The Oakwood Hotel

The a la carte breakfast was excellent with many choices. Good tea with the bonus of getting steamed milk with the tea. The bar area is very relaxing. The front desk person was very helpful and charged my telephone (see note below why I could not charge my telephone in the room.

The coffee was not the greatest (but my husband is Ethiopian therefore very picky about coffee. The first night (Saturday night) was quiet. But the room was facing the Main Street and during the weekdays it is noisy. No universal plug for charging the telephone (only Chinese/Kenyan plugs)

Very nice location in the center of Nairobi Very nice staff

Hard beds

Location

Dirty only one towel and safe didn’t work.

STAFFs are really kind

hotel is too old I guess. not even sure they still use old English stylish key for the door lock. There was no mosquito net in the bed I used.

Smack Bang in the middle of Nairobi center. Nice staff and really funky vintage decor. Interesting ancient manual elevator!

No hot water. Room was small and poorly lit. Everything a bit worn out. A tad pricey for what you get..

staff were friendly enough.

it just generally felt unsafe, but the hotel is old, I felt unsafe as the door barely locked on the room. Meals took a long time to arrive.

The staff were excellent. Reception were able to give me great advice and directions on where to go, and she even got security to escort me at night when I otherwise would have been totally lost. The food in the restaurant was tasty and authentic.

There were a couple of mosquitos in my room, but I managed to dispatch these fairly quickly and close the windows (no flywire)

All toilets are very old and comot flat was not working, no hot water, it was very difficult to charge mobiles

The staff couldn't have been more friendly or helpful or charming.

It was all perfect except for the lift. TV channels were inadequate.

The staff are friendly

Please try your level best and improve on the cleanliness, I complained about the carpet which was very dirty in the room as soon as I arrived. I couldn't even tell the colour of the towels; were they white or not? Otherwise the staff are lovely.

A little but if upgrade of the restaurant area would be ideal

Outdated doors to rooms, restaurant

Location

Facility needs renovation

Location

Very cold and the Windows don't close tightly

Accessible to town

great location, safe

Position near the place I needed in town

Fish rosted really too much

Exceptional

every thing is ok

Poor

Poor