Rosslyn Studios

1. It is quiet 2. It is private3. Dogs add an extra security 4. Check in and checkout is seamless5. All rooms are well ventilated6. Would love to visit with the host again. 7. This property is serene and if the owner could realize the potential it has, they can make the customer service experience more pleasant. It has very big room for improvement as reflected below.

1. No courtesy fringes like sugar sachets, salt, instant coffee, and mosquito repellent.2. There wasn’t a replenishment of toilet rolls.3. The electronic appliances were old (kettle was very old even on the inside, so was the burner, the fridge was too old, and there was no way to watch Television as it didn’t have smart apps.4. There is no direct way of contacting the premises if say something needs replenishing or if one has a question. 5. One has to rely on the guard to answer in-person questions6. It was a bit stingy to give only one 50ml bottle of water.7. The rooms need upgrading to bring out the full potential of this place.8. No laundry machine this means one has to pay for someone to wash clothes.

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Tried to scam me into paying double on the day of departure by claiming I did not pay (had proof of payment from booking.com shown to them). After long deliberations and quite hostile discussions they let me go. Almost missed my flight because of this nonsense. Please be alert if you should decide to stay there!

It was clean, big(enough space), and accessible. The hospitality was really appreciated.

A warm welcome and a comfortable stay, really good place although out of town, so it depends where you need to be

Only the dogs at night are a disturbance! Otherwise, highly recommended

The landlord is very generous and kind as well as her team

The building still needs more improvement. It needs more work to be as a guest house. More work for its pleasant experience

Passable

There was no welcome from any of the staff, in fact I did not see any staff there at any point in my stay except the security staff and bumping into Joy when I went to enquire about wifi. This made the stay feel quite impersonal and that no one particularly cared if I was comfortable or not. A welcome note with the wifi code would be a great addition! Maybe a kettle and basic tea/coffee making facilities too. The night guard's dogs were also a problem for me. They were very friendly but I'm not a dog personal particularly so having the German Shepherd jump up on me was quite intimidating. He was just saying hello but he was also about the same size as me so it was a bit overwhelming and I felt a bit uneasy leaving my apartment after that. There must be a better solution so that the dogs can stretch their legs but guests like me can feel comfortable too. Finally, the last morning I was there the wifi dropped out so I couldn't order an uber. The security guard spoke to one of the staff on my behalf to try to help. They suggested that I hail a cab from the main road, rather than order me one. Not good! Making sure your guests are taken care of should be your number 1 priority! I had to ask the local gas station if I could use their wifi (they very kindly said yes) otherwise I would've been stranded.

The location is good.

Idea of providing breakfast. Room not rehabilitated

I was not getting breakfast

The coordination of payments between Rosslyn and Booking.Com was not well managed. It led to some misunderstanding which were later on resolved.

The owner/manager is hands on. We interacted on personal level. Very warm and welcoming. I would recommend

Nice location

The beds are very hard.Taps and toilets need maintenance

Close proximity to two rivers mall. Secluded setting.

Breakfast was not part of the package

The daughter of the owner was really rude and disrespectful

There roads to the studio should be easy for disabled

Finding the place from the airport was not very easy

Quite and nice location close to malls

Nice ambience and a cool place

location, staff, owner

na

Very good

Bad

Superb

Very modest and wonderful accommodation that offers value for money.

Absolutely nothing!