H Best Hostel Cafe SaiGon

The room is good, spacious is ok, the staff good as well. The problem is about the matress not comfortable and if you come with many bags, careful, there are many stairs

I stayed at this hotel for three nights. The location is convenient for those who want to be near the nightlife, but it is in a small alleyway that can be difficult to find. The staff were polite and professional, and the owner was very helpful at first.When I tried to extend my stay, I was told my room was booked for one night, so I agreed to return the next day for four more nights. However, when I came back, my original room had been given to another guest, and I was moved to a different building. This new room had some maintenance issues, including a weak mattress, blocked AC filters, peeling wallpaper, and noticeable mold, which made it uncomfortable to stay in.The surrounding area is quite lively at night, but some may find it a bit overwhelming. While the owner was very friendly in the beginning, she suddenly became distant and unresponsive for reasons unknown, which made the experience disappointing.Overall, the hotel has potential, but organization, maintenance, and communication could be improved. The staff working there are great, but I would recommend looking at other options for a more reliable stay.

Great location it is so close to bui walking street but not nosy as rooms are tucked away. Very authentic feel as it’s down some of the small winding alleys in between the big buildings

I don’t like to write bad things as it could have just been a funny day but there was confusion around the bill I had booked via booking.com but then there where they said additional service fees had to be paid when arrived. However the service wasn’t great so I felt after I shouldn’t have paid the service fee. No toilet roll was given in room. I had to go up and down twice for WiFi as no guidence on how to accesss or passwords. No water not even mini bottles provided…. Even though a service fee was paid…. It would be nice to have the option to pay additional service as I will always pay gladly if good service and care is provided…

comfy bed, nice staff, central location great value

All the staff were very nice to us, they even waited until 3 am for our check-in. They also served us breakfast later than usual on the following day so we don’t wake up too early.

The matress is super hard, it’s made ou of some sort of plastic and it’s super uncorfotable. The water pressure was not amazing, which is fine, but the hot water wasn’t always working.

The owner of the property is truly amazing—honest, helpful, and genuinely kind. She went above and beyond to assist with booking activities, and I had a great experience on the trips to the Mekong Delta and Cu Chi Tunnels, which were the most affordable options available. The laundry service was excellent as well. I wish her the best in all her future endeavors.

The dorm was small, cramped, and had an unpleasant odor when I first arrived, possibly due to wet clothes drying. There are no plug points at the bed, so an extension cable is needed. The attached toilet within the dorm lacks privacy and can be noisy when others use it, plus it’s quite small. The price on booking.com might be misleading as the initial displayed amount and the final booking confirmation amounts are different.

Staff and location

No toilet paper

Kim and her staff is so welcoming and friendly ! The room was simple but everything was good ! I had a great time thank you

We liked it was near Bui Vien Walking street. We liked that the staff gave us the map and explained us everything about attracations.

It was very easy to get lost in this tiny streets. It is not very comfortable to move in this little streets its kinda claustrophobic. the accomandation was not clean, the stairs were steep and dangerous. The laundry expensive.

Staff gives useful tips on arrival.A/C is a beast.

Bed on wood planks, small.

The property is ideally located near major attractions, offering easy access to must-visit spots. The staff is warm and accommodating—be sure to ask Kim for top recommendations on attractions and the best places to enjoy delicious meals.

The room was satisfactory, but the staircase leading to it felt a bit unsafe. The hotel is situated in an alley, blending seamlessly with the surrounding area. Despite this, I enjoyed the unique alleyway atmosphere, which added to the overall experience. It's definitely worth the money!

The location was great, we found the hostel easy to find with the map, even though other people have complained about that. We did both excursions recommended when you arrive, which were reasonably priced. The ground floor stayed dry during flooding which was lucky as it’s highly raised.

Guests left in room opposite due to mould, spend ages on the phone trying to get a refund for their stay which did not seem to be successful. This worried us a little. My book went mouldy from staying in the room due to the damp. The bed was very hard. The shower pressure wasn’t great and was cold on our first night.

The Location was great. It's in a small alley way so it's nice and quiet but when you walk out of the Alley it's really busy and you have everything pretty close by.

I had to pay double of what was shown on booking. On booking it said it's around 70.000 pee night but then you had to pay double that for 1 night for "service charge" which is ridiculous because the room was so small you couldn't even walk in there properly. The bathroom was really small and always smelled really bad. The fixture for the shower was broken so you had to hold the shower had the whole time when you were showering. The guys working there stayed in the same dorm room and were overall really noisy. Although they were really nice they snored, had alarms going of for ages early in the morning buy sleeping through them so me and other roommates had to get up and wake them up multiple times. They were in the room watching videos on their phone on full Volume or were on calls, even got up in the middle of the night to go to the toilet with the door left OPEN! (The rooms are so small wirh the bathroom inside you can hear everything) they were also talking really loudly early in the morning when they were getting up waking me up. Never had the chance to sleep longer then 7 in the morning because they just didn't care about the people staying there.There were also cokroaches in the room.

The worst treatment, and when you book through the application and go directly to the hostel, they ask for an amount higher than what you booked. Rooms are not suitable for sleeping in, even the bathroom smells bad. There is no air conditioning.

The worst treatment, and when you book through the application and go directly to the hostel, they ask for an amount higher than what you booked. Rooms are not suitable for sleeping in, even the bathroom smells bad. There is no air conditioning.

Charging plugs not near the bed and wash room is very small and big broblum demand service charges

Big enough rooms. Felt safe. Staff were super nice and very helpful. They let us check in early! Amazing location. AC worked great.

We only got our free breakfast 1 out of our 3 night stay and it did not come with a coffee as suggested on here. Mattresses are hella hard. Showers have super weak water pressure and the water was cold.

Passable

Bed was not comfortable... only bike enter to the way to the room we can go by tuk tuk or car no lift facility

The location!! Very convenient spot as you’re within walking distance to all the tourist spots! Kim was so friendly and helpful from the minute we arrived and gave us information on distance and prices of different places to visit and helped us to book our visit to the cu chi tunnels!! She also offers laundry service which was excellent!! Room was clean and hostel is tucked off the main road so very minimal noise!!

The bed was a little bit hard but that is a minor issue as we slept well!

The property was clean, the staff were extremely friendly and helpful. The laundr service is handy and the location is great.

It was hard to find with google maps, the bed was extremely uncomfortable but you get what you pay for. My door key didn’t work later on in the day, they called a locksmith to fix it within 2 hours.

My time at H Hostel Cafe Saigon was fantastic. The prime location in the heart of the city allowed me to easily explore all the attractions. The rooms were spotless and provided a cozy sanctuary after a long day of sightseeing. The staff's excellent communication made me feel welcome and taken care of throughout my stay. I would highly recommend this hostel to anyone visiting Ho Chi Minh City."