RA Residence Baner, Pune by Agarwal Group of Hotels

Location, and comfort.

Bit costlier than other options. But still pretty good.

Room was nice and comfortable

Washroom was not clean, I had ask them to clean after my arrival

Location issue, service issue no cleaning

We liked nothing, it was a horrible experience

The staff was extremely rude, i had reservation for 2 nights, but due to the correct amount not reflecting in the app(after some cancellation), i paid only for the 1st and was gonna pay for the 2nd day later sometime, but the receptionist kept calling for money every 30 mins from 10.30 and kept calling till 1. We checked out at 11.30, 30mins later that their time and was harrased to pay extra

1 staff who attended was goodHot water

Untidy bedsheets pillow cover and lots of cockroaches.Room is a tiny hole

very dirty rooms bed shits where dirty bathrooms not clean, room filled with bugs avoid this place

rooms are not clean at all

Staff was very helpful and always responded quickly

Basic amenities missing - not even an exhaust fan in the bathroom , towels were not kept in the bathroom The AC was leaking

Good

Linens were dirty. They don’t support sustainable travel as they don’t provide refills drinking water . You have to buy their expensive packed drinking water bottles.

The staff was vey helpful but

1. Around 1:30 AM we were sleeping and there was a mouse on the table I have attached a picture, I have a video as well 2. When I called the reception they answered the call but forgot about it - after 10 minutes I called them back and had to remind them that there is a mouse in the room. They still forgot to send someone in the room to handle the situation.3. I had to go down to the reception and then everyone was sleeping I had to wake them up and then they sent someone with me to remove the mouse - but the guy couldn’t remove it and it ran down the bed 4. The receptionist was telling me that all the rooms are booked. I had to tell him then he gave us another room. This is an experience I hope no one has to go through, just wanted to put it out there 5. And the last thing, do not go for the pictures posted the rooms and the pictures do not actually match

Peaceful location. Good property, house keeping is great.

No breakfast and no hotels nearby. The property was better in cleanliness when I stayed there 3years ago compared to now. Cleanliness can be improved it keeps coming down. Adding breakfast + clean rooms will only make it value for money.

Peaceful location

Add breakfast + maintain washroom cleanliness

Location is good.

It's not value for money. I was charged rs.4400 for a night for a very small room and the stay didn't even have complementary breakfast opion.

This is a property that I’ve grown to love and whenever I have some business in Baner, I book Ra Residence without a second thought. I have to say that it’s completely worth the price and the staff is extremely helpful and polite. The greenery is a cherry on the top.

Thanks to Mr. Yash Sule . I received my invoice .

The room size is too small as per cost . Location is not good Amenities almost non existent

Clean and well maintained property with really great ambience and Greenery. Highly recommended for short stays of a days or two at Max.

Not at all recommended for long stays. They neither have kitchen so no breakfast options( you can order on Zomato or swiggy) nor any basic amenities like laundry. Understand they don't have inhouse laundry service but then no tie up with external laundry services. All you have to do of ur own tats searching for laundry service somewhere outside. They don't even have even contacts so not at all recommended for long stays. for short stays it can be considered and if you are peace lover then it's great.

Location, hospitality & room service, Modern Interiors, Very good property

Cleanliness is going down compared to when I stayed here 2 years ago, especially bathrooms. Cleanliness is the main reason I am chosing RA Residence and if it still goes down then I have a problem

Good and clean property. Friendly staff. Loved the interiors of the room.

The rooms are attractive though small ! There is provision of fridge and microwave which we used a lot and came quite handy ! The bathrooms are clean and good to use ! The receptionist was well mannered and well spoken so overall the stay was great and liked it !

There is no provision of shampoo or cream etc which should be there ! Guard is rude and can be better and should treat the guests better ! There should be a sign board at the main entrance of the prabhavi tech park for the hotel ! It would be great if the above stated points are looked upon and improvements are made ?

Hot water in shower

The guys at the reception were illiterate, didn’t speak English at all and use computer. They could not give docs about payment made. All night they talked downstairs very loudly and watched films. After my departure they immediately claimed that I had not appeared at the hotel in order to have double writing off. I consider it as straight fraud. Room was very small and dirty.

The place is very clean, quick service. Warm and courteous staff. I had a great stay at RA Residency