an all day restaurant but in reality it closes in the afternoon

The hotel is in a great location about 200 m from a Metro stop, 500m from Lanzhou University and the Airport bus. The staff are helpful and friendly. The breakfast was excellent with a great wide range of food to satisfy all tastes. The swimming pool facilities looked good although I didn't use these. The room was spacious and the bathroom well designed. It was also quiet. An issue with payment was quickly resolved. I'll stay in this hotel again.

The floor/room access was different and having to change elevators. In addition I collided with the desk hanging light a few times.

The lobby looks nice and there’s a luckin coffee next door.

The AC is awful. It’s either freezing cold or too hot. The bathroom is also freezing and even when you turn off the AC there’s a draft from somewhere.On 2 occasions the room service didn’t clean the room or didn’t give clean coffee cups/new complimentary water and other items. Very sloppy service. The fridge didn’t work, and the engineer swapped it for a new one after complaining. Why wasn’t this checked before?The room layout is very unusual and impractical. It’s as bad as it looks in the photos - not sure who thought this up or why.On leaving day, there was a power cut in the night and the aging electrics meant my room lights didn’t come on again. I used the emergency flash light to pack at 4am in the morning.

Breakfast was great as always, so was the location of the establishment. View was also good.

Bar staff didn't care to manage at all. People were blasting music and smoking in the lounge but even after asking staff to handle it they acted like they didn't see it at all. Very poor experience especially when not taken seriously.Room was too warm, the AC is not great in managing the temperature and was noisy.

I got a room upgrade, which was great.The hotel offered the best breakfast during my entire trip in China.

Everything was great. Just a word of caution for those who have fear of heights, the hotel reception is on floor#51 and the rooms are in the floors just below that. Breakfast is served on the top floor. I found it interesting though.

Good Location, Nice staff.

No A/C during cold weather and the room was hit.Sewege smell in toilet.

The location of the hotel near by all the markets

No one speaks English and difficult to understand describe what you need

The location is very nice near by our work and also very near to the markets.

no one speaks English, my AC was out of control and service for 2 days no one understands what and how to fix it.

The hotel was very clean and the staff were helpful.

GOOD LOCATION AND BREAKFAST OFFERS A RICH VARIETY.

New facility

The design of the flow is little bit weird, not smooth

Exceptional

Superb

Very good

Exceptional