About
Sheraton Hefei Xinzhan Hotel provides flawless service and all the necessary facilities for visitors.When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy.Within specific rooms, a refrigerator and mini bar is conveniently available for your use. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at Sheraton Hefei Xinzhan Hotel as breakfast is made available for you on the premises.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.
8 Reviews
- Cleanliness
- 9.0
- Staff
- 8.6
- Location
- 9.2
What Guests Say
- “The bed was comfy after a long days work”
- “We are rerun customers”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Airport Shuttle
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4club level, 1 bedroom presidential suite, 1 king, park view view
- Air conditioning
- Bath or Shower
- City view
- Hair dryer
1/4Club lounge access, Larger Guest room, 1 King, Corner room
- Air conditioning
- Bath or Shower
- City view
- Desk
1/4Club lounge access, 1 Bedroom Suite, 1 King
- Air conditioning
- Bath or Shower
- City view
- Desk
1/4Club lounge access, 1 Bedroom Larger Suite, 1 King
- Air conditioning
- Bath or Shower
- City view
- Desk
1/4club lounge access, 1 bedroom vice presidential suite, 1 king, park view view
- Air conditioning
- Bath or Shower
- City view
- Hair dryer
1/3Guest room, 1 King, Park view
- Air conditioning
- Bath or Shower
- Desk
- Electric kettle
1/4Guest room, 2 Twin, Park view
- Air conditioning
- Bath or Shower
- Desk
- Electric kettle
1/4Deluxe King Room
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/4Club level, Guest room, 1 King
- Air conditioning
- Bath or Shower
- City view
- Desk
1/4Superior Double Room
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/4Club Level, Guest Room, 2 Twin
- Air conditioning
- Bath or Shower
- City view
- Desk
1/4Superior Twin Room
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/4Club Suite
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/3Guest Room, 1 King
- Air conditioning
- Bath or Shower
- City view
- Desk
1/4Club Deluxe Suite
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/4Guest Room, 2 Twin
- Air conditioning
- Bath or Shower
- City view
- Desk
1/4Guest room, King or Twin/Single Bed(s)
- Air conditioning
- Bath or Shower
- In-room safe box
- Private bathroom
1/4Club Twin Room
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/3Hollywood Bed, Guest room, 1 King
- Air conditioning
- Bath or Shower
- City view
- Desk
1/4Apartment Suite
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/4Hollywood Double Room
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/4Club Double Room
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
1/4Deluxe Twin Room
- Air conditioning
- Bath or Shower
- Conditioner
- Desk
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What Guests Loved
Based on 8 reviews
Pros +
- Extortion
- The bed was comfy after a long days work
- We are rerun customers
Cons -
- On check in at 1am (which was communicated in advance), staff who spoke no English insisted I pay up front for all guests (despite a credit card being on file). At the time I made the payment I suspected the amount I was charged was more than my original booking. After trying to explain this it become apparent I would not access my room whiteout payment being made. Later I checked what I was charged and it was more than double the cost of my original booking. When I spoke to reception they struggled to understand my complaint despite providing the original payment receipts. Further to this, upon check out I was presented a bill for the for the cost of my accommodation and asked to pay again. Only after having my local business partner speak to them was a refund provided. I understand there that the reception may not speak English, I do not understand why they charged my double the amount. I specifically stayed at a 'reputable' international hotel to avoid this issue.
- The rooms was weirdly decorated; one of the strangest Sheratons i have ever stayed in! There was hair on the bathroom floor but this wasnt a pleasure trip so i didnt bother to complain! I came in a bit late Checked in payed at checking and when i left in the morning they wanted to charge me yet again!!! If i didnt speak Chinese they would probably get away with a double charge. The breakfast we okay; nothing special.. they do need a better pastry chef though!
- little noisy
Extortion
On check in at 1am (which was communicated in advance), staff who spoke no English insisted I pay up front for all guests (despite a credit card being on file). At the time I made the payment I suspected the amount I was charged was more than my original booking. After trying to explain this it become apparent I would not access my room whiteout payment being made. Later I checked what I was charged and it was more than double the cost of my original booking. When I spoke to reception they struggled to understand my complaint despite providing the original payment receipts. Further to this, upon check out I was presented a bill for the for the cost of my accommodation and asked to pay again. Only after having my local business partner speak to them was a refund provided. I understand there that the reception may not speak English, I do not understand why they charged my double the amount. I specifically stayed at a 'reputable' international hotel to avoid this issue.
The bed was comfy after a long days work
The rooms was weirdly decorated; one of the strangest Sheratons i have ever stayed in! There was hair on the bathroom floor but this wasnt a pleasure trip so i didnt bother to complain! I came in a bit late Checked in payed at checking and when i left in the morning they wanted to charge me yet again!!! If i didnt speak Chinese they would probably get away with a double charge. The breakfast we okay; nothing special.. they do need a better pastry chef though!
We are rerun customers
little noisy
Exceptional
Exceptional
A very good service
Good
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Indoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
- Accessible parking
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests are required to show a valid government-issued ID card or passport upon check-in.
Location
1666 North Tong Ling Road, Hefei
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