Novotel Saigon Centre Hotel

The staff and the look of the hotel

The location.

Their WIFI and the bed.It is 2025 now and no hotel limit their wifi unless we register to their club. As biz traveller which use wifi pretty much, i wont go there anymore.

There’s a good staff who can communicate in english. Clean and Nice function of room. Location is good. The taxi can easily drop off.

the nearby restaurant might be noisy until 22-23pm.

Great breakfast and friendly staff. Location is also very good.

Great location

Beds were quite hard. I didn’t ask for a topper as was only there 2 days

Does what it says on the tin. A solid, functional well-maintained 4-star business hotel, extremely well located.

Nice location, breakfast buffet and lounge access. Nice pool for swimming.

The pillows and the rooms, which were quite small. The swimming pool is for swimming and the area as such is not for sun bathing.

Christmas decoration, tasty dinner since it was raining cats and dogs that night

Breakfast, housekeeping..room was so clean, staff attentive.

The noise in the evening from the bar across the road…it was so loud and booming

Well it was very ncie that they could let me have a shower in the evening evn though i had checked out at the health centre - i was all hot and sticky from walking around

Great location and spacious room, staff were great and attentive. Loved the rooftop bar in the even

Nice hotel, nice room, good food

Executive lounge could be better

In town easy to reach to other travelling placeCompact , clean and convenience

We stayed on two occasions, 3 days and 2 days. Breakfast selection far superior on the earlier visit, as was check in process. Second visit a little disappointing.

Second check in process not up to expected standard (Accor Hotels) possibly due to booking.com reservation rather than via the Accor membership as we were repeatedly told (felt a bit "second class"). Not particularly welcoming and after flight from Hue, we lost our "relaxed" vibe for a bit. No welcome drink vouchers as per first visit, and all other Novotel/Accor experiences over many years. Perhaps some female reception staff require further hospitality training. Bar staff on lower level excellent and concierge staff superb. Massage spa and staff superb. Top floor bar staff quite superb and very helpful with dining and shopping suggestions outside of the hotel.

Good hotel in the heart of city. We had a long stay of 7 nights in a Junior suite. Room was spacious & comfortable with access to executive Lounge. Location is great and within walking distance of almost everything.

Breakfast was a standard affair with not much effort put in changing daily menu. It got pretty boring from the third day onwards.

Staff were very accomodating of all of our needs, and helpful showing us where all the tourist sites were on their map. Loved dinner and cocktails on the rooftop and the buffet breakfast was really something!

Loved everything!

Good location near the War museum. Check in and out were swift and the breakfast buffet had a good variety.

Cleanliness in rooms can be enhanced.

Friendly, welcoming and enthusiastic staff! Fantastic breakfast; one of the best in all of our Asian travels. Amazing custom made coffee too. Very large room with plenty of light and space. Convenient location with plenty of things to explore in the area.

Extremely friendly and cooperative staff. Huge and comfy bed.

Very pricey, noisy air vent inside toilet room.

Great location and nearby nice local restaurants

The bed is too hard.