Olsupat Lodge

Great location if you want to be totally disconnect from the noisy world an relax, be in the here and now. Great pool but cold.

there is nothing not to like, the internet is not the best but they are trying. overall, i enjoy my stay there.

The staff, food, pool, and views were great.The main improvement would be to switch off the corridor lights as they make the room too bright at night. Motion sensor lights would be helpful.

Very good breakfast

Wifi connection to lower rms is poor

Good facilities, cool and serene environment, friendly staff.

Internet issues in room.

The place is as beautiful and breath taking as the photos, the staff are polite and extremely helpful especially the beautiful receptionist.

The room's were very nice which is good because I was stuck in mine the whole time

The place was over run with locals playing loud music and running around the pool and splashing. Any thoughts of a quiet relax by the pool in the national park before I left Kenya were clearly delusional. Breakfast the first morning was a buffet and reasonable. The second morning I had some precut fruit and stale left over cake on offer. I can honestly say it was the worst stay I had in Kenya and well overpriced given the pool was unusable and closes at 6pm to fill with chemicals after it was packed all day. Utterly disgusted with the 2nd day breakfast. 2 pieces of pineapple was not a decent prepaid breakfast.

I loved the view of the park.

The food wasn't good. Both of us got sick from it. The small stream near the lodge can maybe be cleaned. There was some trash around it hence making it not so pleasant to look at.

Location and friendly staff

Wat too much noise from party people coming from town with loud music! We asked 4 times to lower it, they didn’t! This place is run by too young people and is not worth to be called a lodge! Right by the park and loud music all day by people who don t care bout other hotel guests or nature. The place has potential but is run by unexperienced staff. Shame!

It would be great if the hotel could accommodate international travelers by offering a more flexible late check-out policy. A foreigner-friendly late check-out option could bring significant benefits not only to tourists but also to the hotel by attracting more international visitors.

As for the food in the restaurant, the chefs are excellent, and the serving staff is amazing. However, it would be better if the food could be served faster, as the service is sometimes extremely slow. Thank you!

The views

The road. Also room #13 should never be rented out it is unsafe. Although we meet a reservation months in advance when arrived was told that the room I would have to have essentially in the basement #13 entry into the bathroom through a 5 foot door shower that came up to my shoulder.

Staff welcoming and offer good assistance for a comfortable stay

When booking pictures show superior and deluxe rooms however they have standard rooms not shown but not very nice. Staff kindness compensated for the poor standard rooms

Everything was great ! Staff's hospitality, breakfast, the room, the pool. No words.

It's far from the center, and I have faced difficulties getting taxes on time.

The room was clean, cleaned every day. Quality sheets and towels. Excellent views of Nairobi National Park. Large TV with internet access. Breakfast was good and you could choose. Staff was helpful and professional.

To get to the hotel the road turns into a dirt road for about a kilometer and a half, but it is in good condition. What I didn't like is that the hotel is open to outsiders who come to celebrate, which leads to noise from people talking loudly or singing. And people who don't stay at the hotel also come to use the pool, and so many people come that it ends up being used only by them. The water in the pool is a bit cloudy, maybe it's because of the type of water, because maintenance is done.

The Location was good. Good Views and an amazing Pool. Loved the stay

The Bar seats can be improved to be modern and the outdoor seats can be cushioned for better comfort

the amenities of the property are the nice, the staff is awesome!

The rooms that are off site (across the street) are deceiving. I booked at the hotel, bot the adjacent property

great resort animals everywhere food great prices great

location is isolated hard to get Ubers

Incredible rooms, nice park view, friendly personnel, good food.

Lot of noisy construction going on in the neighborhood and also in the house some fundis were drilling over a longer period one day. You basically also hear when people move to/from their rooms and also outside celebrations in the evening and the daily pool life with loud music as the compound is not too spatious.

I loved everything about Olsupat lodge...we had a great time at the resort.The breakfast was very scrumptious and fresh sweet fruits.

The breakfast hours are too limiting...maybe have it extended from 8:00 am to 11:00amOtherwise everything else was perfect.

It's quiet and serene location

Guest value: even after booking 3 weeks in advance I still arrived to find the toilet in the room assigned to me was broken and shaking. It took another hour to move around so settling in became tiresome. They also do not have a baby cot as advertised, they have a bed that older children can sleep in but not babies.I did not have WiFi half of the time of my 4 day stay and no intercom the full time.

It's away from town and quiet

I booked the place 3 weeks in advance only to get there and a find my room had a shaking toilet ( so no one had checked that the everything in room was in good condition before). I also had no WiFi for half of my time (I was there 4 days). They also don't have a baby cot, they have a child bed. We had to carry our own so the accommodation is not baby friendly. I kept looking forward to leave