OYO Collection O Alambagh Formerly BM Palace

It?s the worst hotel. Not sure how the license is renewed for this kind of hotel

See above

It is near to airport

An absolutely pathetic stay. Every morning starts with a fight to get water — and then another fight to get hot water.The hotel is located right beside a bar, and the entire reception area reeks of alcohol. The landline in the room doesn’t work, so every small request means multiple visits to reception. The geyser for my room was installed in the next room — meaning I could get hot water only if the other guests turned it on!On my second morning, when I had an early flight, there was no water at all. Even after informing reception several times, nothing was fixed. I had to brush my teeth with bottled water that I purchased from them since they don’t provide it complimentary.When I asked for the manager’s contact, the reception said there’s no manager here. The cupboards were broken, maintenance is zero, and staff are completely unhelpful. You can check my review with video on Google.I’m writing this so no other traveller goes through this horrible experience.Avoid this hotel at all costs – it’s an absolute waste of money and peace of mind.

From the moment I arrived, the staff were warm, welcoming, and professional. The room was spotlessly clean, well-lit, and comfortably furnished. I especially appreciated the attention to detail—from fresh linens to complimentary toiletries. The hotel’s location was perfect, with easy access to local attractions and restaurants. Breakfast was delicious with a variety of options to suit all tastes. Overall, a wonderful experience. I’d highly recommend Hotel Delight for both business and leisure travelers.

From the moment I arrived, the staff were warm, welcoming, and professional. The room was spotlessly clean, well-lit, and comfortably furnished. I especially appreciated the attention to detail—from fresh linens to complimentary toiletries. The hotel’s location was perfect, with easy access to local attractions and restaurants. Breakfast was delicious with a variety of options to suit all tastes. Overall, a wonderful experience. I’d highly recommend Hotel Delight for both business and leisure travelers.

Location is good, food, shopping options close by.

Rooms are not clean, esp. bedding, pillows. Bathrooms are just about ok.

Very poor

Dirty room, dirty washroom. Poor room hygiene, bed sheets were dirty.

The hotel did not exist. There were people who wanted money to be transferred immediately calling from various number. This is fraud

Location of property very convenient. Staff was efficient & helpful for check in & check out

Bathroom jet spray not working.

Location for my meeting venue! Metro nearby area!

Review Title: Terrible Experience at BS Palace - Fake Ratings on Booking.comI recently stayed at a hotel listed on Booking.com as “Super O” in Lucknow, but in reality, the actual name was BS Palace. The experience was horrendous, and I strongly urge others to avoid this place.1.Misleading Information: The hotel name on Booking.com is deceptive. It’s not “Super O” but BS Palace, which already raises red flags.2.Paid Breakfast, No Service: I paid for breakfast during my booking, but no breakfast was provided. This is unacceptable and felt like outright fraud.3.Horrible Room and Toilet: The room and toilet were in extremely bad condition—filthy, unhygienic, and poorly maintained. We complained about dirty toilet. Cigarette was seen on drain net in toilet floor!4.Dirty Bedding: The bed cover and blanket were dirty, covered in stains. The blanket was so disgusting it felt like something you’d expect in the worst kind of brothel. Opened condom was found in bed cupboard! 5.No Hot Water or Heating: Lucknow is cold in winter, but there was no hot water for a shower and no functioning hot AC. It was a miserable experience.6.Fake Discount and Ratings: Booking.com claims a 55% discount for Genius Level 3 clients, but this is just bogus marketing. The hotel is substandard, and the ratings are clearly fake.7. Noisy: High level of noise out side room even at 2am! People were making party with loud noise next to our room! This hotel is a disgrace, and its listing on Booking.com undermines the platform’s credibility. Booking.com should thoroughly review and remove such terrible properties from its listings. Selling such accommodations to genuine clients is a betrayal of trust.My advice: DO NOT STAY HERE! It’s terrible in every way possible. Booking.com must take responsibility and ensure better quality control to protect its users.

I loved everything about this hotel! clean, great location, and friendly service.

Great services. Excellent property. Bathroom was hygienic. Good atmosphere service was very good with friendly staff. We had a pleasant stay.

The room was very spacious and very comfortable.Door staff were friendly. The bathroom was very clean.

Worst

Worst property ever stayed at no water no towel the bedsheet with lots of blood

Value for Money. courteous staff. The room and bathroom were spacious and well-appointed. Overall a pleasant experience.

Very good & stupendous behaviour by the staffRoom is tidy & clean Polite behaviour of the staff is main reason to stay at this hotel

The room was clean, the bed was comfy, and the service was so efficient.

what else do you need? Will definitely come again to this place Awesome experience and staff service was exceptional. Beautiful room comfortable bed with clean washrooms. A must visit property if you need in budget.

Complimentary help by staff happy hour for socializing

The staff was very helpful and courteous. It was very good experience. Room was large and clean with good AC.

Value for money. Had a wonderful stay. Very nice and clean hotel. Room was perfect and clean also room service was very good with friendly staff.

NA

The room was clean and spacious. Comfortable and hygienic stay.