Castle View Hotel Samal

Great place for lonly people with no expectations .location could be great but road is like 3rd world and far from any shop grocery or food option .stuffer are more then any try to pleased you. But not easy with option there .I will not recommend for pepl

Great place for lonly people with no expectations .location could be great but road is like 3rd world and far from any shop grocery or food option .stuffer are more then any try to pleased you. But not easy with option there .I will not recommend for pepl

The view.Flexibility of staff.

Air con. leaked. Lots of ants.No water pressure.Outdoor lights were out.Taxi/tuk-tuk drivers inconsistent and taking advantage of foreigners.

There was a nice view. But that was about it

The staff although seemingly friendly, were not very competent and extremely slow to respond to anything at all. It didn’t matter how I contacted them. It could be through booking, WhatsApp, Instagram, email. Slow responses and it was like they didn’t actually read the thing that I sent them or the question that I had. They were not on time for any food delivery. I take medication and I need to eat at specific times a day. After all, if I wanted to check in two hours early they would tell me I need to stick to the time that they’ve dictated right? The facilities were disgusting. Like the pool. The room looks nice, but it was missing things like there wasn’t even any soap in the bathroom if you need to wash your hands. I didn’t swim. The pool was too gross. And there was insects everywhere. And it was like they left the net out for the pool so I would clean it myself. The location is far away from anything else. With basically no transportation unless they call somebody for you. I would recommend some other place.I left a day early even though I didn’t get a refund or anything.

Once we got there, everything was fine. The staff was outstanding. service was very good, food was good.

Very low water pressure in the room and the AC was not easy to control, either too hot or too cold. Plus when the fan blew, ot was right over the bed.

Clean, beautiful, quiet , perfect for relaxing, the staff offered us a beautiful spacious room.

Nothing at all

The bed was comfortable and the view was great as well as the sirloin dinner was outstanding.

Ice Cold Shower water for the 3 days thereWas told that I could pay for drinks and food at the end of my stay with a card yet was made to pay cash which meant going into town to an ATM to get more cash on my checkout morningThe doors to the rooms need seals on them so the ants can't keep coming inNot close to anything if your looking for food options outside of the hotel which means at least 500 pesos if you want to go eat somewhere and travel roundtrip on the island

The view was amazing. Very nice that you can see it from the pool. The garden/viewing area was also very nice, plenty of places to sit and see mount apo and the city. The food was also very good and brought fresh to your room. Also the air conditioning and fans kept the room very cold. This was the best stay I've had since coming to the Philippines and I'm glad I chose to propose to my girlfriend here. If you are looking for a romantic place to stay this is it!

None of these things ruined my experience I just think they could be improved upon. I loved the stay very much! ...The shower had very hot water however sometimes we would lose pressure and the heater wouldn't work. Just needed to wait a minute for it to pick back up again. Also the furniture was a little off. The table near the TV wasn't level and made it difficult to place things on it without them falling and there wasn't a night stand on both sides of the bed. Also we had a lot of power cuts. They were all very brief and probably because of the renovations they were making. The room had a refrigerator but didn't have a microwave but the staff did reheat our food for us. It also had coffee and tea but no way of making hot water unless you call the staff. Lastly the road leading up to the resort was a steep dirt/rocky road.