Itsy Hotels Hill View Ex

I did not like the property, staff is helpful

Cleanliness is required, curtains were dirty, lift stops , not a value for money , advanced paid but refund is not provided yet, sent emails but no response, I did not stayed there for more than an hour , still they charged me for 3 days , check on is auto and same with check out

The Hotel doesn't have in-house food facilities, hence the menu option is limited. The location is very prompt and close to many landmarks and malls. The room size is quite spacious.

Room and Toilet cleanliness needs to be improved, the furniture and upholstery are old.

Location

Room phone not working. No extra shaving or dental kit . It was expected of treebo. Only body wash no shampoo

only location

Only location was good and parking facility otherwise rooms are not clean not at all good lifts are very small 3people cant travel in lift together

location was good. and close to places I wanted visit.

AC was not working properly. Lift was not operative on all the days of my stay on 2 ndFloor.

Staff was very helpful. Pet friendly

Lower road facing floor has traffic noise

Hardly anything to like about this hotel. One good comment is due for the Hotel manager who was able to let us check out after one night stay and refund the balance.

No wifi - I had to struggle at the front desk before they could make the wifi work for half an hour, and that too for just one phone.Extreme lack of cleanlinessBroken tableTorn curtainsVery ugly and unclean ElevatorDue to all these issues, we had to leave the Hotel after one night stay. This caused us to arrange for another Hotel option at a very short notice, which was very expensive.

The staff at reception were lovely and very helpful.

Difficult location. Difficult to get to and find. Cleanliness is poor and don't bother with the breakfast. We never got what we ordered. No butter on the toast, sugar, and milk in what was to be black coffee. No understanding of what was required. But it was cheap and cheerful and staff tried their best.

Simple, clean, worth the price

Lil off the main road and difficult to spot

There is no kitchen in the hotel ,u have to call food from out side.Only idly/utapam/ poha was available for break fast. Room rent charged higher than thearket rates.

Your commitment for break fast, do you know what they are providing,No pratha/ No corn flakes/ no eggs.Being a north indian visitor what else I can take. Very sad.

Location - centrally located and walking distance at Pune Book Fair where I visited for 7 days.

Linen was not good. Pillows bad. Extra pillow horrible. Asked for a big bed for a couple, was given one with two mattresses that kept.shifting from the center.. The mattress life is also near over.Breakfast was not good. We ate only once in 8 days. Plates and cups or mugs were made of plastic. Crockery poor.Bathroom fitting actually hurt the knuckles while operating. There is no service of food expect a local food joint.Front office was kind and good. Thank them for allowing my friends to keep their luggage there for a few hours. Room size was average. But I fail to understand how Treebo has added value to the hotel. The days I booked on Booking dot com where I selected free cancellation and pay when you arrive, I was hounded by Treebo 3 times a day for 10 days to pay the total amount or they would cancel the room due to high demand. Do not appreciate this as I trusted Booking.com which am using for a long time.

Good location and cleanliness.

Pompous writing on the walls.

Breakfast ordinary nothing to comment

The room towel,bed linen are to be replaced it's old,there should be a bed sheet put between the quilt, so that the sheet is replaced every day & quilt kept and cleaned once a week or month.

NA

No internet speed, have to change the room due to fan issue, Windows did not have locks

It's was very comfortable & location was good , peaceful at the same to close to all major food joints

Nothing specific as such.

Breakfast was good. Location taxi refuse to come on the door

No hot water have to ask

Not at all good rooms smelly bedsheet old property bathroom sink look like of 1990

Good rooms, clean.

They overbooked the place and almost sent me away. Had to fight my way in the hotel. Needs better management. but I got a good room in the end.

Excellent: 1. Location2. Checkin Staff3. Support Staff

Complete refurbishment needed:1. Washroom2. Toilets3. Mattress

There isn't a buffet service available. Instead, I have a limited selection of options to choose from, and once I decide, they'll deliver it to my room.