ANA Crowne Plaza Hotel Nagasaki Gloverhill By IHG

Staff was polite and helpful

Very old decoration i side the room and Hotel. Not value for money!

Hotel itself was fine

Service around moving the check out date forward was very inflexible and slightly annoying especially when checking out it became an issue again,

Stuff was better, friendly and helpful. Location was excellent view from my room was wonderful.

Hotel.was old. Area around hotel didn’t have much places to eat.

The location of this hotel is unpaid. My room was on the third floor overlooking the Glover Slope. It was really refreshing to wake up to lively noise coming from right outside of the room. The facility may look aged, but it’s not like old but more of aged in a good sense. The bed was comforted and you can choosy the difference types of pillows and scents according to your preference. (Guidance in the drawer). Love this hotel and I will definitely come back!!

Good view from the room we had at the front of the hotel. The lobby is very smart looking and the staff are very professional and polite. The rooms were fairly big and well furnished. The beds were comfortable.

There is a restaurant for Breakfast which is a decent buffet style but a bit pricey I thought for what it was. This restaurant also serves evening meals which are very expensive for the quality, that was a bit disappointing.

Location.

AC wasn’t working. Rooms dated

The staff and Location were excellent. However the Hotel is a bit dated.

New interior.

Staff very helpful. Room clean. Sea view! Near Glover Garden.

The staff were so helpful especially Wang Meng Yao who booked a gluten free restaurant for me in Nagasaki for our next destination as I could not speak Japanese.We also got a great recommendation for a day trip to battleship island.The room was good with everything we needed and a nice balcony

Although we did not have breakfast the price was a lot higher than any other hotels we stayed at in Japan, would have been good to be able to order all la carte

I had a comfortable stay at the hotel. The room came with a balcony which overlooks the Glover area. It is also very accessible via public transportation.

Nil

Lovely hotel within a 5 minute walk to Glover Garden and quant little shops situated close by, well appointed room and friendly staff. The breakfast buffet was amazing

Staff were very friendly and extremely helpful. Nice to receive bootles of water each day as well as tea/coffee replaced each day. Lots of nice cafes near to hotel.

The staff ever exceptional, so courteous and kind. The location was sensational for Glover Gardens and this side of town, this is exactly what I was after. My room on the 7th floor looked out onto Glover Street/gardens and the view was unforgettable. Everything you want for a hotel and that bit more. Extra special, will definitely go again.

Nothing, I loved it.

Location wise a perfect place close to the trams but also in a lovely neighbourhood. At night i can highly recommend going to Glover park and watch the sunset.

Convenient location and friendly and very helpful staff

Hidden fees like crazy. I booked for two people, but then they said I hadn’t so they charged us extra. Then there is a special city tax for Nagasaki. They offered breakfast for 2,700 yen a person which we declined.

We stayed two nights. The hotel is undergoing renovations and we spent a very uncomfortable first night in an older room with a broken ventilation system. The second night we were moved larger remodeled room that was very comfortable.The location for us was perfect being across the street from the cruise ship port with plenty of shops to explore.

The first night with poor ventilation.

Convenient stores around and pleasant and clean room.

Wish there is an onsen

Is an older hotel with the type of furnishing. Still relatively clean. Near to glover garden and Orca church Near to the tram station.

Not near to Nagasaki station thus need to take tram over. But is still relatively easy to go ard Nagasaki with the tram

The hotel staff are polite. The location is quiet and near to the seaside.

The room was warm. We turned the aircon to 15C and maximum fan speed to no avail. The location was also a bit far from amenities, such as restaurants.

The location was great, close to tourist areas but still quiet. The room, the reception, lobby were all sparkling clean.