The Jade Hotel

Advertised a spa and an airport shuttle, that is why we booked. It had neither.

Good value

We got I. Late around 10:30pm. The kid working the front desk must have been new. Had to dig up enough cash between the two of us because he didn’t know how to take a credit card.

Good location near laundromat, grocery mart, and lots of street food Air conditioning works Clean bed sheets

Had a family suite yet our room felt stuffy as it had windows that did not peer outside, but inside the grey interiors of the hotel building. “Inner courtyard view” is a lieFilthy room, with LOTS of ANTS crawling in every crevice of the floorsBathroom had a clump of hair from previous guestWeird bubblegum scented body wash and shampoo. No shower rack to store your own toiletriesIndoor slippers provided look used and dirty Induction stove was only there for show? Warning sign says we would get fined if we use it to cook. Why put a stove at all then? Not a full sized refrigerator as listed, but a mini fridge. No microwaveCan hear neighbors clearly in the hallways and nearby rooms Ridiculously slow WiFiFor $28 a night, you could find a lot of better hotels in Viet Nam. Had to book this same day last minute because other hotels in this district were unavailable

The staff reacted well to my request to change the dates. Wery good enternet

There is literally no soundproofing, you can hear the neighbors yawning, not to mention the sounds from the street (at 5 am I heard Roosters). The blanket looks more like Napkin, bed remind stone. There was a hob in the room, but cooking was prohibited and there was a charge for doing so. All lights are controlled by a switch near the door, no bedside lamps. There is a spot on the wall that looks like mold. The room was cleaned once, when I asked for it, but in 5 days it was never cleaned. Far from the center and airport. Staff don't know english at all. No warm water at night

Bad

Accommodation and room are not clean, if not dirty. Hotel receptionist is not warm and attentive. Does not assist customers in moving luggage upon arrival or departure. You must be careful when checking in, this hotel always wants to scam you and ask for extra money to clean the room and wash the blankets. I have never encountered a case where the hotel asked to charge extra for having to change blankets, pillowcases and towels when checking out.....in general, a very bad experience I have never experienced.... You must be very careful when using this hotel if you don't want to have a bad experience like me......

location. big room

reception/security keep your passport at check in for duration of stay and get it back when checking out. I refused to leave my passport. at which my money was just handed back to me and pointed at the door. eventually they did let me stay with me keeping my passport. ive never had to leave my passport at a hotel with check in. there is a stove in room, but not allowed to cook food in room.

The location is near to the international airport. The security guard and the stuff are helpful.

The bedsheet and blanket seems like did not change and they are dirty with some hair on them.

the room was spacious

bathroom was not clean and there were no staff , only the security was there when we reach the hotel and when we vacate…we stayed for a night only

Helpful staff, manager sent a staff member to purchase a sim card for me. The previous stay there in October l had a problem with my sciatic nerve, they helped me to my room, organized ice for my back. They offered to get meals for me, and checked to see how l was. Very kind staff

clean, quiet, good location where local food are all around

Staff were very friendly and kind.

Not that clean, dirty towels, and hard bed.

Location is good, easy for parking, many food store close.

Water leaking in WC, Noisy next room

Location was perfect night guard was amazing

hotel is not clean what i expected

Alles Super

wifi sometimes can not connected

Location

Cleaning

Good for people with an early flight

Passable

Passable

Pleasant