Fier Life Center

We stayed one night as a family,.grand parents , parent , young adults.We had nice and big bedrooms. Everything was clean and comfortable. All the staff was kind and helpful. Everything was easy. We used the pool and spa after a long flight and we enjoyed the cafe/restaurant, it was filled with locale and food was good. Breakfast in the rooftop café was excellent. Thank you very much

I stayed at Fier Life with my son and sister with downsyndrome during our ski holiday in Erciyes. Unfortunately I had an accident and was taken to hospital. The staff of the hotel looked after my family attentively until I got back. As we were able to experience (as I couldn't leave the hotel for three days) the hotel has everything you may need to have a calm relaxing and enjoyable time. The terrace roof performances and food quality was outstanding and the restaurant downstairs is still spoken of by my family. Breakfast hosted a wide variety asbwell as freshly cooked bespoke omelette with outstanding views. The food, comfort and abundant activities (including greatly priced hair dresser) made our stay in Kayseri enjoyable despite my broken arm. The staff were attentive and caring and catered to every single need I had. If you want an affordable hotel for skiing, rafting, cappadocia tours and general shopping Fier Life is your place to be. We will definitely be returning. (A late review a from someone recently freed from cast)

The sports facilities and restaurant are top class. Everything is clean. Fruit was left in your room on arrival. The staff are polite and speak English. The mountain view from the restaurant is awesome.

The sports facilities although within the same building are through a restaurant main corridor. Although you could walk outside and re-enter.

restorant ⭐⭐⭐⭐⭐, cleanliness⭐⭐⭐⭐⭐, car parking availability ⭐⭐⭐⭐⭐

swimming pool and the spa was closed, without any notes.

Location is superb with excellent parking

There were some things broken in the room, after an complaint they immediately changed the room and all was well.

Location is Ok. City. Parking behind is also Ok.

We are family of 7: father, mother, daughters of age 20, 18, 5 and two sons 8Y, 9 months. We came at new Year's eave and stayed 5 days, visiting Erciyes mountains.Breakfast is absolutely unacceptable! Very limited varieties of cheese and veggies. Does not matter when you come to the breakfast - all already consumed and not being replenished. Last day- no food for children (chocolate balls), Ok, we brought ours. Asked for milk- "all consumed, sorry", was the reply. Stuff able to communicate only via Google translate, still understanding very poor. Come to know, that can order scrambled eggs or omlete- by experience. This wasn't announced elsewhere. Suggestion to management is to exclude breakfast offer from hotel package, as this is shame to have it like this!SPA facilities are segregated for man and woman. This wasn't announced in advance. Kids allowed to SPA from age 6 only. Sweaming pool temperature is refreshing. Actually good after sauna, but too cool for kids. Shower traps are not maintained: all overflowing and you have to take shower with feets sink in dirty water.We were having douplex room, begging of January, outside temperature at night -7/-10. When turn heating on, second floor of the room- can't breathe already after 10 minutes and needs to switch off, while first floor - is very chill. Having 9 months baby have to wear wool socks. Room shower- same problem: sink traps not maintained, water overflow. Water stream flow in shower very weak.When did booking on BOOKING.COM,- specified that one room require to be with two single beds and extra bed for 8 year son. Another room requested with baby bed. Received confirmation on email that all will be ready for our arrival. Actually,- was not. Nothing at all. Have to go to reception and insist on our requirements.Conclusion: NEVER AGAIN WILL GO THAT PLACE. DOES NOT FORTH MONEY SPEND. CAN ADD LITTLE MORE AND NOT TO HAVE THIS DISAPPOINTMENT.

The spa was excellent. The steam room & sauna was very good.

there was a roof restaurant and there was loud music till 00:30, so it was not comfortable to sleep at that time.

1. Super friendly staff2. Very good Spa facilities and services3. Comfortable bedding

The room is close to the lift and you can hear the bell from lift the whole time

Breakfast is very good and varied. The spa is separated for sexes, and it is great idea. Hammam relaxing, good price for massage. Several people guarding the hotel in front, for security reasons.

The restaurant is a place for smokers and the air conditioning is on the same system, so the installation smells like an ashtray and cannot be used. It has a really bad small in the room if you put it on.

not too far from the airport and staff were friendly

I couldn’t sleep comfortably at night as the air conditioning was not working. I was very disappointed, I had to moved to a different location and they refused to refund me for the 3 remaining nights out of 5 nights. most of the staffs couldn’t speak English

the place is good

The facilities were closed for Eidthe breakefast was awfulits mot opened buffet it was only covered plateno milk for the cornflakes

all the facilities very well even the restaurant with the perfect show everything

everything very well the staff maybe it was inconvenient that we spoke Spanish but despite that we went very well we attended thanks a great vacation

Bed was very comfortable.

Pillows were hard and hurt my neck. Shower got floor soaking wet. Room was SOOO hot I couldn't sleep. Had windows open for a while but traffic noise terrible. Also had cigarette smoke coming in through window. Finally closed the window about 1:00am because too loud to fall asleep, but woke up a short time later full of sweat from heat. AC wouldn't work. Had thermostat on 5C and it put out heat!!! Called reception. She offered the room next door, but it was just as hot! The entire 3rd floor was incredibly hot!

Great value for money, clean and comfortable room, great breakfast

Staff don't speak English, the restaurant was smoky

It was really a nice place. The location was great, 7 mins to the Kayseri airport. They helped me with taxi at midnight and gave us 2 free bottle of water when We were leaving. I’ll definately stay there again

We are satisfied with our stay at this hotel. Stayed at this hotel for the second time. Room cleanliness and compliance with photos on the Internet at the highest level. The air conditioner in one of our rooms did not work, after several attempts to call the master the problem was not solved. Special thanks to receptionist Hakan.

breakfest was the same every morning, but generally OK.

At winter in 2-leveled room there is too warm at the 2nd level

They serve any kind of omelets as you wish at the breakfast, room was really good for the money, roof restaurant was far beyond our expectations, staff were really friendly and helpful, thank you for good service.

Breakfast quality was not so good except omelets, lots of cheap products to make open buffet seem rich. I couldn't say that rooms were soundproof, really thin walls, when a mobile phone ring at the next room, we were able to hear the vibration and check our own phones to understand that its not ours ringing.

Friendly staff. Even though it was hard to talk in English, the staff really tries to solve your issues and helps in any possible wayHuge comfortable bed

Cold room floor. Maybe it is related to the season (January). But stillBad laundry experience. The hotel laundry closes at the evening, but most of the visitors are actually came to the ski resort. Which means that after skiing at the evening you need to wash all your sport clothes. I had to order another laundry to wash my stuff all the time. Bad restaurant experience. One day the restaurant was almost full, but there was only one waiter. I had to wait for 20 minutes to make an order, but the waiter was not able to find a time for me, even though I asked him twice. I had to order a food from another place. Very bad WiFi. You can use it only for chatting Cold and very poor breakfast. And coffee is not included, you have to pay for it. Although I didn’t pay, because the staff forgot to bring it to me. No minibar. There’s a fridge, but it is always empty. Not sure if this is a common thing. In other hotels I booked before it was always full.

everything was great, room was clean, staff helpfull and maids were cleaning oure rooms every day. Hmm good breakfasts but everyday the same dishes - teasty and fresh. Busause of covid the gym, spa center and swimming pool were closed, and that was a little shame... I recomend that pleace!

everything was great, room was clean, staff helpfull and maids were cleaning oure rooms every day. Hmm good breakfasts but everyday the same dishes - teasty and fresh. Busause of covid the gym, spa center and swimming pool were closed, and that was a little shame... I recomend that pleace!