First Group La Cote D'Azur

Absolutely amazing staff especially during check in. I loved the little treats and drinks that were available at the reception area. It’s a really nice touch.

Bar area could be opened to a little later than 8pm on Friday nights.

Location and service

Bathrooms could use an upgrade. The air conditioner does not work - for a 4 star - the aircon should work !!

Beautiful place, the location is amazing, friendly staff from reception. The bar is closing early ?

Good

No contact yet from the property after I gave a review about the cockroaches we dealt with.

Sea view in our apartment. Absolutely spectacular and stunning.

You have to pay for air conditioner. Only the first 8 hr use is complimentary !You pay R200 per hour for late check out ! The first time EVER in my life time have I ever experienced such policy. Initially, I was told that it was R100 per hour. On Check out , I was told that it is R200 per hour. I checked out 2 hours late ( requested on Check in ). I had to pay R400 extra , which is ridiculous!They remove pool cushions at 5pm on Saturday. Yet, the pool closes at 8pm.!!! What is that ?The Management should up their game !! The place has loads of potential though!

Loved the beautiful view of the ocean!The lounge area was light and airy with its large windows showing of magnificent views of the sea.Beds and pillows were comfortable. Close to the beach. Very friendly staff, even at the restaurant. Pool was lovely. Kind of staff to offer us water on arrival and water on departure.Wifi worked well throughout the resort. Had staff assistance to get luggage from the car to the room on check in and on vice versa on check out. Security guard was helpful. Advised us on where to get out tyre fixed after a nail got in it.

The large inventory checklist was frustrating especially when you are exhausted from a long drive. I have been to other resorts like Alpine heath and they don't expect such from theirs guests. It's something First Group needs to look at.The chalets are out dated. Bathrooms were tiny, difficult to have a shower. Water pressure is so low and there's barely space to move in the family bathroom and shower itself. Management should rather remodel the family bathroom and remove the bath and make room for a spacious shower instead. And add a bigger showerhead and mixer.The aircon didn't work on our second night and we bought a voucher, but it still didn't work. We were provided with fans, but it was too noisy. I only slept after 1h30am.Food options at the French Vanilla Cafe are pretty limited. Very friendly staff, but we were so tired and hungry when we checked in and I was lookin forward to eating, but food took long to arrive, about almost an hour. The waitress did apologise though. My double burger arrived, bun was fresh, lovely jalepenos and pickles , but patty wasn't all that flavourful.Parking is difficult with a big vehicle as the space was very tight. The security guard was helpful though and helped us to get a different parking bay on our second day.

Friendly and helpful staff Clean Ice cold air conditioning Best pool

No pretty girls

La Cote D'Azur exceeded our expectations. The accommodation offers everything you need and more (particularly the kitchen which has every conceivable device!). All the flats offer ocean views with beautiful balconies to relax or dine. The location is also excellent as one has easy access to the beach. The resort offers a pool, adult and kids activities and the staff went out of their way to ensure that our check-in AND stay was comfortable.

Nothing!

Everything

I am totally wheelchair bound, your bathroom are too small for wheelchair and they are not wheelchair friendly the room i was in is 306.

The Location to the beach is close and the patio with braai that is undercover is excellent.The unit is nice and spacious and the sea view is just an added the bonus.The staff is very friendly when it comes to handing out ice and ask for any extras......The ladies come everyday to clean the rooms and we never felt like we stayed in a dirty room......

Breakfast staff was extremely helpful and always had a smile. Security guards at the entrance was extremely friendly and always trying to assist us, was really amazing. Overall, all staff was very helpful and passionate about their guests to ensure a comfortable stay.

None, excellent stay

Friendly, caring staff.Clean and neat apartments.Staff are kid Friendly heated pool open 24hrs

Facilities.

Pillows. More duvets needs to be available

Breakfast good. .Needed a room closer and upper floor due to a older party in out group but without check. Was told NO. In. Rude manner

It was convenient to our event . It had excellent welcoming staff .

The aircon was not working properly and the gate to the beach was not working

Yet again La Cote DAzur delivered a great family holiday. They are so consistent with great service.Sizwe at reception is absolutely amazing he is so full of energy and so attentive.

The rooms and carpets need a bit of a revamp

LocationSea View Close proximity to restaurants and shopsFriendly Staff

Aircon is pre-paid. This is just ridiculous to expect guests to pay for aircon Uneccessarilly complicated check-in process

Staff are friendly and make the place so much fun. There's activities all day. Pool is heated

We were out most of the evenings but the weather the view the room and facilities were top notch as always. We always come so nothing new but the experience is always better than the next

The cleaning staff were not friendly at all

I liked the fact that shops and facilities were conveniently close and the beach was a walk away .

Due to the weather this past week it rained quite a bit which caused the roof to leak . We brought it to the hotels attention and they advised they couldn't fix it . We were then asked to repack all of our belongings and relocate to a lower floor. Having 4 kids and quite a lot of luggage it was an inconvenience . For such a nice facility this was a bit disappointing.