The Merlot Hotel Eskisehir

there was a water leakage under the sink in the bathroom which ended up being a poodle. Other than this it was ok

Location, comfort

Smoking room ( when I arrived at 1am ) claiming they have none of None smoking room (I couldn’t really take that room from the smell of the smoking and I told them my allergy from smoking then I move to another floor which is has non-smoking room) so the claim they said was not valid !!!

Very good 4 star hotel in the direct vicinity of shopping area. Also near main road to enter or leave Eskisehir. I had a very good bed and even the early morning appeal from the imam for prayer was hardly hearable

Parking in front is in my view vulnerable for theft or damage to the parked cars eventhough video protection is available.

Everything was good, we liked the hotel.The rooms were clean, staff were so kind and welcoming. Just beside there is a shopping center and so many restaurants and cafes.

There was only one water in the room for coffee and tea but we were expecting 2 more to drink. But it is not a big problem.

I loved the area very very beautiful, clean, with parks, gardens, games for children and excellent restaurants

The hotel staff are treated without a decent smile and not welcoming and their treatment is very dry

Good location. Very clean rooms. We requested non-smoking rooms and they were actually non smoking, it’s not very often in Turkey. Good Wi-Fi. Comfortable bed.

The towels could be more thicker.

The hotel is really good value for it's price. The location is perfect - very easy to reach it and in the same time close to the centre. The rooms are clean, comfortable and spacious. I highly recommend Merlot hotel Eskisehir!

The hotel was clean, the rooms comfortable and spacious. The staff were friendly and accommodating

This is definitely a business hotel. Do not stay here if your purpose is a holiday. It is far from the centre of town, and you will need to walk for at least 45 mins or more, or take a taxi. My room was supposed to be a non smoking room, but there was an ashtray in it, and the throw on the bed had huge cigarette burns in it. One would expect that that item would have been disposed of. I took a pic and showed reception and she kept saying that it is a non smoking room. Not sure she understood what I was saying. The breakfast was a hit and miss. Simit tasted like it was 5 days old. The honeycomb stand was finished the morning we went for breakfast, and the following morning that exact same finished honeycomb stand was put out. Someone missed something. Do not drink the juices, it is unpalatable. I did not enjoy the breakfast at all

Free parking, great shower.

Requested a non-smoking room but they put us in a smoking room, went back to change rooms and despite there not being an ashtray in the room it still smelled of smoke. Bed was very hard. Requested an extra blanket to sleep and was told that if they had one they would bring it - we didn’t get one (the hotel wasn’t full). The hotel offers free hot drinks from their downstairs bar - the one time we tried to get them, we were told that the attendant was outside and we could try again in 10 minutes (no offer to bring them to our room, or to call us when the person had returned.

I really liked the big bead- three people could sleep on it and it was very comfortable. The hotel is within walking distance from the Anadolu university, where I attended a conference. The Manager went out of his way to help me to book bus tickets for my next travels and he handled each question as important. The other staff was friendly too.

Stuff were friendly. Enough carpark.

Need new carpet Shower need renovate.

Room, staff, bar and breakfast, all excellent.

The Location is excellent ? and the staff were very helpful and friendly specially Ahmet... Very cleanStrongly recommended

No Swimming pool, that's it.

amazing place for staying with family members and friends. perfect location, very kind and supportive staff. definately recommended. beds were ultimately comfortable, rooms area fit for purpose, bathroom equiped with all stuff.

evrything was perfect.

Just my connection room.

Slow lift, moderate breakfast, late room make-up and servises, too much time for check in and check out.

Everything was good. Clean, comfortable rooms.

Only problem was room temperature, it was very cold. You cant increase it, A/C is controlled centrally. I suggest you to change this policy.

Personal is just great, highly professional. One example, they gave us personal umbrella to use during the rain.The breakfast is strong, thank you for wonderful cheese with honey.The gym is clean and have enough space to make exercises.Very clean.

The only thing which is very visible is outdated wallpapers which are damaged here and there.

Location, free and spacious parking, comfortable and modern Room

I rent two rooms. One of them I could smell cigarette on the second they (probably coming from a near room)

Very kind and helpful staff. Rooms are clean and comfortable. The fish restaurant "Black fish" is amazing. The manager and the cook was great!

I liked so much this hotel, I stayed just one night but it was amazing, so clean, big room, great location, good stuff, sure I will back again.So close to train station even you can walk to the hotel.