i + Land nagasaki

A lot of activities, nice rooms restaurants and onsens, we had great relaxing time.

Excellent view of sea.Great room with comfortable facilities.Definitely worth the price.

Not many options for food in the island.

An incredible place—I regret that we stayed here for only one night. I would happily come back for a week or two.This hotel is perfect for a family getaway. There are several hot springs, including private ones where the whole family can relax together. Plenty of cozy spots for rest and relaxation, as well as play areas for kids.Don’t make the same mistake we did—stay for more than just one night!

arkland spa was enjoyable; love the hassle-free arrangement that I didn’t even have to bring swim suit or towel to enjoy spa

the main hotel building is a bit out of date

Washoku breakfast was great!And kids playroom is also good.

Everytime you want to go to the restaurant or hot spring bath, you need to go out and move to that location by car or shuttle bus. It was heavy rainy day so it was not handy.

Beautiful views, comfortable room, helpful staff

If you don’t have a car the public transport to other parts of Nagasaki are not very regular, would recommend hiring a car.

The onsen, facilities and friendly staff. The room is also very clean!

Breakfast where they split into Japanese or English choices. Our kids are into English breakfast but then we are parents love Japanese breakfast. Therefore it is very inconvenience for the family in this way.

The room ocean view are spacious, with nice view to the sea, and in privacy. Breakfast was exceptional, with tasty and various food. The hot pot is a plus! The availability of bicycles is a great opportunity to explore the island. Staff is nice and kin, perfectly trained and very professional.

Large room, electric bikes

Very limited choices in regards to dining

This is a wonderful resort in beautiful Japanese style. Super clean and comfortable, and a lovely ocean view.The Japanese dinners and breakfasts were superb!Whilst this hotel caters mainly to young families and dog lovers, we, as an older couple, felt welcomed and at home.

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Fantastic view at the location. The room was big and the bed was comfortable. Japanese buffet was delicious and sumptuous.

The compressor of the air-conditioner was a little noisy .

Not up to Booking.com usual standard

It stated on Booking.com NO PET ALLOWED but this is a very pet friendly establishment, our room stunk, had multiple stains on the floor of our room, would not recommend this place to anybody. Four restaurants were actually only two restaurants serving 2 meals each per day 2 x 2 =4 REALLY ???

The hotel information on Booking.com stated that NO PETS ALLOWED in the property. BUT at check-in, I was confused and didn't expect to stay at a hotel that allows dogs.During check-in, it was crowded with both people and dogs. A dog peed on one of the chairs in the waiting area, so I had to be careful choosing where to sit. I waited for half an hour to check in. The room had a very strong pet odor, and the carpet had dirty stains.

Extremely clean room. We loved the design. Everything looked really new when we were there. The balcony was gorgeous with superior sea view. The breakfast and dinner were great. The staff even offered different set dinner for us when they knew that we stayed there for 2 nights. Free parking was included and the hot spring was nice. We could reserve family room for the hot spring. The room was spacious and tidy. There was a beach nearby. Shutter bus service was provided. The overall experience was terrific. We would definitely highly recommend this hotel to others.

No. Everything was great.

The hotel room, the breakfast buffet, spa theme park, beach, bikes, bus, friendly staff

I think it needs quicker, cheaper dinner options than expensive, fancy restaurants. It is hard to go to that kind of dinner with young children.

There are 3 Onsen locations with different experiences.An indoor kids playroom is a good place for our children to play for hours

The location is a bit too far away from the main city

We had a wonderful time, helpful staff for the most part, the lovely convenient location, included amenities, convenient shuttles. Fair pricing, fishing option, lovely ambiance of the bbq dinner, help from our informative hotel staff to reserve meals and ensure we had detail as it was our first time visiting. The spa was luxurious, everywhere was clean and not too many people with the exception of the play place on Saturday, which was to be expected. Lots to do and lovely gift options.

The included western style breakfast facility we ate at had food that was mediocre but had an excellent selection for an included service. However we must mention they had a truly horrible hostess. When we walked up she just needed to seat us, as she did everyone else, she asked us multiple things in Japanese and we had to mention to hostess we don’t speak Japanese, instead of waiting for us to use our phones translation device, or help by using one herself as our awesome hotel check-in staff did, she abruptly requested another staff member help us, who also didn’t speak Japanese, all the while, she ignored us, and proceeded to seat 3 other families in the mean time. As we stand awkwardly waiting, watching the staff she had requested have a confusing conversation amongst themselves still ignoring us. We finally asked via our phones translation service what was going on, if we could be seated or not. This seemed all very unnecessary as we’d be more than happy to move things along by just using our phone to translate instead of her asking “English?” And then pushing us off, (is how it felt), to some other staff that she assumed could help us. The second morning we went to breakfast and had the same hostess, she asked in English for our room key and sat us instantly so we were baffled as to what the issue was the first morning of our stay.

The facility is very family-friendly and kid-friendly. The breakfast was amazing, especially the Japanese breakfast. The hot springs were wonderful, and all the staff were very supportive.

The hotel is quite isolated from most of the attractions tourists would like to see and do. Great get-a-way though! I wouldn't recommend staying here without a rental car. All dining options require advance reservations. We had to drive 30 minutes to the town after we checked in to get something to eat the first night. We stayed in the family lodge, and while the room was very small, there was no elevator or luggage ramp, so we had to carry everything upstairs by hand. We stayed for 5 nights but don’t think we will return.

Clean with superb facilities for the price. Children were happy with the many play options and onsen facilities.

Need to drive in and out the island to the city.

The place was very family friendly and cleaned. Staff was very helpful in making our reservations for dinner and private bath. Love how the shuttle comes every 10 min and free bicycles available everywhere