White Lotus Hotel Saigon

The location was convenient for us, comfortably within walking distance of main attractions / sights. The bell boy is worthy of a mention - always smiling, keen to assist and cheerful.

We had a few issues with the room on arrival - my main concern is that these should have been recognised and addressed prior to the room being occupied. To the staff's credit all matters were swiftly rectified.

Great balcony view of the city.

Outstanding gem of a hotel hidden away in the right location!

The location was perfect, centrally located with easy access to everything. The staff was incredible. Tan, Phillip, Victoria, everyone was always so friendly and accommodating. The breakfast in the morning was delicious and a perfect to get something in your belly before venturing out in the busy city. Truly couldn’t have asked for a better hotel experience on our first trip to Saigon.

The street can be a little noisy at night.

Good location close to most tourist sites. The hotel is in a side street with less traffic. Staff are friendly and helpful. Breakfast was good. Clean room and comfortable bed.

Great value hotel for short term stays in HCM. The room was spacious and comfortable and the staff was nice. The location is great and allows you to walk to all the key monuments/museums, especially at night.

Breakfast was very limited

Very helpful staff they arranged a taxi to the airport, and Henry on the front door was also helpful.

We booked the room with a balcony, but when we arrived They told us it was unavailable due to maintenance.We stayed in a much smaller room.We had been in Vietnam for a month and thought this was the worst breakfast we had on our trip.

I just want to give credit to the staffs! Philip and Henry were very sweet and welcoming. Philip was there when I first came in, he helped me with my heavy luggages and even on my last day, he waited for my taxi to load my things in the vehicle. Henry was there during evenings and he was very helpful and welcoming as well!

the food breakfast could do some work. It looks like it is catered for a certain race since a lot of them stays in that hotel. not much options and just looks like left over vegetables. Bed is a bit too stiff to my liking.

Good location, very responsive. Phillip was very helpful and knowledgeable. Overall I would recommend it.

Our family of 11 had a wonderful stay here. The hotel is not large, but we all booked rooms with windows or balconies ov

The staff was very friendly and helpful. The location was great.

The hotel is old and many of the building's fixtures are noticeably in need of replacement or upgrade.

Strategic location from which you can reach all places of interest. The room was large and perfectly clean, equipped with all comforts. Considering the liveliness of the area, it was also very quiet.All the staff, and in particular Phillip at the door and Rose at the reception, as well as the kitchen staff, were all very kind and friendly, making us to feel at home.The breakfast was good, varied enough for a good start in the morning.Recommended!

Tina was wonderful and did an amazing job cleaning. Also the breakfast staff, Tammy was great. Her eggs were delicious. The front desk staff was helpful when getting directions around the city, I wish I remembered her name but she was the night time front desk receptionist.

Only 1 side of the view from balcony

Everything: bed was a rock, A/C didn't work properly, balcony door did not close so hot air coming into room when we were on balcony. No way the room is 45 m2. The room looks nothing like the pictures Bathroom is safety hazard: shower in bathtub but no handle to hold on to climbing in and out. Bath not connected to wall so water goes behind bath, not hygienic. Showerhead in 1 position only for small people. Only 1 nightstand. No room for 2nd one because fridge is next to bed. Strange empty kitchen cabinets in room??! Folding bed in middle of room. Breakfast room is too small, no tables available when we came down. Baking going on IN breakfast room so awful smell. Needed a shower after breakfast. We got a table overlooking kitchen and dirty dishes. There were no coffee cups, no more bread. Nothing to put on bread besides tiny cups of jam. Fruit was only banana. 1 toaster for whole room. The take away breakfast was 2 dry slices of white bread, 1 banana and a cup of yoghurt with jam. Never again!!!

The staff was very friendly, the breakfast was good. The location was perfect: Japan Town is just around the corner, there were at least 3 convenience stores in <5 minutes walking distance and it is quite close to many main attractions of the city.

I had an issue with the toilet in my room that would not flush. I only stayed for 1 night and didn't want to bother the staff for the few hours we spent there. They were still able to help me find a quick and easy solution for the time being.

the staff (especially Graces) was very helpful and friendly... recommending tours and things to do. the room with balcony was exceptional nice and comfortable.

breakfast could have been a bit more choice, especially with fruits.

The room size was ok

The long list of rules and regulations in the room and also pages of all the individual charges you would incur should an item be broken or damaged, every single item in the room was listed. It didn’t feel welcoming at all.The first room we were taken to didn’t have a window and I was told that was the room I booked despite my booking pictures clearly showing a window. They did move me but made it clear they were “doing me a favour”.

Location was fantastic. Opera house 3 minute walk. War remnant museum a pleasant 30 minutes. Loads of restaurants near by. I arrived to realise I had lost the key to my padlocked bag. Grace and Hui sorted this out with good humour and efficiency. In fact we always had a laugh and joke with Grace who was extremely helpful. Tammy, made us wonderful iced coffee and made eggs every morning. Finally, Rose and Philip sorted us a cab and got us to the station in good time. Highly recommended.

The kindness of the staff. The uncle helped us carry out luggage to our room. Tho we arrived late for breakfast, Tammy the receptionist heated up all the food and made us some authentic Viet coffee. Super grateful

The room is a bit small

Friendly staff. Thanks to Philip for being welcoming and helping us with languages!

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