Bidwood Suite Hotel, Opposite Sarit Centre

Location: Excellent, very convenient.Spacious Suites: Plenty of room for our large family.Complimentary Breakfast: A great start to the day.Airport Shuttle Service: Very convenient and reliable.Exceptional Staff: Friendly and helpful throughout our stay.

We booked two suites for our family, including our teenage kids, we had hoped for connecting rooms. The kitchen fell short of our expectations with a small fridge and a lack of basic utensils and supplies. cooking was impossible due to the lack of basic utensils and supplies—no pans, knives, dish soap, or sponges. This was our major disappointment.The rooms mainly had UK-type sockets, which was challenging for us as American travelers. On our final night, the guests in the room between us partied noisily all night, disrupting our sleep. Paying more attention to these essentials and ensuring a quieter environment would greatly enhance the guest experience.

Within close proximity to attractions, neighborhood was very quiet at night.

Nothing. The property was clean, well-appointed and had a very good restaurant.

Great staff and they upgraded my room for free

Bathroom window

Unassuming but lovely property in a great location. The restaurant is also unassuming and breakfast could be better but the meal I had from the a la carte menu was amazing. The cleaning service was excellent and the lobby, restaurant and kitchen staff very friendly and helpful.

The lobby is very small. There isn’t really anywhere to lounge apart from in your room.

The staff were amazing and very helpful. The location was ideal for exploring the area

The breakfast menu and selection of food on offer.

A lovely boutique hotel with personalised service. Staff were very warm. The rooms are of the highest quality. Loved the food at the main restaurant and the new Swimming pool area is wonderful. I had a soothing massage at the SPA. Will stay here again.10/10

We loved being able to book two rooms side by side (last minute) for our large family. The balcony overlooking the salt water pool was great! Our kids loved the pool but it was a bit too cold for us adults. It would have been great to have the pool bar up and running but we were told that later in 2025 it will be! The included breakfast was really yummy and it was nice to see the menu change slightly each day. I got a massage on the top floor and it was a nice experience, but expensive.

One room had a microwave but the other didn't and we also ran out of fridge space (small fridges). The kitchen had absolutely nothing in it except a few cups/mugs. It would have been nice to have plates for ordering takeout, etc. The price of the rooms was just too high for what we got (and nearby places are cheaper with full kitchens).

The spacious rooms and the fabulous staff.

The new pool isn't heated.

Bidwood's location was ideal for accessing all the modern facilities in Nairobi as well as experiencing local life. It's a 10m walk from Westlands Market and a 5min walk from Sarit Centre, making it an ideal location. I was upgraded to a king-size room at no extra cost, which gave me more of a home away from home feel and made my stay enjoyable. Both the customized breakfast and the buffet breakfast were excellent. This was my fourth stay at Bidwood, and I look forward to returning in the future.

Bidwood is always a great place to stay. It’s clean and comfortable and very well located.

I had a wonderful stay at this property! The rooms are spacious and clean, and the staff are incredibly courteous. The swimming pool areas is absolutely fantastic. Already booked my next stay here again.

The only improvement i’d suggest is to add more sunbeds around the pool, as they can fill up quickly

The staff was very friendly and helpful. Bidwood has a good atmosphere and has an excellent location in Nairobi. The spa was also very nice and the food excellent. Definitely recommend!

The spacious rooms, sufficient wardrobe space to unpack, the layout of the suite, the location

It’s a bit dated, the doors open and close loudly. You need to let staff know if you want a stove, pots and pans in the kitchen, otherwise it’s completely empty.

The staff were exceptional at welcoming me and maintaining a highly professional warm service. They me feel comfortable and allowed me to enjoy a fantastic moment in Nairobi which was my first, but definitely now not my last. The hotel is fantastic with great food, very clean rooms and located in a location full of vibrant life. The pool, restaurant and spa I thoroughly enjoyed. I have only positive things to say about Bidwood Suites and the team that work there.I am definitely coming back to see them all and stay there

I enjoyed it all

Suite was comfortable and had everything we needed, staff were friendly

Our shower wasn’t working properly water was going everywhere. They tried to fix but didn’t manage to

The ambiance and the relationship of the officers of the hotel. The facilities are all functional and comfortable.

The breakfast should be worked uoin. When they noticed that there are black. They should make available alternate food for a an African black man

Lovely staff. Strong shower.

The pool was empty and this would have been the main reason we booked the hotel.

The location was excellent! Room was comfortable and clean.

Breakfast could be improved.

Spacious rooms, well furnished, clean. Decent breakfast spread

No amenities, gym is a small one in adjacent bldg

Bidwood is well located, always clean and the staff are excellent.

The kitchenette is minimally stocked.