E-Square The Fern Pune, Series by Marriott

Long walk to the room with no Wi-Fi and got stuck in traffic daily

I was given the farthest room from the lobby. I had to walk a full circle to reach the room. On top of that, there was no Wi-Fi coverage in the room. Even after repeated complaints, the issue was not resolved during my entire stay.The location is a negative as there is a lot of traffic during office hours.

The room.. big spacious

Corridors tiny . Poor lighting

Very good

The swimming pool operates in the morning, causing lot of thumping sound early morning, which is not very peaceful.

As a regular international traveler, I stay in over 50 hotels each year, so I’ve experienced a wide range of hospitality. E-Square The Fern stands out as one of the best! From the moment I arrived, I was impressed by the friendly, professional staff who go above and beyond to make sure everything is perfect. The rooms are peaceful, modern, and impeccably clean, offering all the amenities one could need for a comfortable stay.A highlight of my experience was the food at the restaurant. The quality is exceptional, with dishes full of bold, exciting flavors that truly tantalize the palate. I made a special request for Rasmali dessert for dinner, and the talented chefs, Yogendra and Prasad, did not disappoint. If you’re staying here, do not miss the food—it's a treat!The waitstaff also provide a fine dining experience, with the kind of attentive service you’d expect at a silver-service restaurant. Namdev stood out as an excellent waiter, so helpful, kind and professional.This is the kind of place that makes you want to return again and again. I’ll definitely be staying here on my next trip to Pune!

Nice clean hotel with good breakfast options

Just be aware that due to metro construction the roads are blocked

Rooms were clean and breakfast was good.

Due to construction work on the main road, it was difficult to reach. The hotel should put direction boards on the main road for people to navigate.

Very neat and clean rooms, environment friendly as they are using glass bottles instead of plastic. Comfortable bed.

Right now due to infrastructure work in that area the roads are closed. The hotel can put up a board in the road where to take a turn to come to their propertyl

I have been traveling worldwide for the past 22 years and have stayed at numerous hotels and resorts. However, the hospitality and services provided by E Square were exceptional. I have never experienced such excellent service, even at 7-star properties like St. Regis and Pullman. Truly an amazing experience and top-notch service!

clean specious comfortable

food

The staff is very affable and polite. Everyone from the desk staff, to the restaurant staff to the security personnel are professional, polite and want to have good conversations. The bathrooms are spacious, clean and the hot water mechanism works well.

The wifi in my room was weak. I am not sure what the issue was but the signal isnt the same in all parts of the room. The rooms could benefit from hacing a power cord extension as well for more plug points.

It was a good surprise for a 3 star hotel. The room and the bathroom were very big and well equiped. The restaurant served good food. The staff was dedicated and helpfull. The location rather close from institutes and the university turned to be convenient for me.

The air conditioner was somehow noisy and hard to pilot. The music played in the corridors was rather loud from 8am until late (11pm/midnight).

It was comfortable and pleasant. Staff was really warm and polite. That was the best thing.

Dinner we ordered of stir fried vegetables and steamed rice could have been better.

Location is on main road. Rooms are sent size and have a nice view of the city. Breakfast spread was decent.

The staff was dull, inefficient. Breakfast orders took really long to come. Checkin process was also very slow

The room, the Indian food and the staff

That there is a lot of construction around the property ( since lockdown)

Room size is okay and bathrooms are okay.

1. Very poor frontstaff with no assistance for local travel.2. Very poor breakfast and unpleasant restaurent staff3. Due to metro construction, too much traffic.

Good facilities

Table bottom levels was dust accumulated, not cleaned.Water logging in bath room.Cleaners using shoes in room can be reviewed.All staff was supportive & gave good response.

Clean and efficient, friendly staff and good service

Near and clean and good for business traveller

Front desk staff need more training to handle guests . At times they appear to be a bit confused

I like the eco conscious choices that this chain makes. I love that they provide water in glass bottles instead of plastic ones. Changing bedding and bathroom linen on alternate days is great. The staff is very welcoming. Onsite restaurant and room service is a plus. The rooms are huge! Location is pretty close to most places in Pune City including Pavilion mall.

It's not the hotel's fault but the ongoing metro construction can be a problem for Uber/taxi's to reach during certain times of the day. They could provide USB charging in their rooms which is standard in all modern hotel rooms. The spring mechanism on doors all over the place need fixing because the loudest noise is from doors slamming.

Very clean and spacious rooms. Also the staff was very supportive and attentive