Aeris International Hotel

Location

Very dirty room. Staffs were borderline arrogant.

Excellent service, friendly staff and outstanding breakfast.

Location is not the selling point.

The room was comfortable.

Staff were mixed in terms of friendliness and helpfulness; English was limited but they tried. It's a hotel that largely suits Asian visitors better.Aesthetic for the hotel decor makes it look more dated than it is.Room was comfortable but balcony was locked so pointless.Breakfast was chaotic - lots of people in not a huge space, and not a huge number of western options.Hotel is in quiet area though plenty of restaurants behind.

The breakfast was very good! Excellent value and first cup of authentic americano we had.

Great location, fine breakfast

Many parts are old and a bit broken, requiring maintenance. Room carpet was really old.

The breakfast is delicious and plenty of choices.The room and bed are both of decent size and very comfortable, which made the stay delightful.

Clean

too crowded, no other facilities (e.g gym) breakfast replenish very slowly

Booked ur hotel for Japanese customer Mr. Nobuhiro Aihara. U provide the warm kindness and let him check -in at 1:00 PM. Thank you, and we will come back.

1. The location is quite nice. It is right next to a river and the road in front of the hotel is wide enough to not feel crowded.2. The room is well equipped with all that is needed.3. The lobby has a vast, neat and bright layout.4. In order to better distribute visitors' flow at the breakfast area. They make 3 shifts and let us choose a timetable. Although we got up after our chosen time but I do like the idea.

1. The staff was very friendly and tried hard to help but they still seem to be a bit off and slow in reaction. My questions and requests during the stay were often dealt with the help of my supplementary reminders and there were still several mistakes occured. Also I felt the job handover between receptionists was not satisfyingly thorough.

cleanliness, hospitality, free parking and complimentary breakfast!

Breakfast was very nice and with great service

One of the staff wasn't very kind, but others are helpful

The breakfast??

incomplete toiletries no hair comb?

The entrance has high ceiling and interesting decoration. Staff are friendly and helpful. The location is right besides a river with wide road. Wall flowers on the building are real (outside).

As the front road is wide and with few traffic, it leads straight to a hospital about 1km away, you will hear siren every night (in our case, every midnight over the days we stay). Loud and clear. The bed could be easily shaken when anyone sit or move so it could be distracting to the person already sleeps. The room's service light is blue which emits brightly at night (could have been orange). The gap between room door and the floor is too big so the aisle's light will beam into the room even if you turn off the room's light. The curtain can not fully cover day light.

The hotel is well located, the rooms are clean and the services is great.

Nothing to complain about.

Location, parking lot and spacious lobby

Mattress a little bit too soft to us

Polite counter staffBed is comfortable Lots of trendy decorations and settings

Very narrow , smelling,and dangerous car park.Broken bicycleShaking elevatorLocked window with no air flowNo wardrobe in the roomNo clothes rack in the shower room Dirty carpets in and outThey really need to make the basic things right.

The room is clean and quiet. It is nice to have the check out time at 12:00.

We have to drive to the night market. If we do not have a car or bikes, we may hire a taxi to get there.

there were changes in breakfast in two days stay, Saturday morning is having better quality

room is unexpectedly small, staff not very familiar with tourist spot transport information, not convenient location

The location is good.

The shower was flooding while I was using it.

Good

Staff was not flexible in allowing a early check in.