The Fern Residency, MIDC, Pune

Breakfast and lunch was reasonably fine. Staff was good and polite. Close to DY Medical College Pune.

We checked in late mid night so things moved very slowly. Floor corridor lights were not on, so we have to use our mobile phone lights for corridor movement. So avoid mid night check in.Toilet was not up to the mark. For transportation you have to rely only on Ola/Uber. Far away from main city of Pune.

Friendly & helpful staff all across the property, clean rooms & good food.

Good staff and food. Good for one night business stay.

Basic Hotel. Scope to make it a bit lavish with some colors, carpets, decor.

Staff at the dinning place is very good.Good service by Mr.Tanishq , very much helpful.

Mosquitos in room.

Hotel provides a good value for the money in the facilities and services it provide.Rooms are spacious and well kept. Location of the hotel is bit away from the traffic so the area is peaceful. But nearest metro station is only 5mins by taxi.Buffet Dinner and breakfast was very nice. Lots of dishes and acceptable taste.

The hotel is maintained well, neat and clean !! The room lights are good, mostly we will not have bright lights in the hotels but here the lights in rooms are bright, which is really appreciated. The amenities provided in the bathroom is excellent!! Special thanks to some of the notable staffs, Raj and Anima at restaurant - they are very active and customer friendly !!! Risikesh at the reception - He is welcoming and accommodating, very friendly and supportive !!

Food needs improvement..... Food is not too bad, I could say it's average!!! Needs some improvement to meet that range of restaurant in a three star hotel !!

We stayed here for 7 nights and the stay was comfortable, the washroom is very clean although their furniture is wearing out especially the bed or maybe it was just the room we got. Breakfast was good and had decent options. A la carte was good too. There is however one thing to be noted due to the way the hotel is designed there can be disturbances if there happens to be stupid guests in the hotel, which we have faced during our stay. The management should take strict action such uncivilized guests.Service is excellent especially the restaurant staff Anima. The housekeeping is very prompt too.

Nothing really

Look location and great staff

The rooms feel dated and the furniture is sticky due to cleaning chemicals.

Good spread of breakfast. Good house keeping.

Should have a gym.

Good variety of local foods, very friendly and helpful staff

Nothing really. good value for money

Food, rooms, facilities

Surrounding

The staff at the front desk - reception and the restaurant are exceptional. Was however disappointed with the valet and the concierge service, both non-existent.

The size of the room was a bit small and there are no avenues of relaxation, considering this is a business hotel.

Breakfast, Staff, Rooms - value for money

Good variety for breakfast and good service

Towels in the room were smelling.

Breakfast was with limited options but good Very friendly staff

We could hear the TV in the next room which disturbed our sleep

The spread was okay but the quality of some food was dissapointing.

Facilities such as USB charging stations or help for missing power adaptors and more choices for restraunts the menu card in the room is missing sheets

not a great stay. a lot of room to improve.

- Food was of low quality - Found a bug running on the food counter- ill equipped staff

location

average for the price

Comfortable place for family stay

Location was slightly outside main city

The staff were exceptionally good and prompt. Its value for money.

All good