InterContinental Fuzhou By IHG

Nice clean hotel

Poor massage in spa, they don't have swimming caps

It was a sensational stay. The service was wonderful, the room was large and comfortable, quiet and clean. A wonderful view of the city. With a metro station right outside, we could travel everywhere and get to know the wonderful city of Fuzhou. I want to go back!!!!!

The staff is very friendly and helpful, the room is clean

The breakfast is average

Great location. The room is old but comfortable. I like the openness of the bathroom with the flexibility of closing it. Lots of choices for the breakfast too.

Fujian people we met are super nice and easy-going but the hotel staffs at the reception seem rather stiff and didn't smile a bit. They should work on the core of hospitality- service.

Staff is kind and cooperative Room is good and view is good

Breakfast is fantastic and staff friendly. They even gave us a lunch packet when leaving. Location is good in Fuzhou.

Hotel is a bit dated and entrance is a bit underwhelming.

The hotel is situated in a very convenient location, within walking distance to some tourist attractions (although most locals will tell you it's better to take the Metro or a taxi ?). The hotel offered a very fulfilling breakfast, with food from both eastern and western cultures, dessert and freshly squeezed fruit juice. The staff were friendly and helpful when answering our inquiries. A big thank you for helping us book a taxi to the high-speed railway station.

We had to request for an extra set of toiletries twice on two consecutive evenings, as we were 3 adults to a room. By the third day, thankfully the room cleaning staff had been notified to replenish three sets of everything.

Convenient area staff are friendly and helpful

Booked 4 rooms and two of the rooms aircond spoiled

The room not so clean when I stay in. It has some stuff left behind from the previous guest. I guess. The wooden wall feature a little damaged.The counter lady staff not so friendly.

The breakfast was one of the best I've had in China. Elevators were very quick and the hotel was of a good quality good location easy to walk or get a taxi to other places. Staff was great and do was the bath.

The fact I thought it was one price for the stay and then I got taxed when I arrived at the hotel. Always check the fine print.

Spacious, clean,

Wi-Fi extremely weak … inappropriate for such 5-star hotel

I was only stopping off for a a couple days of rest after a long trip around China, but now wish I had been able to stay considerably longer. Both the hotel and Fuzhou itself had so much more to offer than I had been expecting. The staff were extremely helpful and friendly, and the hotel, in addition to being very comfortable and well-appointed, was ideally situated for access to neighbouring parks, restaurants, and public transit (metro station practically on the doorstep) that enabled me to explore the rest of the city.

Everything was fine.

Took the metro from the high speed rail station to reach the hotel, as there is no escalator from the metro station entrance those with large luggage are advised to take cab although usual travel using the metro system to sight see the city is still a better option. The room is clean and quiet. Breakfast is very good and wellspread with both local and western choices. The staff are friendly and helpful. The bathtub looks clean but located outside make it awkward to use it.

We booked the room indicating 3 adults but were given 2 sets of toilet amenties, e.g. toothbrush, towels, etc.

The breakfast is fantastic. So many choices. And the location is near to "San Fang Qi Xiang".Will stay here again if I come again in future.

The property was great. Great value for money, good location. Although not all staff speak English, they always have someone there who speaks English to help. All of them were polite and helpful. Thanks very much for a great stay. Will be back on my next business trip to Fuzhou

Perfect location with an excellent access to MRT

Something wrong with its TV connection where you may experience a frozen TV program from time to time.

It has a superb staff. They are dedicated professionals willing to help you with all your needs. One staff member walked me to the place where I had to do my antigen test and did not leave until the lengthy process was finished. His name was Peter Mao.

I liked everything.

Hotel not too far from the sights and scenes of Fuzhou, good service. Had great service from the duty restaurant supervisor, Anthony ??, when we complained about cold food Christmas day evening buffet.

Food presentation was good but food was always cold. They really need to look into ways of keeping food hot and plates warm.

The fact that we got upgraded. Having stayed here before during our anniversary I was pleased to see they did remember that. The staff are really friendly, big thanks to the staff who cleaned our room, Front office Wilson Ye and Executive club lounge Anna Feng. Plus Bryan from the restaurantWill definitely be back!!!

Not complaining but... Just out of curiosity was the play area closed due to virus? A suggestion: May be have pancakes or waffles at breakfast section.

Location

Furniture a bit worn out