Voco Wuhan Xinhua By IHG

Worst hotel in Wuhan

Smiley, hot no AC, didn’t give me the correct booked room

Clean and comfortable room, and friendly staff. Breakfast was delicious with plenty of options.

Easily reached via taxi, didi (uber) and via metro. Very clean hotel with incredibly friendly and helpful staff.The king room was adequate in size for a base, the bed ultra comfortable and the shower and toilet were excellent. Daily housekeeping keeps the room very clean and are flexible on when they service the rooms. Soundproofing is OK. You can hear some traffic and planes through the glass windows, which you cannot open. Air conditioning was good and the hotel provided a supplemental standalone conditioner to clean the air as my wife was pregnant.The buffet breakfast is the best I have encountered in China from a western perspective. Plenty of options with fresh bread from the bakery on the 1st (ground) floor. I am a vegetarian and usually struggle out and about in hotels here but I was able to fill up on cereal, yoghurt, fruit, bread/toast and also the likes of potatoes, eggs, tomato, mushroom and beans subject to the day as they aren't all available every day. Nevertheless, I thoroughly recommend the breakfast. Check-in and Check-out efficient and friendly.All in all and enjoyable stay.

The metro is around 600m walk over some uneven pavement which may cause some people a few issues with children, pushchairs, luggage or mobility. The metro station exit has no escalator. This isn't a reflection on the hotel but may be a factor for some.

Great location. Clean and comfortable hotel. Vincent at the reception is very friendly and helpful.

Request to checkout at 4pm instead of 2pm the staff is very helpful.

my wife checked in earlier and requested. a wheelchair and everything was fulfilled without hassle.We decided to extend 1 more night of stay as the hotel is clean and staff is friendly

Not at the moment, I may need to checked out a bit later yet to hear from the management

Great location with lots of small restaurants and street food nearby. Short walk to the metro. Hotel and rooms were nice inside with friendly staff.

Adjusting the temperature of the room didn't seem to do anything and so it was too warm at night.

The breakfast was really good. The location is great. The staffs were professional and helpful. The room was clean and comfortable.

It was hard to locate fitness room.

The breakfast was really good. The location is great. The staffs were professional and helpful. The room was clean and comfortable.

It was hard to locate fitness room.

Loved the close proximity to the metro, restaurants and shops.The hotel is situated within walking distance to the Metro and can be accessed on Line 2 directly from the airport for $2.50AudThe restaurants in the streets around the hotel are plentiful, the streets are lively with a great vibe.The hotel is luxurious, our room was very comfortable and clean.The staff are very accommodating and approachable.A special mention to Vista who works in the hotel bar/lounge. What an asset to the hotel this young man is. Great customer service, a nice guy with a great attitude. Thank you Vista for making our drinks, they were suburb.

Not the hotels fault, but when patrons smoke in the halls of the hotel it is awful, and disrespectful.

I would really recommend Voco Wuhan??The hotel is clean, and the staff are exceptionally helpful and friendly! The location is also very convenient, with numerous food stores just across the road and nearby, making it easy to grab a meal.

Strong smell of smokeYou can get to smell smoke even if you’re inside your room?

Bang for the bucks. The breakfast was really good. Location wise its in the busy area with many international offices around (Its near to Hankou station but quite far away from Wuhan Train Station), given the price of room, they are good enough. The staff was nice and helpful.

Breakfast was ok. Location is good. Near to a lot of eateries.

Room and toilet were a little too small for me

BEST location in Hankou. Newly renovated(formally Novotel), great vibe. Very friendly staff, provided 4pm late check-out upon check-in.

I recently stayed at voco Wuhan Xinhua Hotel and had a great experience. The hotel staff was friendly and accommodating, especially Jennie at the front desk who provided excellent service. I was pleasantly surprised to receive a complimentary upgrade to the executive floor, which was a nice touch. Breakfast was great, with a wide variety of options. The hotel is close to the best dining street in Wuhan, where there are many good restaurants to visit. The hotel is close to the subway and train station, so it is easy to get around the city. Overall, I highly recommend this hotel to anyone visiting Wuhan.

staff is very friendly and helpful. good location with good restaurants nearby.hotel has been renovated, rooms are clean and modern

Very helpful staff andI speak very little Chinese.

Bathrooms in superior room too small, crowded and no room to move.

Really nice and helpful staff.

good service and friendly staff

location

Everything has been awesome. Staffs are super friendly and helpful.