Hotel O Sunshine Inn Near Pune Railway Station

The staff was very polite and helpful

Nothing in particular, everything was good.

Bathroom are likaged, room smelling , light bord was not working

spacio7s room with AC and good bed

bed smell of paint,chemicalintercom not working

Location

Not at all clean, Bad staff, Unhygienic, Low quality

Continent location

Staff behavior is rude. Tv, ac not working. The washrooms are in bad condition. Mirror is broken.

Norhing very bad

There was manager mahadev, he is very rude and asking more money which we paid on booking. Com

Good property to stay. The staff was amazing, polite and helpful. The hotel owner was also very helpful.

NA

The location is fabulous.spacious rooms. neat and clean bathroom They made us feel genuinely welcome and attended to our needs with a smile.

It was very good palace for alone stay, we loved this property, happy with the outside view.hotel was good along with room service.Neat, cozy, service was good, location was good, and room was nice. Stay was too good. staff was very polite and helpful. It was a great place to stay with your family.

no issue at all

Nice rooms and good service. Fast check in and check out. Food was great. It was great experience, hotel staff was very supportive. nice interior. thanks!

NA

Staff was good, the veg restaurant was also available, the food was good, good experience. staff was very friendly. nice place.. cozy stay..

NA

Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff. Received good recommendations for food. Room was clean with the essentials. Hotel central, everything i needed for a short visit to Pune.

perfect

most pathetic hotel and also booking.com. when arrived at hotel, manager was not present and went for Namaz at 10:30pm. I reached with wife and 6 month old child. Manager was absent he didn't assigned job to other for checkin. we waited for more than 40 to 45 min but neither he arrived nor responded to staff's call. Other staff denied to checkin. we had to search for other hotel at the mid night with only 6 month old child.

the unprofessional behavior of the hotel staff has also dented badly to booking.com image and thus not only stopped using booking.com any more and now will also delete the app.

near railway station

blankets and badsheet are not cleantoilet roll is not providedtowel not providedwater is not provided

At the time of check-in, we were informed that the prices mentioned on the site were on the lower side so we were asked to pay extra. When we asked for the bill it was denied to us. Also at the reception counter, the Receptionist was not co-operating and made us wait for more than 30 mins to attend to us and after 30 minutes were told about the prices. We asked him to verify so he asked us to talk to OYO or Bookings.com directly on our own and denied even making a call for verification as the prices shown differed from their original cost. Hence I think this tactic of earning extra bucks from customers at the last minute is a gimmick. Also, this place is not at all family-friendly.

Transparency and support from the staff of the Hotel.

Total lack of cleanliness poor service Not even BASIC FACILITIES NO Morning TEA No efforts to have HYGINIC CONDITION

Not comfortable with Bathroom cleanliness

1) Bathroom was not clean2) Cigarate smoke was in full room3) hook for Jet spre at toile was broken4) Basin pipe was leak5) Basin tab not getting close 6) No dustbin bag in dustbin

Very good service and staff. Completely satisfied. Clean and well maintained rooms.

Lift was small so we couldn't take out machine. Had to take stairs.

Pleasant

Kitchen was closed at time of check in atv12.00 pm and No breakfast in morning available as promised by hotel and they provide dishes as per requirement only

Good facility but no breakfast available. Staff was good but need to increase more staff