Ibis Styles Sorocaba Santa Rosalia

Silent room, pool, location, the staff is kind (both at the reception and the valet staff).Nice shower and bathroom.

The bed is not so nice (mine was making noises).

The breakfast was very good and had a lot of items to chose from. The Vallet service and garage was nice to have too. There was a lot of storage space in the room for the suitcases.

Bad quality and old bath towels and no hand towels in the room. The room was battered and in need of some refresh. The cleaning could be better.

Breakfast is good with diverse options. Facilities are nice and well decorated. Also, the staff is great.

The towels are getting old. An upgrade would be enjoyable.

Perfect 3 stars, great staff, great location, excellent restaurant, gym and pool, the interior design is so lovely, with letterboxes and stamps - it's an Ibis Style, and in Ibis Styles there are great interior design projects.

Nothing to declare.

The reception staff are friendly. Breakfast is okay.

It seems the exhaust fan doesn’t work. The room was not cleaned second day. The restaurant was too hot at dinner time.

Great location; the cuisine is fantastic. The soup in the evening were delicious.

Great breakfast spread, room was modern and comfortable. Indoor pool was great, lovely and warm with glass roof above. Ability to buy drinks/snacks from reception. Basic gym facilities. Good WiFi. Close to cycle/walking path along the river.

Location and staff

Parking (no person available one night)

By far, the best hotel in Sorocaba I've had the pleasure of staying at. They pretty much thought of everything here.Awesome staff, very helpful and courteous, all speak English quite well.Modern and clean rooms and facilities.Very quiet - nicely sound proofed rooms, didn't hear much traffic outside (I got a room facing away from street), nor any noise from neighbors, nor from others' showers or flushing toilets. Most quiet of any hotel I've stayed at.Climate control heater that actually works! (All other hotels I've been to so far didn't have working heaters. I thought maybe that was done purposely as an industry practice to cut down on utility cost. Apparently not lol)Modern, clean fitness room complete with free weights, weight machines, treadmills, stationary bikes, pads, pull up bar.Large indoor pool, comfortably heated, very clean.Pool has a shallower deck area, great for smaller kids.Delicious breakfast buffet.Location is in one of the safest neighborhoods in Sorocaba.Have extended my original stay because I like it here so much.

While the breakfast buffet was delicious and sufficient, the variety and selection of dishes was limited compared to other hotels.Pool is spacious and inviting, but it's not a lap pool, so not meant for a full swimming workout, more just to play and relax in. Can manage some shorter laps across the width or diagonally when pool is empty.Bidet handle was not functional, so had to turn it on via water handle. Manageable, but seems easy enough to be repaired or replaced.Location is a little out of the way from the city center, not within walking distance.

The location was great. Near an important avenue in Sorocaba. The staff team was really welcoming during check-in and check-out.

We enjoyed the pool quite a bit and also the breakfast was great.

The cleanliness was disappointing! The bathroom was not clean at all, not sure it had been cleaned prior to our stay. There was a lot of mould in the shower, a lot!!!! Furthermore, we found an elastic band for hair from the previous guest hanging in the shower. Another thing, the bed was very noisy with every turn we made.

Fair hotel. location is good for working purposes.

beds and pillows. I had a back ache for the entire week.

This is a higher than average IBIS hotel, very clean, with particularly spacious rooms and common areas, good breakfast and service.

The bath towels are very poor, but this is typical of Ibis

location for working purposes, the family suite, breakfast, pool.

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the best Ibis I stayed so far. great staff and facilities. Amazing breakfast buffet. kids loved the pool.

they could have made available more towels in the bathroom, had to ask for extra towels at the reception

Bad

Lack of proper sized bed sheets and blankets for the bed. Lack o towel. Lack of room key. Lack of previously advertised parking space. Poor staff training.Low price should not equal low quality.

Staff support, doing wherever they can to solve reservation and room problems. Special thanks to Tarcila at reception desk

Reservation wasn't there even we got confirmation from booking. No car parking vacancy , room wasn't ready even we touchdown at 9 pm, room was dirty with forgotten towels and trash. Door locker didn't work to getting in and out of room.

new, modern, cheap

only a few snacks at night. no basic food service like some other ibis styles (sandwiches)

Location and facilities quality.

Don’t furnish face towels is not a good for women experiences.

Very good service Maybe mare food options in the breackfast

Ok