Sorocaba Park Hotel by Atlantica

Friendly staff, food and drink are great, pool is nice.

The morning breakfast was great. So much to eat. The entire facility was exceptionally clean. The wait staff in the restaurant was superior. Will definitely stay there again

TV didn't have closed captioning in English

Breakfast

After checking out on Auguat 31st, the same day they released and revealed the privacy of my information to an external company (the reservation was made by me, under my name and no other organization was included in the reservation). However, a company I was visiting in Sorocaba phoned the hotel and they provided my detailed expenses (which was private to me). I never authorized the communication of this information to anyone. This is a legal issue and a huge error made by the hotel. I expect compensation back to me.

the beds, the noise, the breakfast

pool and location

HOTEL IS OLD,NEEDS TO BE UPGRADEDBAD SERVICE FROM FRONT DESK STAFFBAD MANAGEMENT:-I waited for service at the pool for an hour. I went to front desk to complain, they said someone would be there in a bit, still took another half hour to have pool service.- I order one type of drink but it came another.-Out of the 4 machines at the fitness center(which had only 2 treadmils, 1 eliptical and 1 bike) only 1 was working.- Room keys had to be changed daily at front desk because they loose the magnetic when slided at the door after few hours.-Hot water in the shower would go on/of making water either really cold or really hot-No shower cap in the bathroom, when we asked for one they told us to go downstairs to get it instead of bringing it to the room.-There is a charge of R$5 for each silverware if you need one at the room to eat?

The bedroom was big

broken air conditioning

Fair price for what it is. It’s dated but comfortable and clean. Good bed and shower. We booked because of the outdoor pool. The pool area was in excellent condition and there was a games room that the kids enjoyed. It’s not a fancy hotel but it met all our expectations. Staff was excellent too. Very friendly. Our room had 2 bedrooms and 2 TVs which was great with the kids.

lobby, swimming pool, food

noise of a machine at night

Comfortable room and good breakfast

The fitness center was bad

Nice staff, nice breakfast, good structure, good location.

Noise, a lot of noises, from the neighbor rooms (we can hear other people snoring), from other people’s bathroom, noise from the aisle, the small fridge makes a lot of noise, the bed makes noise. Honestly, the noisiest hotel I’ve ever been at. It’s a pity, but it’s was what it was.

The breakfast was great. There were disposable gloves and a notice telling you to wear a mask which I thought was really important. The man at reception was very kind and helpful. It's a kind of old-fashioned hotel with outdated decor. I liked that too.

I liked everything.

Everything was great! Just as we expected...too bad we didn't have more time to enjoy the amenities of the hotel and the city

I just think that the bathroom needs a little touch up...but great overall!

Exceptional

Superb

Superb

Very good

Poor

Very good

Exceptional

Passable